Finish Line is a retail store known for its friendly and welcoming atmosphere, quality customer service, and well-organized environment. Customers often praise the staff for their helpfulness, patience, and genuine care. Several reviews highlight the positive interactions with employees who go above and beyond to assist, whether helping find the right shoes or ensuring a pleasant shopping experience. The store's team members are described as knowledgeable, friendly, and passionate about their work, creating a comfortable and enjoyable environment for shoppers. The store is consistently noted for being clean and well-organized, adding to the overall positive experience. Customers appreciate staff efforts to support and assist, even during busy times, and feel valued when greeted with smiles and friendly attitude by the management and employees. However, some reviews mention issues with product quality, such as receiving shoes that appear worn or dirty, and concerns about sales staff not addressing these problems properly. Despite these occasional setbacks, many customers express their intention to return, citing the store's welcoming atmosphere and attentive service. Overall, Finish Line is recognized for its friendly staff, clean setting, and welcoming environment, making it a popular shopping destination for those seeking athletic footwear and accessories.
I’m from out of town, but Brittany and her staff has always been welcoming when I’ve come into this store while in the Raleigh area. The rude customers seem to be the issue these days and I’ve seen it the most during this holiday season. Support the staff as they do work hard day in and day out to provide your services.
October 2023
Stay far away from finish line online purchases, but this location has very nice employees
January 2023
I went to this location on Saturday it was busy. Customer service was Great!!! The manager was walking around greeting customers with a smile on her face. Thank you to the employees and the Manager of this location. Feels good to spend money at a place that appreciate your visit. I will be back again! Happy Holidays!
