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February 2024 by Matthew Campbell
Dropped my OVERNIGHT package off and it did not ship same day.
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December 2023 by Rodney Reid
Great place. Workers are nice and pleasant. Lucy was extremely helpful and courteous
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August 2023 by Ebony
Kim was overwhelmed, and unfortunately made the simple experience completely unpleasant!
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July 2023 by maria lavar
This location has the most unprofessional women answering the phone. She sounds like she hates her life and job and she was giving me attitude to the max!! I’m always nice to retail or customer service people simply because I am one myself. I could never imagine acting like this to someone I provoked. If pam answers the phone hang up and call ups LOLLL
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June 2023 by Akshay Kurhade (#Acraze)
This location used to be great and a breeze to get in and out. However recently the new staff is extremely dismissive and unattentive. Makes you repeat the same things again and again.Also when asked to send to the same address as on account, the lady is like i dont know where that is? Like if it used to be accessible for a long time and every other employee can do it, somethings amiss
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June 2023 by sherrill Zhang
The lady here is so rude and unprofessional. She treats customers like her subordinates, yelling at us and complaining about why customers not bringing her a cart. It's like I'm paying for her reprimand.
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May 2023 by Visesh Prasad
Excellent service. The people here are super nice unlike the UPS on the other side.
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April 2023 by Wendy Heath
I've frequent this location in the past with zero complaints until today. My daughter & husband had shipped a pkg to NY & misplaced her receipt with the tracking number. My husband is an employee of FedEx Office and Print at another location so we are extremely knowledgeable in how things operate. With that being said, my daughter goes into this location in hopes to retrieve her tracking information. (The pkg was shipped from this Brier Creek store) She goes in & explains what she needs to employee "Pam." Well, "Pam" asks her why would you lose the receipt with the tracking number? In addition to being unfriendly with no smile or welcome to Fedex she was rude. No. Extremely rude to my daughter. Then, she made some inappropriate comment about my husband as he waited to be helped by her on the day the pkg was shipped. My daughter came back to the car upset because of how she was treated by Pam. She's not confrontational but I am. Especially when it comes to a service that we paid for. I called "Pam" and let her know how rude and unfriendly she was and how her remarks were unnecessary and frankly none of her business. I will be filing a complaint with her supervisor. Bad day or not, busy or not, there's no excuse for rudeness.
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March 2023 by Michelle Corona
Convenient, nicely organized store. They can handle all your shipping needs.
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December 2022 by Andrew Davenport
Ladies behind counter both incompetent and rude- go anywhere else.
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December 2022 by miguel rodriguez
I have used this office before and have never run into any issues until today. I went to drop off a package, and as soon as I walked in, I was greeted by a condescending look from Pam. I said "Hey, how are you?" And she was too busy with her phone to even arsed to say it back, followed by pretty snappy treatment and instructions. I asked a simple question about the sender's address, and Pam got quite upset and continued to mistreat me. I took my package back and left the store. I suggest avoiding this store, and if you run into Pam and ask the manager to help you or anyone else, it seems like she is not professional enough to hold a customer service position.
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July 2022 by Jessie Consulting
FedEx is great for my business shipping documents, especially next day. I am a notary and it’s crucial having the express shipping. If you need a notary and FedEx don’t provide one at the time. I’ll be happy to assist.
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July 2022 by Andora Pyatt
Casey and Shateia were very helpful. Excellent customer service.
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May 2022 by Romes Kay
It's been 12 days on a FedEx express package and 0 ZERO scans have been placed and the packing is gone after these idiots couldn't even get it on the truckAnybody at this store needs to go back to high school and learn how now to screw up soooooo badly!
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April 2022 by Amanda W.
This place is awesome!!!! Awesome customer service!!! Easy in and out!! Highly recommend this place!!!
