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“The people here will restore your faith in humanity because the *ENTIRE* Burke Brothers staff is unbelievably delightful and helpful!!! I can't recommend this place enough. As a young woman, I'm used to being treated a certain way at hardware/home improvement stores (you know exactly what I'm talking about). But here, I have only ever been intently listened to and treated with the utmost respect. Long live Burke Brothers Hardware!PS. Just when I thought that they couldn't get any better, I found out that they adopted two older cats from the shelter to be their rodent control ???”
“I live near this Westlake location, and zip over as needed for those odds and ends. Today I called ahead with a problem. “I have an electric Eco Trimmer and I need to buy new line for it, but I also need help spooling it up. Is this a possibility?” “Yes! We will do our best.” And they did! Two fine young men at the desk as you walk in, greeted me with a smile and walked me through it. I purchased the line and left happy! So great to meet people that are happy to help!”
“Was out of town and being this place was close by and needed parts for dryer, immediately after entering staff was very friendly and helpful and would definitely recommend to anyone needing parts for a dryer”
“Absolutely amazing staff! I went In there with a complicated request that nobody was willing to help me with at Lowes.... staff was soooo patient with me and my toddler while helping me get everything I needed even though it took time! Prices are really good also! Thank you guys so much. You have my future business and recommendations for sure.”
9AM - 12PM
8613 Glenwood Ave #103, Raleigh
Hardware Stores
“Rick Jacobs and his team are the best around! If you are looking for quality plumbing fixtures or hardware…. Don’t shop anywhere else. They have a state of the art showroom with many displays and their staff is very passionate about providing great customer service.”
“Phillip from Hanson Overhead Doors came to my house to troubleshoot a problem with the My Q app and my Smart Hub Bluetooth door opener. OH MY GOSH did he ever go above and beyond!!! He worked tirelessly to figure out what the problem was, and finally got it all working after at least a couple of hours-included deleting and reinstalling the app, calling Chamberlain Customer Service x 2, and helping me recreate a totally new email and account for the My Q app. There are not enough words to thank Phillip and not enough superlatives to describe his determined customer service!!! Kudos to Phillip!!!! I am tickled that my Q app is functioning again. Thanks again Phillip!”
“I have received excellent customer service from this store as of late because of Jeremiah. On three separate occasions, one on the phone and two other in person, he was extremely helpful in addressing my issue for the day. His assistance has been critical for our jobs.”
“Employees are amazingly friendly and honest. If they don't know an answer for you, they'll try to find someone who does, or they'll use the good old Google to help out where they can.”
“I am so grateful for the experience while getting a key made at this location. I experienced exceptional customer service with everyone here. The person at the cash registered welcomed me in immediately and let me know who could help with getting a key made. The great service didn’t stop there. Everyone working here are just awesome. I appreciate the great service. Keep up the great work!”
“No self checkouts, tons of smiles and laughs, a tire plug kit and no nonsense shopping. There was no popcorn but that's ok, I need to diet anyway. Ace treats their customers with dignity and respect. I appreciated the experience.”
“18 year employee. Great experience. Your job is what you make it. This is not a place for the general public although the public can purchase here. Lowes is cheaper and will have more of what you're looking for.”
“Their staff is very helpful. And they will explain how to operate your mower for the perfect cut. They are very helpful and honest about their pricing as well. Very satisfied with my purchase of the exmark 48” raduis .”
“I couldn't be happier with the quick response and price for my hose repair! I came in with the end of my pressure washer hose cut off and they had a new one on within 5 minute. I already gave them a 5 Star Google review last year because they helped me out and I wish I could give them another 5 star review. Tim was a great guy!”
“Good selection as is usual for ace. What sets this Ace apart is their staff. The folks in there are exactly what they should be. I definitely recommend Westlake ACE. Those folks genuinely want to help you. They never act like you are in their way. Very knowledgeable and respectful. Ill go there first over any store in the city.”
