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November 2023 by Chris K.
I would like to THANK, Corey Skinner (Retail Cosmetics Sales)...for a job, WELL DONE! I was helped w/my cosmetics and also provided samples! (THANK YOU!!!!) This Macy's have SOME OF THE NICEST ppl working here! VERY efficient! I WILL BE BACK (As I ALWAYS am!)...to purchase Boots...that I NEED! Thanks, AGAIN! Corey
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November 2023 by Rafael V.
My wife just picked up a bag on those shelves, but the system reflects that the bag was not in sale. As you can see in the photo, all shelves reflect the same 50% sale. Beware and avoid getting caught by the false advertising. Emily didn't honor the discount shown on the top of the shelves. Bad way to do business.
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November 2023 by Hiram Ruiz
Found good deal. HOWEVER, it's just the furniture dept in the macys, NOT a Furniture Gallery store.
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October 2023 by Toni W.
In town for work and needed to pickup a pair of pants. Walked the store several times and could not find the plus size section, no one asked me if I needed help, however several people were standing around looking at their phones. I stopped at the jewelry counter to ask where the plus size section was to find out they only carry a few dresses in plus size in the store and the disastrous Backstage area had some plus sizes. The associate said they had plus size online and gave me another recommendation nearby. She was very helpful. However, shame on you Macy's for not carrying all sizes in your stores!
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September 2023 by Ravi V.
We went to Macy's to pickup big&tall clothing. The clearance section had a few 3 & 4 XL T-shirts but that's it. Looking at us lost, the floor manager walked up and enquired about what we were looking for. She was kind enough to explain us the specific store at Crabtree mall did not have anything beyond 2xl and we were better off online. She did make a suggestion and we are very thankful to her. So while I did not get what I walked in for, I feel the staff and culture is of helping customers which is in itself a great asset. I don't recommend the store for Big & Tall sizes for rest of the sizes I saw good collection. Thankyou!
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September 2022 by Wesley Harris
We always enjoy “monkey watching” here and occasionally even buy something.
Great location and easy in/out of Crabtree.
The picture is something we did
did not buy, thank goodness.
On to the next store.
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July 2022 by Michelle G.
Sharon in the dress department!!!! Amazing!!! Above & beyond!!! So helpful & pleasant!!
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July 2022 by Yan Li
Curbside pickup is a joke! if you can’t offer the service, just don’t offer it.
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December 2021 by Neha K.
I've used this store for pick up online orders. The staff is nice, they have things organized well. The store itself has an array of collections organized by designers and then themed items (winter coats) are all in one section for ease and convenience. My gripe is that whenever I do pick-ups, the employees themselves hold up lines to talk to each other with zero regard for waiting patrons. It's alright if this happened once but it's an observation of common occurrence.Overall, I love Macys for quality items and nice discounts on one day sales and Black Fridays.
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August 2021 by Grace Gulay Cagli
All i care is that i was able to freely roam around with my dog
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January 2021 by Derrick P.
Love the size of this Macy's. It's really clean inside and good choices for clothing.
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July 2020 by Sherri Barham
Good basic selection of interior and exterior furnishings. They also have a bedding/mattress gallery.
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February 2020 by Michael Goodfred
This is the worst store to shop at. Macy's customer service is awful. There online service is out of the Philippines and is awful also.
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February 2020 by Laura Prudhomme
Just walking around looking
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January 2020 by Dean Joyner
Nice selection
