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September 2023 by Vanessa Odell
One thing about them they are very professional fast and patient with their customers 4th year using them and i had made a mistake with my card number they canceled payment and issued me a check other then that no problems
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December 2022 by Scherie Amour
One thing about them they are very professional fast and patient with their customers 4th year using them and i had made a mistake with my card number they canceled payment and issued me a check other then that no problems
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May 2022 by Kimberly Nwainokpor
My first visit with this location and believe me my last. I can't speak on any other employees there but Ricky. He is rude and don't care. He says he been operating the Newbern Ave location for 11 years and I replied I feel so sorry for the folks you had to service those years. Maybe a few folks has had a good experience there but if one can't treat me nice as good as a person I am something is wrong. After your money is paid which is a very costly fee believe me what little respectct you first got is completely gone. It's an embarrassing moment to deal with such unprofessional conduct. Not to mention an uncaring attitude. I wish I had read some of these reviews before I went and gave him an opportunity to do my taxes. It's my worst experience ever dealing with tax season. I will never ever go back to this place. Guess it's a first time for everything.
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April 2022 by Tieshia Pulley
Rick has the worst attitude. If u call and give him a question he get so rude and hang up on u plz do not go to liberty on New bern
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March 2022 by Antoinette Harris
I have been with this company for 8yrs and Me. Ricky knows what he is doing, They have new staff there but they are very knowledgeable about, whatever situation you may have.
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April 2021 by REEF994GAMZZZ
Do not go to liberty tax on newborn ave.in raleigh.two years in a row messed up my taxes and refuse to help fix the issue also when I contacted the office about the issue they were very rude and would not assist me in my efforts to find my check gave me a complete run around for two weeks now a three week timeline is 6 extra weeks.liberty good newborn ave bad do not use this location......
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March 2021 by Kimberly McKinley
Love it
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February 2021 by Temika Rogers
The lady Miss Renee that prepare my taxes was very kind helpful wish I would have been going to Liberty a long time ago
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January 2021 by Jacob Hernandez
Liberty taxes is the best place to file taxes its easy,quick,secure . And the company gives you 50$ when your done . You Can't beat that ..
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March 2020 by Shon Cole
This is my 3rd year filing with liberty tax on new burn ave in Raleigh NC. And rick is the best! He basically watch my son who is now three years old grow up. He give me the best service and always show the best hospitality! Looking forward to filing with rick at liberty next year God willing! I am very pleased with liberty tax services! ( phillip cole) aka shon?
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March 2020 by Karen Mccullers
No one is ever available till after 3
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February 2020 by Jay Hernandez
Liberty taxes is the best place to file taxes its easy,quick,secure . And the company gives you 50$ when your done . You Can't beat that ..
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February 2020 by Dora Lovick
It was good service but they high
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February 2020 by Phillip Boykin
Always a great pleasure
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January 2020 by Purple Singer
I have been doing my own taxes for 9+ years.I learned by taking free classes at Liberty Tax in Durham NC in 2011. I am very aware of EIC & ACTC credit amounts. I only went to Liberty because I needed to apply for the advance this year, badly! After being told the refund amount( -$1700) of my usual refund & their fee ($650) I left! Total rip off! I will not advise anyone to come here.I know scam when I see one for sure.Very unprofessional!