7AM - 4:30PM
2406 Alwin Ct, Raleigh
Hardware Stores
“The folks at Wilder's were terrific to work with. Even though what I needed was really small - just a couple of pieces - they took the time to talk to me and even each other to get me what I needed. They were quick, friendly, and efficient. Ashley was the sales person that helped me. He was great. Can't recommend Wilder's enough for their service.”
“Our window didn't roll up while it was raining heavily and my son went in to get duct tape and a tarp... And instead Frank, the owner and Chester, a friend in customer of his, let me pull up under the awning and took their own time to come and take a look at our window and help fix it. We tried so hard to get it up and it went all the way up!Just truly truly truly nice people I can't believe they took time to do that! I feel like there is not a lot of people like that anymore that can troubleshoot and would spend that time when they didn't have to.We have a little over an hour drive home so I am thankful because it will be raining on our way home too!”
“This place is truly the best. Great selection and staff that are just busy enough to appear as gruff and unapproachable but truly are just a great helpful resource.”
“Very helpful, happy employees. Great variety of supplies and wood. Offers classes at times, on a variety of subjects. Today was: Band saw box making, that had hidden drawers.Enjoy every time I get to go to this wonderfully laid out store.”
“Austin was so friendly and helpful. I bought a lot more products because he was willing to help me find everything so quickly. You don't get that kind of customer service anymore!!!!”
“These guys were great! Had a few questions about my DIY job. Got solid advice and purchased proper extractor along with new parts. Broken shower pipe threads removed. New pipe installed. Thanks Ferguson team. Highly recommend.”
“Very helpful and great prices. Mark help me a lot in selecting lights for my business. Also saved me money with the Duke rebate they offer. Would definitely recommend to others.”
7:30AM - 4:30PM
3904 Capital Blvd, Raleigh
Hardware Stores
“Chris was very helpful. I needed to replace a threshold and sweep for an exterior door at the office that was taking on water. He worked with me over the phone and through sending pictures to find the right solution. It worked out great. I highly recommend Commercial Openings.”
“They were great. My first time there. Military discount. Went for towing hitch rated for 10K pounds they had it and esentually evvery kind I coul think of in stock. As good as AND Actually BETTER than Amazon.Amazing customer service from cashieers and the manager. I went on a Saturday around noon.I will go back there again for other things.”
“Beautiful showroom with examples of the doors they offer. We loved the quality of these doors, the fact that they’re ethically produced was the icing on the cake! The door really updated the look of our home and leveled up our entire exterior. Curb appeal to the max! Superb, knowledgeable representatives who answered all of my (many) questions. We loved our front door so much that a month ago we replaced our back and side doors with matching ones about a month ago! Definitely my first choice, we will be getting the doors for our beach house here soon! Highly recommended in all aspects!”
“When it comes to servicing the needs of customers in a friendly and expedient manner, Fortiline is head and shoulders above the rest. In our industry, when we need something, we need it yesterday. Jon Long in particular will never utter the words "You're out of luck". He may not have it, but he will find it. Those kinds of efforts are always appreciated and never forgotten.”
“Every time I shop here the customer service is excellent. Everyone is so polite, cheerful, and incredibly helpful! I would chose to shop here before going to bigger hardware stores. The prices are the same, if not better with their consistent sales on various items.”
“Great products, prices, and service. Bought exterior doors, kitchen cabinets, backsplash, and bathroom vanity from Hone Outlet for our renovation. Extremely happy with the product quality.”
“Been coming here for 4yrs and highly recommend them to anyone looking for a pressure washing products and service. From the staff at the front desk to the guys in the repair shop they always go over and beyond. Both locations offer great outstanding service and some of the latest equipment in the pressure washing industry.”
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“Always an excellent experience here. Went in to get some car keys today and Pierce was a huge help. They work perfect. Sweet lady greeted me with free cold water as well. Love this location!”