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July 2025 by Nina Ragot
I wanted to highlight the amazing customer service I have received from two different employees on separate occasions - Carlos and Terrell. Every single time that I have come in to ship, they have been absolutely so friendly and so accommodating. They are so patient and just really wonderful guys and their team is so lucky to have them! Thank you both for such wonderful customer service!
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June 2025 by Jonathan Yukon
I had a great experience here. Zellina and Terrell went above and beyond to provide a top-notch experience and level of customer service that exceeded my expectations. Providing insight and encouragement during something stressful like preparing for a job interview isn't in their job description, but this is the kind of service that will convert reoccurring and a loyal customer base. Thank you!
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June 2025 by Ira
The staff at this location is always helpful and friendly!
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April 2025 by Ravyn Alexa Payne
Recently had to print a pretty complicated order. The girl helping me was training and she provided some of the best customer service I’ve had at this location. She was so patient and easy to talk to.
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March 2025 by K L
Terrell went over and above the call of duty. When I was stressed working on a critical project, he was the voice of calm and showed empathy. Kindness is free and it always makes you want to pay it forward. Thank you, Terrell!
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February 2025 by Barbara Kaynan
M’Lysia is AMAZING. She was enormously helpful in the process of printing my artwork to sell for the first time. She was patient, thorough, connected with me and what I was hoping to create - felt like she became a collaborator and supporter in helping me bring my visions to life. I had several different prints that I wanted in different sizes so it was a complex order. She handled the whole thing with grace and even made it fun. Thank you M’Lysia!
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January 2025 by M Leonard
Small envelope at Fedex cost ~$13 to ship ground whereas it was only ~$5 at post office
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November 2024 by pikazzo 2000
I don't usually post reviews on different sites but please, you at Fedex, be more professional with customer service. This morning I visited the store on Glenwood Ave. in Raleigh, NC, the woman at the counter was rude and she was screaming at me as if I was 6 feet away. A great Tip to avoid these types of comments is that you should train your staff in customer service. We know that everyone has problems, frustrations, depression, tiredness or maybe they didn't sleep well last Night or Whatever she had, but we, the customers, are not to blame for any of the above.
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October 2024 by Martha Mushandinga
Terrell was excellent! I needed to ship an urgent and important document. He was patient and walked me through the entire process. The whole process was so smooth. Exceptional customer service from him.
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August 2024 by Stefan Pietsch
this may be the best crew in the nation. Top-notch service.
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June 2024 by James Collins
Friendly, personable, efficient service. First class.
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April 2024 by Joe Bryan
I went to drop off a package to ship that had a lithium battery label on it, like would be in a notebook, digital camera etc., I found out that this location cannot take packages if you have this label attached. You must take it to the Fedex location on Atlantic Avenue.
Just a heads up to save you time from going to the wrong location.
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February 2024 by Larry Hagemann
Excellent service at FedEx on Glenwood Ave. Terrel gave us such supreme customer service: focused, thorough, and very professional. It is our "go-to" FedEx store when we need anything involving sure-fire shipping.
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December 2023 by Casey Bradburn
Very nice and helpful during my visit today to return a package.
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October 2023 by Siena Fallon
Thanks for all your help Terrell!
