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August 2024 by Elizabeth Pipher
I grew up using this service station and my folks who still live close use it all the time and love Bryan and his team. Today I popped a tire going to visit my parents and pulled in to the station in the rain with 3 kids. They were slammed but said they’d fit me in. They made sure I had someone to come get me since it wouldn’t be fixed right away. Always excellent customer service. I got a call back 2 hours later that my car was ready to go, fixed at a reasonable price. This place is the same as it was in 1998 when we started coming here - reliable and trustworthy.
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August 2024 by Raven Jones
I was referred by a friend to go to Mavis Tires and have my car repaired. My car was making a knocking noise and I was told that it was the rod stabilizer. After it was fixed and I was ready to check out I was informed my car was still making the knocking noise and that it was the struts that was making the noise. When I asked, why didn’t they say that from the beginning instead of me wasting money on something that is not the problem and the reason why I came. In addition, the stabilization rod will be bent again because the main issue was not fixed which I was told is the struts.I would NEVER recommend this place to anyone. I feel ripped off and lied too!!!!!
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July 2024 by Christopher Mariani
Have to echo everyone else's comments about customer service - absolutely outstanding. Friendly, knowledgeable staff. Got 4 new tires put on my Tesla Model 3.
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March 2024 by Stewart Outen
This is the only place I will have anything done to my car (if I can help it). Bryan, Joel, and the staff there are extremely friendly, timely, professional, but most important- trustworthy. There are many places I’ve been I don’t feel comfortable going back, and this is a place you can feel confident they simply will do the job(s) that need to be done. Thankful to have this place to go back to every time!
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September 2023 by jerald mcarthur
Efficient
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February 2023 by Joshua W.
I bought tires from Tire Buyer website for the discount and decided to use these these guys to do the install. With tire buyer install was $80. I called to let them know that I would be switching out wheels and lug nuts also so I was charged an additional $40. All good with me. After my service I was charged another $40 for what I believe was Tesla tax but oh well. But that was fine too. I drove approximately 35 miles and I start to hear a weird click and rumble. I pull over looking around and soon realized some of my lug nuts can be removed by hand... that was my run making that noise. I hope my new aluminum wheels will be ok. I call them and they ask me to bring it in, in which I tell them I'm not driving it. So they send their service guy with his electronic impact which he stated could have had a dead battery the day before. He says that he knows the torque spec is 129 ft-lbs. He tightens again with the same impact and leaves saying that it could be my lug nuts. That night, I made sure to buy a torque wrench and a socket to tighten my lug nuts myself. Just to make sure it's not my wheel nuts like was stated before, I checked them at home with the wrench set to 129lbs of torque. A good number of them were loose again by the 50 something miles I drove. I drove around for another few days and my lug nuts have not loosened up. I'm just glad my wheel didn't roll off on the highway.
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January 2023 by Andy Battle
I took my Lexus in for a radiator replacement and was told it could be done; however, I was called the next day to inform me it would cost me $800 more than previously quoted...I decided to pick it up and just take it to the Lexus dealership where the cost for replacement was much lower... nothing was done to my car but my service bill was $116. it would have been great if they could have at least tap my engine coolant for that price....I expected better customer service.
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October 2022 by RICHARD POWELL
Advertise being opened on a Sunday. Got there But the said they would have to do the work until Monday. Who was the bright cookie who came up with this one. Close on Sunday if you can't do the work on Monday.
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April 2022 by ,Felisha O'Neal
I received the most outstanding Customer Service from the time my son and I pulled on the lot. I had a simple nail in my tire;I was back up and running in less than 40 minutes as Tim promised. The "Village" treated me like family and I am pleased to tell the world because you do not stumble across this type of Customer Service anymore ,Thanks
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March 2022 by John Farrington
Quick and easy, I got all four tires replaced in a matter of hours. They were knowledgeable and friendly, highly recommendService: Tires
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March 2022 by JJ Johnston
They inspected both of our cars in less than an hour. Very quick and professional!
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February 2022 by nirvana never
I was there for the tire pressure light on my Hyundai Elantra. They replaced all the four tire pressure monitor sensors and the light was on again just the day after they gave me the car.Service: Tires
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January 2022 by Mary Overman Brady
The customer service is excellent. Everyone is very courteous and very willing to help.
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October 2021 by Thomas Hewitt
Quick, efficient and thorough Flat Fix (plugged a slight puncture) that had been missed on a visit to a “chain tire place” a week before…great, old school service station type of place…the name says it, “…Tire Pros”!
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October 2021 by Mason K.
Had a flat tire. Dude plugged it in literally 5 mins. I was in and out in 10. He was kinda moody but it added to the experience. It was like 95 degrees out. 5/5