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10AM - 7PM
3004 Wake Forest Rd #102, Raleigh
Mobile Phones
“Alondra is the most kind and professional attendant that I have worked with throughout my entire Boost phone mobile journey. She is a true asset to your corporation.”
“This store team was extremely helpful. I needed accessories for my phone and I was shown all the options I had to choose from and given an amazing buy 2 get 1 free promotion. Everyone was so nice and helpful. I will be back for future products and services!”
“I was having an issue with my phone, it would not work (network issues). The employee was wonderful. He sat with me to troubleshoot and called the service number. He fixed the issue for me. HIGHLY recommend this location.”
“I am delighted to leave a glowing review for Greg, who provided exceptional service when we experienced difficulties with our phone service. Greg went above and beyond to ensure that our phone was activated smoothly and efficiently. His expertise and dedication were evident throughout the process, and he patiently addressed all of our concerns and questions. We truly appreciate his outstanding service and highly recommend him to anyone in need of assistance with phone activation or any other technical issues. Thank you, Greg, for your exceptional support!”
“Please note i really like ATT and the service we received. We were under the impression we woikd get the same size phone as what we traded and that was not the case. The sales person was very nice but we did not get the correct gigs. We turned in a 256 and was expecting to get the same. But we found once we got home we received 128g which is not sufficient for our needs. We will need to return this phone.”
“It took us 4 hours in store to get the phone swapped from Strsight Talk to Verizon. My phone number is still not swapped over from Straight Talk, so I am still waiting for that. But Brandon was amazing he was sweet and patient.”
“Leslie was great help . She offered me the best deals and helped me feel comfortable throughout the whole process. Definitely wouldn’t miss out her deals and terrific customer service !”
“It is a "good like" My only negative post is that I purchased a phone because mine.was broken and I had to pay full price. It wasn't till I got home that I realized it only had 32gb memory!??!? I have to return it now!.what a hassle”
“Came into the store to pay my bill and walked out with a new phone and tablet! The metro employee was extra nice and made the process simple and effective. Will return !”
“Great service. Albert, Isaiah, and Arsenio were all very helpful and knowledgeable about services and products. We had great conversation as we waited for our new phones to be setup. Thank you all for your help!”
“Absolutely wonderful Muhammad was fantastic if I can give him 20 Stars I will, if you need help buying or updating your phone. Go see for yourself, you will leave the store happy and not feeling you had been taken advantage of, THANK YOU MUHAMMAD!”
“The young man “Angelo” who repairs there, in addition to being intelligent and repairing my iPhone, speaks super fluent English and Spanish, I congratulate him on his excellent work!”
“Adelina was very professional and helpful great energy I will be coming back to get service only if she’s working couldn’t ask for better service thanks again!!!!”
“Troy was very very helpful , he even walked with us from station to station to look for a specific case. Best station worker in crabtree I’ve ever incountered with.”
“David the go to guy for phones he definitely knows what he’s doing and has outstanding customer service y’all should come get y’all phones David has definitely got the hook up”
“Customer service is great Regina each visit and she is working, always help me out with my account needs , phone, payments, etc. I recommend metro PCS on south Saunders st. Raleigh”
“I recently visited the AT&T store for a trade-in, and my experience started off frustrating but ended on a positive note thanks to Lenue.
Initially, Joe assisted us, but it was clear he didn’t know what he was doing. He told us we couldn’t get the phone due to a fraud issue, which turned out to be completely incorrect. On top of that, he claimed the phone color and storage we wanted were unavailable and out of stock, forcing us to choose a different option. Because things weren’t adding up, we asked for a second opinion.
That’s when we went to Lenue, and he helped us with no issues at all. Not only was there no fraud issue—Joe was simply misinformed—but Lenue was also able to get us the exact phone we originally wanted, in the correct color and storage, which Joe had said was out of stock.
Lenue handled our trade-in and purchase quickly, provided great customer service, and made the process smooth and easy. Thank you, Lenue, for your professionalism and efficiency! AT&T needs more representatives like him.”
“Great people. Had case I needed for Samsung Galaxy s7edge that best and others didn't have...best buy was horrible experience and got no service. No one helped me or asked me for help but pro wireless asked me immediately and was so fast and great cost...”
“I've always go here for my services. The people here are great, patient, knowledgeable, and are just there for whatever needs you have! I don't know the names of the people who have serviced me here, but after going there a lot, a lot of the faces there are memorable, and some even recognized me! The place is very clean as well, even when it's busy, someone will come check in on you so you don't feel like you're left out. 10/10 would recommend”
“The owner of the Wireless Shop did an excellent job in replacing the back glass for my iPhone 13 pro. Apple wanted to charge me $450. I called several cell phone repair shops in Cary and Apex and all stated they could not replace the back glass because it needed to be done with a laser. My coworker recommended the Wireless Shop to me because they were able to fix his daughter's phone at a very reasonable price. I brought my phone to them and they replaced the back glass for $150. The phone looks brand new! The service by the owner and his staff was excellent. I highly recommend the Wireless Shop for your tech repair needs.”
9:30AM - 8PM
1619 Cross Link Rd Ste 103, Raleigh
Mobile Phones
“Elena helped me set up new service and was very kind and patient! Superb customer service! You can tell she enjoys her job by the way she took care of me as a customer.”
“Cory was amazing! He was so nice and picked put multiple cases based on what I requested, he applied my screen protector for me and was just an amazing overall experience would recommend!”
“Customer service at this store was amazing.
I had a great experience Alondra and Yanett were both able to help me and they were amazing. They even caused me to upgrade to a phone that I didn't even want to upgrade to, but I'm happy that I did. They were persistent and easy to talk to you. Because of their customer service skills is why I ended up upgrading my phone when it was not needed. Even though they didn't get me the I watch that I wanted lol”
“Abraham did a FABULOUS job after many months and hours with phone support trying to get Visual Voicemail working on my new iPhone.He knew the systems and how to get the phone tech to sort it out. He was patient and thorough and I appreciate his help. Well worth the 30+ mile drive.”
9:30AM - 8PM
3141 Capital Blvd Ste 105, Raleigh
Mobile Phones
“Leslie did a wonderful job setting me up on a new Cricket family plan. She answered every question and talked with the other carrier to switch over service immediately.”
“I worked with Natasha at this location March 18th and she was excellent! Very friendly and helpful. Sadley the phone I bought is horrible but taking that back tomorrow under there 14 day return policy. I got away from Samsung years ago and now I remember why. They just have bad phones, but this was pretty much all they had with a couple other options. I am not sure why these stores don't keep phone inventory on hand. Natasha was great however and made the entire experience very nice. Thank you! Bobby W.”
“These guys are great. I bought a "messy" phone from some shady shop at the interesection of Atlantic and Spring Forest which was only partially setup (they hadn't updated the ROM correctly). Page Plus on hillsborough diagnosed the problem then gave me good options for resolving it on my own, or paying for solution. Thumbs up for that. A yr later when my fam needed an additional phone I went straight to Page Plus since I have high confidence in them.”
10AM - 7PM
8109 Fayetteville Rd, Raleigh
Mobile Phones
“Been a customer for years, can say their coverage is incredible overall. Would highly recommend anyone come in and take a look at the sales they got going on! I bought my iPhone off a payment plan and it worked out really well for me.”
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“VERY SATISFIED AND ALL MY CONCERNS WERE ADDRESSED AND CLARIFIED. VERY PATIENT.
IF MY RESPONSE COULD RESPONSE COULD BE POSTED PRIVATELY I WOULD APPRECIATE IT!!
THANK YOU!!”