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April 2024 by Debbie Griffin
I was late with filing this year, and had been turned away from another tax company, however H&R Block immediately made me an appointment. I was able to get my taxes done in time. I had a very good experience with my preparer.
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March 2024 by Karen Harris
The people have always been friendly and professional- my tax preparations have always been done in a timely manner/ always have an easy experience when scheduling appointments. ?
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March 2024 by Haley Goodwin
Customer service was amazing! Djuana is heaven sent, so considerate, patient and knowledgeable. I came in with so much confusion and misdirection and she helped me get back on track. She even stayed past her shift to help me prepare better for next year. I couldn't have been blessed w a better experience. Not everyone these days goes above and beyond so Djuana truly is a gem.
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April 2023 by Sheetal Telang
Had the worst experience with the tax preparer. We waited over an hour after our appt to even start, then she told us she could not file our taxes as she dint know how, and we would have to come back to see her colleague. I’d recommend staying far away from this branch.
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April 2023 by Pax Morse
Waste of my time scheduling me for an appointment and then saying I didn’t have one. Then when I ask questions the Asian lady can’t answer them. Going somewhere else. Went to location in Cary and was seen immediately no appointment.
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April 2023 by Terrence Coston
Decided to try H&R Block over TurboTax this year...BIGGEST MISTAKE OF MY TAX HATING LIFE!H&R BLOCK IS THE LITERAL ACTUAL WORST!Paid $300 dollars for them to tell me I OWE THE GOV $121, AND THEN DIDN'T EVEN SUBMIT MY TAXES FOR ME I STILL HAVE TO DO THAT PART MYSELF!!!!On top of that the sequestered all my tax documents and kept them UNTIL I PAID THEM TO NOT DO MY TAXES FOR ME!Oh and btw, i checked turbo tax shortly after, Turbo Tax would have done the same exact thing except it would be $90 and they WOULD SUBMIT MY TAXES ON MY BEHALF FOR ME (like they've done for me every year i've ever used them [since 2006]) AND CAME UP WITH THE EXACT SAME INFORMATION AND I DIDN'T EVEN HAVE TO LEAVE MY HOUSE TO GET IT DONE!WILL LITERALLY NEVER EVER EVER EVER USE THE BLOCK AGAIN! LEGIT SCAM ARTISTS. LITERALLY PROVIDES NO LOGICAL BOOST TO HAVING TO PAY $300 DOLLARS TO DO WHAT TURBO TAX DOES FOR $90 (assuming you have anything in addition to your W-2, straight W-2s are free from what i remember).
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March 2023 by Michael Spinosa
Wonderful experience and our tax agent was amazing! Took less than 15 minutes and she was absolutely thorough!
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March 2023 by James Dawson
Ripp of. Didn't do what they said my taxes were still rejected and paid them 200 dallors for no reason
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August 2022 by Dave Portelli
our tax professional
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August 2022 by Florin Nicodim
Nice experience!
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August 2022 by Matt Doll
I have used them before
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August 2022 by Patricia Keller
Apparently knowledgeable personable.
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August 2022 by Bill Ford
good work
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August 2022 by Lizzy Wilson
Extremely nice and lovely worker who did great for me
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August 2022 by Tonise Irvin
Gets The Job Done. Helps You Get The Most Out Of Your Refund.
