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February 2024 by Jim Reed
George had the best do whatever it takes attitude that I have seen in many many years. Thanks so much George - great job!! ????
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February 2024 by David Morrison
My experience doesn’t reflect on the towing itself rather the customer service. I called the company and the woman who answered the phone was unbelievably rude and unhelpful. Did not care to assist me with what I needed and hung up mid conversation after telling me it was up to me to resolve the issue with an illegally parked car. Might be a good company but experience was ruined by the poor customer service.
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January 2024 by John Zampino
The driver Josh was very good.
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December 2023 by Dane H.
AAA called Little John's to tow my car in Raleigh since it needed a European car specialist and that was more than the local garage could handle. I was told they would be there at 12:10 and I waited by the phone to make sure everything was OK. When Little John's got to the garage, they were told I owed $73 to release the car since they had run some diagnostics (which I did not know and of course was happy to pay). The garage didn't call to tell me that and neither did Little John's. When I called Little John's they insisted that they had called me but there were no calls on my phone from their number. Also, the manager admitted she had not left a message - kind of an obvious thing to do. And the manager complained that this had been a waste of their time and fuel. All this could have been avoided with a simple call. If you use them, be sure to keep track of what's going on.
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November 2023 by LaShawna J.
UPDATE: You will not return my call to have a conversation to get clarification on what exact happen to have the correct understanding of what your driver did. And admitted he has done. As your driver removed my vehicle off the tow bed he carelessly rolled my vehicle off the tow bed and the front end of my vehicle hit the tow bed twice!! Due to my car already so low to the ground. Now I have a busted oil pan! I asked him if he needed to use the hook to lower my car he refused and said he didn't need it. My car is too low to the ground to roll back off the tow bed ans front bumper not to hit the tow bed like this. ***When I drive on a steep hill or driveway I know to turn the wheel to give the car some leverage off the ground. He did not! This makes you responsible. I will see you in court since your ok tearing up people car and can rest well. Little John's Towing & Recovery LLC - I have been attempting to contact the owner, I've left numerous of messages with the dispatcher and has been following up from AAA every day since, and have yet to hear from someone, please contact me as soon as possible. My car was damaged during the tow on September 27th by your driver. My car has now been fixed and I still can not drive it because it leaking oil from the lower engine oil pan, it was busted when your driver backed my vehicle carelessly directly off the tow bed and hit the front end of the vehicle on the tow bed twice busting the oil pan. It is now leaking oil I can not drive my car. I need my car fixed as soon as possible as of now I'm unable to drive my car. This issue needs your attention. Claim was filed immediately with AAA: Work Order Number: "Work Order Number" *****907 Member Name: S******* D****** Member Phone Number: "Member Phone Number" ********** CTS#: CTS-***-1 Damage complaint details: "Damage complaint details" S********* made a request on 09/27/2023. She said the driver was letting the car off of the bed, the front of the car hit the tow bed. The front of the grill was damaged. The driver took pictures. S********* said while trying to pull the grill back in place, her hand was saturated with oil. Now there is oil all over the ground where the car is parked. S***** also took pictures. The car belongs to L********, S****** sister. S******* holds NC01945 Little John's Towing & Recovery responsible and is seeking repair or fair compensation fpr damages. Please contact me to address this matter. I need my car fixed.
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November 2023 by Cicely Becker
This company is reliable and dependable!Service: Special vehicle towing
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November 2023 by Tanisha Sims
I was very pleased with the customer service provided by Little John’s Towing and Recovery, and especially with the tow truck driver, John McCullough! I highly recommend this company for towing services! I will surely use them in the future if I need assistance again.Service: Car towing
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November 2023 by Patrick Williams
Awesome service!
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November 2023 by Ryan Anastasi
The driver “Taco” was the man! He was very careful unloading the vehicle on the dolly onto my shop floor that had recently been epoxy coated! Definitely would recommend him for any future towing needs as he takes pride in his work & it shows!
