Kohl's is a retail store focused on providing a rewarding shopping experience every day. Customers appreciate the friendly and helpful customer service, with staff members going out of their way to assist. For instance, a customer needed two pairs of Nike socks and received prompt help from an associate who found the extra pair in the back. Another customer praised a staff member for her exceptional support with their online order and in-store purchases, highlighting the professionalism and care shown. The store offers a wide selection of items, including long sleeve shirts and gifts, catering to various needs. The cashiers are noted for being pleasant and ensuring customers receive their rewards points. However, some shoppers have mentioned that the music volume can be distracting, making it difficult to converse, which affected their shopping decisions. Kohl's is also committed to community involvement through initiatives like Kohl's Cares. With a focus on creating an inclusive environment, customers feel welcomed and valued. The store encourages shopping in various ways, including in-store and online, making it a convenient option for many.
