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“I was tremendously shocked at the rating for this UPS store. I always go to this store for any return I may have, even though this location isn’t the closest UPS store to where I live. All the employees are so professional and courteous as well as knowledgeable concerning the services they offer.”
“Corey and Caitlin did a fabulous job editing and printing two projects for us. These were small jobs but they were vested and interested in making sure we were happy with the final products. Great location with super friendly staff! We’ll be back for future projects for sure.”
“Maria was amazing. She assisted with determining what size box I needed and provided suggestions of how to get all my items into one box. She was kind and friendly and had a smile on her face the whole time.”
“The best UPS staff! Above and beyond customer service.
I had issues with A trade-in phone being mailed to Verizon not tracking. Verizon was unable to give me the tracking number even though they made the label and the manager of this UPS went through every transaction around my drop off time to help me find it to make sure I got my trade-in value.”
“I’ve never left a review but felt the need in hopes that it helps someone out in the future. I had an out of country trip coming up in 3 weeks and realized my passport had expired. I found online that custom postal helps with the passport expediting process. Kelly was extremely helpful and got me in touch with Paul who guided me through the process. Not to mention, this was a Sunday morning and both Kelly and Paul were willing to help. After filling out the proper paperwork and sending to Paul, my passport was in my mailbox that following Thursday. It may cost you a pretty penny but Kelly and Paul’s assistance was priceless since I’ll be able to join our family trip in a couple weeks.Hope this post helps someone who is as stressed out as I was.”
“Recently, I rushed into this store on a Saturday afternoon with an urgent printing need. My printer had run out of ink, and I was facing a tight deadline. Brian, a staff member, went above and beyond to assist me. Instead of simply allowing me to print the document out, he offered to print my document on the store's copier. This solution was not only faster than if I had printed it myself, but the quality was also excellent. I'm extremely grateful for Brian's exceptional service and highly recommend this location. Thank you again, Brian, for your outstanding help!”
“I have had the pleasure of using Intelligent Office's services in Raleigh, NC for my small business, and I can't say enough good things about them. As a business owner, I have found their virtual assistant and administrative services to be invaluable in helping me grow and expand my company.One of the things that I appreciate most about Intelligent Office is their professional and modern office space. Located in the heart of downtown Raleigh, their offices are perfect for executive-style workspaces. The building is well-maintained, clean, and has a sleek and sophisticated design. The office space itself is spacious, well-lit, and equipped with all the necessary amenities to conduct business effectively.The staff at Intelligent Office are friendly, knowledgeable, and always willing to go the extra mile to ensure that their clients are satisfied. They provide a wide range of services, including phone answering, mail handling, and appointment scheduling, to name a few. Their virtual assistant services have been particularly helpful in freeing up my time so that I can focus on growing my business.Another benefit of using Intelligent Office is their flexible office space options. Whether you need a private office, a coworking space, or a meeting room, they have a range of options to suit your needs. Their meeting rooms are well-appointed, with the latest technology and comfortable seating, making them an excellent option for client meetings or presentations.Overall, I highly recommend Intelligent Office in Raleigh, NC for any small business owner looking for professional and reliable administrative services. Their modern office space, coupled with their exceptional staff and flexible office space options, make them an ideal partner for any business looking to grow and expand.”
“this is the closest ups store to my home, located within a pharmacy/coffee shop/store. every time i’ve stopped by, it’s a quick in and out to ship. i return amazon items here too, and they’re always very helpful and nice!”
“I have gone to this location many times to print up documents, make copies and to mail items out and they have given me the best service. Nate, Jacob and Lizzie have gone above and beyond by making sure I have everything I need. I am very pleased with there service.”
“THE STAFF HERE IS THE BEST. I WAS HELPED BY MATTHEW AND HE WAS SUPER EFFICENT AND KIND. JAMES SEEMED LIKE A GRETA MANAGER AND KAI AND NICOLE SEEMED TO BE ABLE TO SPEED THROUGH THE LINES. THE OWNER HAS A GREAT STAFF!”
“This UPS store is very close to our neighborhood so we come here a lot for Amazon returns etc. the guy who works there knows some of us by name and has always been very helpful.
They are always busy and service is super fast. I highly recommend it and be very grateful that we have them in the neighborhood”
“I have used the services of UPS stores all over the country. This particular store on Daniel’s St in Raleigh has THE BEST CUSTOMER SERVICE!!!
The employees are smart, kind, professional, knowledgeable, and quick to offer assistance or at the least acknowledge that you are waiting. This kind of customer service is rare these days!
Special thanks to Josh and Stefanie!”
“I have been going to this store for over 5 years and they are always been super helpful. I had a very unique situation today trying to return a bike to Amazon and they made everything possible to try to make it happen. Super friendly staff and huge shout to the manager for being flexible and understanding my situation. Highly recommend stopping by for all shipping and notary needs that you might have.”
“Katelynn always has a smile on her face and and she’s fast and professional and Spencer is Mr get it done anything and everything this man can do for you!!! And Tanya is always very sweet and welcoming and very efficient! Great team you guys have forreal!!”
“This morning, when I was determining which USPS office I wanted to go, to I looked up the various ratings of those on ky way to work, I was already having a challenging day and did not want to deal with the attitude I sometimes encounter folks behind the counter. This post office had the highest rating so I selected it, and I was pleased. In fact I left in a better mood than I arrived in. The woman behind the counter was friendly, courteous, and helpful. I appreciate that.”
“Good location, fast and easy for amazon returns. Chris and everyone else have a good customer service, they're always ready to help. First store that doesn't charge 5 dollars for an envelope”
“Kelis, Ivy, and Joana were amiable and helped me with my Amazon return. I need help because I’ve never made a return from Amazon before, and they walked me through it.”
“New leadership at this location is outstanding. With business shipments going out daily, I find myself at just about every UPS store in north Raleigh. This is by far the best. Easy shopping center to get in and out of and easy parking with open curbside unloading. The best part are the smiling faces and kind service which is free to offer customers!”
“I have a big and heavy package to return.
Lisa the staff who works here she is very nice and helpful to try to help me to take my package .
Thank you so much Lisa.
Iam really appreciate what you do for me today.”
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“Great staff, professional , courteous, and friendly. Reliable and quick service. Sam , the owner goes out of his way for his customers. My number one place to go. They service everything!”