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August 2024 by Jon Sternstein
This is the only place I take my cars to in Raleigh. They are both honest and effective - the two most important qualities I look for when someone is servicing my vehicles. I have used their services for oil changes, tire replacement, brakes, inspections, status light issues and more. I’ve also had them perform in-person reviews of cars that I was planning on purchasing. I would highly recommend them to anyone in the area. They are often busy so schedule ahead!
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August 2024 by Roger Cox
After many years of supporting Duty Tire Center on Atlantic Ave, I am highly disappointed to say the that they have lost my business and I am currently seeking to have repair damages reimbursed caused by too much oil added, or possibly the old oil wasn't completely drained, during a recent oil change. Perhaps the old oil filter wasn't removed, which holds about a quart of oil itself, I don't know. What I do know is I noticed an oil leak soon after an oil change in January 2024 and took the car back to Duty Tire to have them check it out in February 2024. The leak was found, but I was told it was beyond their capability and I was referred to another mechanic. Upon checking my car's oil level a couple of days later, it registered much higher than the max fill level on the dipstick. I called Chris at Duty Tire and he got extremely defensive but did offer me another oil change as if that would fix the problem. ? I am very perplexed as to why the mechanic did not see that there was too much oil in the crankcase on either of my visits with them- is it not standard procedure to check the oil level anymore? It also seems that if my car was leaking oil when I initially brought it in for service the mechanic would have brought that to my attention. Since then, I've spent $342 on gasket repairs and mailed 2 registered letters to Duty Tire to which I've had no response. I'm a fair person and don't like to complain, but I refuse to be the brunt of someone else's incompetence and don't appreciate being ignored when I have a legitimate complaint. It really is a sad situation, because I have suggested Duty Tire to many people over the years.
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August 2024 by Samantha Steele
They are amazing! Great prices and the best customer service.
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July 2024 by Caroline
Great service and great people!
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July 2024 by C B
This has been my go to store for 10+ years. The staff is trustworthy, transparent and reliable.
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June 2024 by Cortlyn Van Deutsch
I would recommend Duty Tire to anyone in the area needing services for their vehicle. The staff is patient, kind, experienced, and most importantly to me, honest and transparent. Grateful that this place was recommended to me, won't take my car anywhere else!
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June 2024 by Eric Castaneda
Just moved here from Florida. Needed a trustworthy mechanic, in which I found Duty Tire online. Great customer service and explanation on my cars needs. Will be using them for all my car needs.
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May 2024 by Emily Loheide-Mullenix
I would give them 100 stars if I could! Amazing work, honest, fair prices. I can't say enough good things about them.
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May 2024 by Phyllis Young
Chris and the staff provided positive energy which made the experience wonderful at Duty Tire.Rick the mechanic did fantastic job on the power steering pump. Don’t need to look elsewhere because they will take care of your vehicle issues. I’m not seeking Firestone or others that overcharge you. Thanks Duty Tire
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April 2024 by cat5alive
Our go to for tires and service.
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April 2024 by Wade Dean
Got an oil change done here. Great service, and fast too!
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April 2024 by Mario T
I brought in a loose wheel with a new tire to go on (had a nail in the old one) and they had it installed super fast and for a very fair price. Thank you guys!
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April 2024 by Charlotte M
Great service done in a timely manner. These guys are awesome, and very honest.
I came in because jiffy lube said I was needing new breaks and the Honda dealership told me I needed new fluids, turns out I only needed an oil change and a tire rotation.
I appreciate the good work and trustworthiness. Will recommend Duty Tire to all my friends :)
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March 2024 by Megan Amelang
These guys saved my day. I just moved here and while running around I realized my tire was leaking. In a panic I tried to find the closest tire shop and they were it (didn’t hurt they already had a high rating). When I got there, again in a panic, I asked the front desk, who greeted me very nicely, if they could help me or point me in the direction of help. They said they could easily help me and did so right away. Took my car back, 10 minutes later she was patched up, $30. Everyone there was lovely and I will definitely be going back, knock on wood not for awhile, but if I need help, these are now my guys.
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February 2024 by Jeff Hastings
Great people that we used for years. Had a part problem which caused some delays. Final work seems to be good.
