-
January 2024 by Jamiya K.
I can’t say enough about this location! Very clean and SECURE!! The manager Brandon is amazing! He was very helpful, knowledgeable and is always just a phone call away if there are any issues.
-
January 2024 by Jesse Vasquez
This was my first stop on a list of storage places I had in mind in downtown Raleigh. After meeting Brandon, I knew my belongings would be safe and the building would be well kept. I signed a contact for a unit on the spot. There was no need to look elsewhere!
-
December 2023 by Kimberly Douglas
So far so good! We just recently moved into our space that we use for office storage. They guys are super helpful when we spoke with them about rental and once we got the ball rolling, it was quick, smooth and a very enjoyable experience. The facility is clean, has great security for safe access. If you are in the area and need storage space, I definitely recommend.
-
December 2023 by michelle shepherd
Brandon and the others are always so helpful and understanding about when life happens and they always work to make things better for me and to insure I don’t ever stress about my unit. I am grateful they work there and are so awesome about their service and help ? Brandon truly goes above and beyond in his kindness and service ?
-
November 2023 by Bri Edwards
I have rented a unit here for years and it was always a pleasant experience. The place is quiet, clean and incredibly accessible. The customer service is top tier and Brandon personally goes out of his way to attend to special requests. He's such a kind human being!!
-
November 2023 by Just A. Kween
The property manager Brandon is wonderful.He has given me excellent customer service. I’ve never had a problem with anything only questions and he’s always ready and will to assist.I would highly recommend this location!
-
November 2023 by Kizzie Smith
This facility is exceptionally clean! The manager Brandon is very friendly and always willing to assist. Would definitely recommend this location !
-
October 2023 by Choice Specialty Services
This location is a very clean location!One of the cleanest we have stored with. I can tell it’s maintained on a consistent basis. Brandon is very kind and polite every time I see him he is smiling and ask how can he be of assistance to us. I can not recall the others gentleman’s name but he is also very helpful and polite. Great team!
-
October 2023 by Katina Scott
Great storage space. It is nice and clean and the staff is friendly. Brandon gave awesome customer service. I highly recommend this if your looking for a storage unit in this area.
-
September 2023 by Kween McQueen
Brandon is fantastic. He takes exceptional customer service to a whole Nother level! Everything was smooth and easy. I made my reservation online when I got to the facility not only did he welcomed me but he asked me questions to make sure I had the right unit size. He even took the extra steps and saw I need help moving a few things. It’s hard to find great customer service, or even people who want to help. He went above and beyond. Even current customers were speaking highly of him as he was assisting me. I feel like I’ve made the right choice in storing my belongings with this facility. This has been the best experience I’ve ever had with a storage company. If I could give 10 stars I would.Thank you much Brandon!
-
September 2023 by Akeria
Seamless and effortless business transaction! Unit was clean and staff was supportive. Brandon Smith was very helpful and friendly the entirety of my 9 month period of utilizing their services.
-
September 2023 by Jo Yurcaba
I'm really disappointed to be writing this review, because my first four months with Life Storage were great. Their online system is easy to use and everyone I've spoken to on the phone there was so kind and helpful. I rented a 10 x 10 climate controlled unit on an upper floor for a slightly discounted rate of $88/month. Monthly rental insurance is $16/month, making my total $104. On Aug. 4, I received an email that said Life Storage was being acquired by Extra Space Storage. Four days later, Extra Space Storage sent out a notification by mail that said my rate would be increasing from $88/month to $168/month by Sept. 13. Note that I moved across the country, so I didn't receive this mailed notice until Aug. 26. And because I'm temporarily living across the country, it would be impossible for me to move my stuff to a different place before the rate increase.I'm horrified that they think this is OK — to nearly double rent for a unit with a customer who has been there less than six months. When I originally rented from Life Storage, the employee I spoke with assured me that rates generally don't increase until after six months, and not significantly. But I guess that's not how Extra Space Storage does business. They claim in the mailed notice that the increase was "reviewed and adjusted depending on current market conditions," but I have compared to other storage companies in the area, and the average for the type of unit I have is ~$90-100/month. This is super shady, and I don't recommend renting with Life Storage or Extra Space Storage.
-
September 2023 by Tashauna Lane
Brandon is such an awesome store manger. Everything I did not understand he made sure to break it down. He even walked me to the my unit and made sure that I had a walk through of the facility. The facility is always clean and smelling awesome. Thank Brandon for all you do.
-
August 2023 by Beth Clarstrom
From the first step Life Storage was very helpful. Easy to do business with. Very kind. Time was given to explain all that needs to be known. Adrian and Branden gave excellent customer service in the store. Walked me to the unit. Very clean facility. Including the garage parking area. Quite impressed.
-
July 2023 by Anthony Rosa
Brandon helped me immensely with professional courtesy and expedited services. Would come back again.
