-
February 2024 by Kimberly Connell
I will continue to recommend EE Ward to our residents. They are a top notch company!
-
January 2024 by Patrick Louissaint
I recently had the pleasure of working with E.E. Ward Moving & Storage Co for my family's relocation, and I cannot express how impressed I am with the level of service we received. From start to finish, they exceeded our expectations in every aspect of the moving process.The packing service provided by E.E. Ward was exceptional. The team was not only efficient but also handled our belongings with the utmost care. They took the time to ensure that everything was securely packed, using high-quality materials to protect fragile items. The attention to detail was evident, and it gave us peace of mind knowing that our possessions were in capable hands.The actual moving day was smooth and stress-free, thanks to the professionalism and expertise of the E.E. Ward team. They arrived on time and worked diligently to load and unload our belongings. The movers were courteous, respectful, and went above and beyond to accommodate our needs. It was evident that they were experienced and knew how to handle various items, including bulky furniture and delicate valuables.What stood out the most was the level of communication throughout the entire process. E.E. Ward Moving & Storage Co kept us informed at every step, addressing any concerns we had promptly. Their commitment to customer satisfaction was truly commendable.I wholeheartedly recommend E.E. Ward Moving & Storage Co to anyone in need of a reliable and professional moving service. They have earned my trust, and I will undoubtedly turn to them for any future moves. Thank you, E.E. Ward, for making our relocation a seamless and enjoyable experience!
-
January 2024 by Erick Garcia
From start to finish, my experience with EE Ward has been very positive. They made my sizeable move across states as stress free as possible with their thorough planning and proactive communication. Bethany checked in numerous times to ensure everything was going smoothly and also to answer any questions as they arose. Despite moving during the holiday season, EE Ward was consistently available and prompt with their responses. I have oils highly recommend them for your relocation.
-
January 2024 by Kasem Qassem
I had a great experience, the movers were carefully with all my items and did not hesitate to move everything to my new apartment on the 4th floor in a timely manner.
-
January 2024 by Colleen Cohn
Great crew! Very friendly, organized, and fast! I was very impressed. I would use them again!
-
January 2024 by Sunshine
I had the best experience with EE Ward movers! The crew was not only prompt and courteous but also incredibly organized, but they went above and beyond to ensure the safety of my things. I was blown away by their professionalism and attention to detail truly exceeded my expectations. I was referred by another friend who also had a very positive experience. I give them a solid five stars for a job well done!
-
December 2023 by Jenna
I had high hopes for working with EE Ward that unfortunately did not pan out and I would think twice before using them again if I had it to do over. The initial estimate process and paperwork was fine and the agents and EE Ward employees I worked with were kind and timely. However, they did not disclose to me that they would be booking my move with Allied, a north American partner. So not only did I not have an EE Ward driver, I didn’t even have North American. Though the driver was nice, there were numerous breeches of professionalism that occurred during the move. There was damage at my pick-up apartment that the driver asked me to settle with him financially outside of the proper channels rather than disclose it in the paperwork. On delivery, the crew was extremely unprofessional - one of them appeared to be a minor and not a professional mover and I watched as he handled boxes roughly and stacked them incorrectly. I had a piece of furniture damaged, and one box I packed with broken contents (I have packed for many moves before and never had this happen). Since there was a different crew at pickup and drop off, the drop off crew did not know how to re-assemble furniture, and since the driver did not disassemble this furniture at the origin (he should have), he didn’t know how to put it back together. The crew used very unprofessional language and expressed anger at this in a very uncomfortable way. The driver also lost one of my boxes in the move. When I initially when to submit a claim to the claims department, I was told that since I did not have an EE Ward driver, I needed to go through the large corporate claims department. My claim was initially denied and the agent stated that since it took me longer than 5 days to report the missing box AND I signed all the paper work that they believed the item was delivered and essentially called me a liar, despite the fact that their policing gives you 9 months to report missing and damaged items. The agent was unbelievably condescending and misinformed. I asked for a re-evaluation which ultimately took 12 weeks and I only got half the value of the contents of the box that was lost. Again the claims representative was condescending and unpleasant. The part that rubs me the wrong way about EE Ward is that at multiple points throughout this process they asked me not to include this information in my review of them because it was Allied/northamerican. I felt this was misleading and unprofessional. I booked them based on their reviews of THEIR company and drivers, and I was never told I would actually have my moved handled by their parent company. Though everyone I interacted with at EE ward was nice, ultimately I would not use them again because they are the ones I hired and believed I would be working with, and the ones who ultimately facilitated this move and then could not take any responsibility for making things right. My overall experience of this move in general was very poor. UPDATE- They stated they would review my case and reach out to me to rectify this but over a month later I haven’t heard from anyone.
-
October 2023 by Jenay Guardiani
Great experience with EE Ward! The movers showed up on time, handled and packed my items like they were their own and unloaded quickly so I could start unpacking. Would highly recommend!
-
August 2023 by Virginia Smith
Joe was amazing when I met him. He listened to me, was understanding if the situation that I was in and responded in kind.Geraldo and Adriana showed up on time and immediately went to work. They were respectful of me and my belongings. They methodically worked to get me packed and moved out. They make an amazing team and their work ethic is top notch. It was incredibly hot that day, but they never complained or let up on completing their tasks.
-
August 2023 by Matt Leverette
Kevin and everyone that helped us move were very professional and took great care of our stuff during our move. We can’t recommend them enough!
-
August 2023 by Elizabeth J
Super nice people! Super careful with my personal items and never took a break, super fast and wrapped all my furniture with multiple moving blankets!! I wish I had more cash on me to tip them even more! 10/10 recommend!!! I plan on moving again in a year and I will absolutely be calling them again :)
-
June 2023 by Paul Lockwood
Very timely and effective communication. The personal contacts from local manager Joe C and Brian from corporate were very nice. Everything happened right on schedule. No damage to anything in the move. Super team. Would highly recommend.
-
April 2023 by Vanessa Hopgood
Billie is an awesome consultant. I can chat with her all day. Thank you all for your help!!!
-
March 2023 by David Brooks
From start to finish, our experience with E. E. Ward was magnificent! Over the phone and in person, they were professional, courteous, and thorough. The entire packing and moving crew was prompt, efficient, and careful with every box, item, and piece of furniture. Everything arrived in perfect condition. If they are available, make sure you ask for Mike Bowen and his crew. I’ve moved several times, and I’ve never had movers like these. Mike, Brad, Ashley, Scott, and Grayson were incredible!
-
March 2023 by Anne-Marie Kaden
Moving cross country (NC to CO) is never a fun process. But EE Ward made it simple and painless. Every step of the process was easy to follow, each person we dealt with was professional, polite and friendly. The team that packed us was efficient, the moving teams on either end were exceedingly professional in our home and conscientious of our kids and dog. What few and minor damage issues we had upon arrival were quickly handled without any hassle. I would absolutely move with EE Ward again. Hands down the best experience we’ve had ever.
