Mattress Firm Falls of Neuse II is dedicated to helping customers achieve their best sleep. The store’s staff, including knowledgeable Sleep Experts, spend over 200 hours training to provide personalized solutions with mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service from staff members like Matthew, Mark, and Naeem, who are committed to offering great customer care and making the shopping experience quick and easy. The store offers a variety of top brands such as Sealy, Tempur-Pedic, Sleepy’s, and Serta, with confidence-boosting guarantees like the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers highlight the store’s willingness to work with their needs, especially seniors, and praise staff for their attentiveness and care. Overall, Mattress Firm Falls of Neuse II provides a welcoming environment focused on ensuring customers find the perfect mattress for a good night's sleep.
I went to Mattress Firm over the weekend. Chase Davis helped me. Such a wonderful young man! He was very knowledgeable and friendly! Chase was patient and answered every question I had!.
November 2025
Matthew was so knowledgeable and helpful in my purchase today. I am so excited to receive my new mattress !!!
November 2025
We worked with Phil, and he was very knowledgeable and easy to work with. We bought a mattress and an adjustable base on our first visit. Phil was a pleasure to work with.
