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February 2024 by chassity felton
Employee snapped at me with her fingers and was very rude.
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February 2024 by Kendal T-D
Pricey!!
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February 2024 by Martin Layman
Great place for art supplies, hobby/craft supplies, and home decor items. Courteous and attentive staff also.
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January 2024 by Kelli Smith
I'm being nice by putting 3 stars. This place is rarely clean and every time I'm there, the stock is just strewn about in the aisles. I typically only see like 3 employees max. There aren't many craft stores around here, Michael's should do better.
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December 2023 by Sara Linn
i’ve waited in the checkout line for 40 minutes both times i’ve recently went. there have been sale signs left up a month past their end date and it causes a lot of confusion since the dates are hard to see. the price scanners don’t work. and i’ve waited 30 minutes at curbside checkout (trying to avoid the line inside) and 10 minutes on hold on the phone.
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December 2023 by Jonah Stoner
I would give 0 stars if possible.I dropped off an item to be framed over a month ago. According to the website, the order is still in "Received" status which implies that no work has been done over the past month. I called the helpline last Thursday and they told me it would be completed within 3 days. It is still in "Received." I called the helpline yesterday and they said they would reach out to the district manager and get back to me. I never received any phone call or email. I called the helpline today and they told me that I would receive a phone call within 24 hours. I have not received any phone call or email. I just want to know if any work has been done or if I need to get my item back and take it to a competitor who knows how business transactions work.
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November 2023 by Chef Tahira Guyon
I tried my hand at making Cake Pops and Puck Cakes. They came out really good so, of course, they’re going on the menu. I didn’t see what I wanted at Walmart but Michaels has them so there ai went and found a good bunch of sprinkles, decorative twistie ties, sticks and bags. I didn’t see the stand, but I’m having it delivered today! Win-win for me! Yaay!
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November 2023 by Mark L.
This Michael's is consistent with other locations throughout the US but has a few more amenities. 1. Larger fabric section with cutting area. 2. Large entrance display for the holiday of the season. The storage area in the front and clearance area was a bit disorganized. Overall, the place to go for creative needs.
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September 2023 by Cathy Suchy
So very disappointed today. I went a couple weeks ago specifically to buy the ghost cookie cutter that the app said was in stock in the store. When I asked about it an employee said she didn’t see it but they had not unpacked all the Halloween items yet. I said thank you I’ll come back another time.Fast forward two weeks to today. Again went in for the same cookie cutter that the app says there are 5 in the store available, again I didn’t see it so asked an employee. She looked in the same spot I was standing and I said I’ve already looked here (? ) and offered to show her in the app to see if she could look it up according to the skew number. She just said don’t bother we don’t have it. I said well the app shows you have 5 should I order it for curbside pickup and you can look for it then. She said go ahead ?. So I stood there and ordered it for curbside pickup (yes, the same store). I received a text an hour later the cookie cutter was ready for curbside pick up. Which then cost me another trip to the store because the employee was to lazy to find it when I was there earlier.Wait there is a moral to this: Don’t dare a senior to do something because we will do it! My 3 year old granddaughter wanted to make ghost cookies and the employee was to lazy to do her job the first time. ?
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August 2023 by Orange Mushroom
The last time I was in here I could not find an employee to help me with fabric. I pushed the button for help three times. The store was mostly empty and I waited a good 15-20 minutes before giving up. The employees themselves are very friendly and helpful so I was disappointed I couldn’t find someone, but they may just be short staffed.
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June 2023 by D S
Worked here over a decade ago from one September to June, full time. Single mother. Kept to myself. Hard working. On time and no call outs. Had lost my home the year prior and had some health issues (now considered a disability). The store manager was Dale who liked to stock beads. In June, Dale gave away almost all of my hours to returning college kids, without notice or explanation. I found another job quickly but they could only give me one day a week. I ended up living in my car. Thanks Dale. Hope life is kind to you.
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June 2023 by David Evans
Clean store that is almost always well stocked. Great to grab a weekend craft for the kids, decorations for the holiday, or a kid’s birthday gift. I’ve never had any issues here.
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May 2023 by Stefanie Menardy
I came here for the Sunday kids class, and nobody knew where the class was held, who was running it, and what it was for. The cashier said it's like that every Sunday. Not sure they should advertise the classes if they can't accommodate them.
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April 2023 by Mary Adams
Love the items they have to offer, especially as a teacher. Just don't expect online orders to be brought out to you. The last two times I needed to use this service I've had to go in to pick up my package. Please don't offer it if it's not available. I'd make different plans otherwise.
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April 2023 by Jess Quinn
I noticed how Michaels products are very overpriced. I’ve purchased the same items at Walmart 1-3 dollars cheaper. Not only that but the glue sticks i purchased were dried out, not even sticky. The cashier that attended us was very awkward and even gave an attitude when i asked to sign up for the rewards card. Never shopping here again :)
