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April 2024 by D Ragland
My husband and I were at Northern Tool today. I don’t know the last time I’ve been to a store where all the staff are nice and eagered to help customers. Initially, we were going to price items and leave. I couldn’t leave without making a purchase.
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March 2024 by Brad Strickland
This store has very good employees that have always been helpful, and friendly.
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March 2024 by Fred Kastner
I accidentally and fortunately found that Chris, a 2-cycle master technician, is now at Northern Tool & Equipment in South Hills in Cary. If your chain saw, string trimmer, blower, etc need work, take it to Northern Tool - you’d be hard pressed to find a more qualified technician than Chris.
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February 2024 by Bryant Tant
I guess it gets down to good workers . Not a fan of a bad customer service experience.
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February 2024 by Polarpanda Huwei
Very friendly associates, local go to place for quality tools.
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December 2023 by Tim Hinson
On line help is great! Was able to speak with someone and they referred me to the store... Store person was very helpful. Answered all my questions.
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December 2023 by Bonnie
Very quick and easy to make my order. Thank you
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December 2023 by George Carver
Very easy to place order!Just waiting on delivery now.
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November 2023 by Richard Hargett
It is a fine place to get tools and supplies.
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November 2023 by Gary King
I received professional and personal help from Brian - he was amazing. Give him a raise!! ;-) Thank you!!
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October 2023 by Steve Stephans
Never been to the store. Would appreciate delivery option.
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September 2023 by Motorcycle Mike Barrett
internet site was awful would have purchased more too frustrated to continuegave up on the APP & went to internet site from desktop CRAZY bought the item $45 cheaper plus gave me $10 gift Card WHAT ??Pick up at the store 2 hours later employee thanked me for purchasing online versus walk into store (obvious they had very few employees to service anyone)Item portable scaffolding (from china) was decent
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July 2023 by Ria
Great selection of hardware and tools.Secondary, thanks for having the cleanest ladies restroom!
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July 2023 by Joe Slate
Clean store. Staff almost always friendly and helpful. Good value on products.
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June 2023 by Jamie Perkins
My dump truck was on the side of the road the Milwaukee M fuel gun I've been using of course when I'm broke on the side of the road decides to go out called the Cary Buck Jones Road location Luke answered advised me to but online with in-store pick up proceeded to purchase one he was more than willing to stay a few minutes after hours if needed thankfully I made it in time not often enough do people take the time to leave a review when it's something good but they have more than enough time to leave it when there's bad feel like Luke needed recognized you're the man buddy thank you I sure appreciate your willingness to stay if you had toJamie P.