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October 2023 by Cory Pearson
AAA dispatched this provider to tow my truck to the repair shop. Upon arrival, it was discovered that the driver (John L) was given the wrong membership information from AAA dispatch. I made the driver aware that he had the wrong information and that I would get AAA on the phone to get this corrected. As I am speaking with an AAA agent, I look out the window to see that the driver is unloading my truck and driving away. I ran outside to ask what is going on and he tells me that he is leaving as he has other places to be. This driver left my truck in the middle of the neighborhood street, blocking any cars that would need to get in/out of the neighborhood. He was not going to notify me that he was leaving if I hadn’t run outside and caught him. I would not recommend this towing company as this driver was extremely unprofessional with how he treated myself and my property due to a minor inconvenience that was no fault of my own.Service: Car towing
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October 2023 by Coco Mo
I didn’t want it to go without expressing my appreciation for receiving service via your company. I have AAA and usually get roadside assistance from their drivers, on Friday, 9/1, I was given a stellar service from Joshua from your office (with my Subaru Outback - 2 flat tires driving on a spare). He was very kind, humorous, informative and knowledgeable about repairing flats, securing vehicles on the flatbed and a wealth of other maintenance subject matter. I didn’t want to go too expensive, but much more economical, which he immediately thought of options that I could choose from. We made our way to the location and while I was speaking to the attendant in a blink of the eye, he had taken the car down. It was so swift and efficient that I never got the chance to formally thank him. If possible I would like to have the opportunity to treat him to a coffee or lunch. I would greatly appreciate it. A million thank yous.❤️M Curtis
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October 2023 by LaShawna J
UPDATE: You will not return my call to have a conversation to get clarification on what exact happen to have the correct understanding of what your driver did. And admitted he has done. As your driver removed my vehicle off the tow bed he carelessly rolled my vehicle off the tow bed and the front end of my vehicle hit the tow bed twice!! Due to my car already so low to the ground. Now I have a busted oil pan! I asked him if he needed to use the hook to lower my car he refused and said he didn’t need it. My car is too low to the ground to roll back off the tow bed ans front bumper not to hit the tow bed like this.***When I drive on a steep hill or driveway I know to turn the wheel to give the car some leverage off the ground. He did not! This makes you responsible. I will see you in court since your ok tearing up people car and can rest well.Little John's Towing & Recovery LLC - I have been attempting to contact the owner, I’ve left numerous of messages with the dispatcher and has been following up from AAA every day since, and have yet to hear from someone, please contact me as soon as possible. My car was damaged during the tow on September 27th by your driver. My car has now been fixed and I still can not drive it because it leaking oil from the lower engine oil pan, it was busted when your driver backed my vehicle carelessly directly off the tow bed and hit the front end of the vehicle on the tow bed twice busting the oil pan. It is now leaking oil I can not drive my car. I need my car fixed as soon as possible as of now I’m unable to drive my car. This issue needs your attention.Claim was filed immediately with AAA:Work Order Number: «Work Order Number» *****907Member Name: S******* D******Member Phone Number: «Member Phone Number» **********CTS#: CTS-***-1Damage complaint details: «Damage complaint details» S********* made a request on 09/27/2023. She said the driver was letting the car off of the bed, the front of the car hit the tow bed. The front of the grill was damaged. The driver took pictures. S********* said while trying to pull the grill back in place, her hand was saturated with oil. Now there is oil all over the ground where the car is parked. Shareefah also took pictures. The car belongs to L********, S****** sister. S******* holds NC01945 Little John's Towing & Recovery responsible and is seeking repair or fair compensation fpr damages.Please contact me to address this matter. I need my car fixed.
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October 2023 by Michael Hamilton
Great service - George was punctual and very professional in helping get me towed. Would recommend or use them again.Service: Car towing
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September 2023 by Becky H.
I went to a concert Friday night, and my vehicle wouldn't start after the show. We had to Uber home which is 94 miles. We drove back up Saturday, and no luck starting my Jeep. We called 2 places, and Little John's was the most reasonable. Our driver Bruce met us at our vehicle, and we exchanged all information needed. Our driver, and his dispatcher helped make a stressful time a lot less stressful. Thank you so much Little John's Towing!!!! I highly recommend them if you need a vehicle towed!!
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September 2023 by Amber Williams
Towed my Jeep and did a great job. Punctual and great communication.Service: Car towing
