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March 2024 by Josh SoLovely
Always sufficient with my order. The manger in the evening is very unprofessional. She is not presentable to be in management. Does not like to help with customer issues. I don’t know the black lady name. She needs a refresher course on customer service.
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March 2024 by Brandon Norwood
I waited to write this review, but ultimately had to. I have ordered via the app several times at this location with plenty of time prior to my arrival and EVERY TIME they hadn’t even started my order. If you are a person who likes things in a reasonable amount of time, don’t go here because they are extremely slow and this is when the place is empty.
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February 2024 by Joseph Lauro
Always polite, always fresh. Thanks Dunkin team!
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January 2024 by Robyn
Don’t recommend. I’ll stick to Starbucks or I’ll continue to visit the Dunkin on Capital Blvd.Update: My significant other stopped by yesterday morning to grab a bagel w/cream cheese (see below). Well since he wasn’t satisfied with it and obviously paid his money he requested that it be made again. The worker then mumbles something under his breath, but my significant other could not hear it, so he went inside and asked what was said, apparently it was something vulgar and uncalled for - he said something to the affect of p**** bagel and he didn’t want to remake the bagel or refund the bagel. The manager stood there and didn’t intervene nor make the proper attempt to address the matter. They were really unprofessional and that is completely unacceptable!!
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January 2024 by Josef Pauli
Ordered through app coffee and a bacon, egg breakfast sandwich. Coffee was excellent, but sandwich was not as flavorful as other establishments and it was just barely
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January 2024 by André “André Nascimento ADV.” Nascimento
Very good!
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January 2024 by Rebecca Dunmire
It has gotten better.
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January 2024 by K W
I stopped in the other morning to get a breakfast sandwich, a dozen donuts and some coffees. I was told that I had to order by using the computer. I couldn't get it to work properly, but I'm not much of a computer fan. I was told that they couldn't help me. I was shocked! It's ok. Heritage Donuts was happy to have my business! I'll never go to DD again!
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November 2023 by Mark Rogers
Wheelchair accessibility: Very accessible
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October 2023 by Solomon Khoury
The guys working the drive thru are super rude. Probably the worst location in the area. Only went there because I had to go a different way to work.
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October 2023 by Wallace Martin
This location would not accept a $50 bill to pay for my order. I don't really care about the circumstances or why. To me that's unacceptable.
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September 2023 by Coco B.
Very unprofessional!!! The food looked like it was cooked yesterday..I took the food back and they were so nonchalant about it. So I glance up the worker is sweeping or whatever he doing says she can take her a** somewhere else. And threaten me and my husband. I will never be back to this location ever again. Hire better people please and how you run out of bacon ?? At 1030 am.
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August 2023 by Emily C
I see some of the more negative reviews are 6 months old or so. I’m not sure if something has changed here since then, but I’ve had mostly positive experiences since coming to this location within the past month. I got tired of the issues another nearby Dunkin was having, and started driving the extra 5 minutes to this location instead.I order ahead with the mobile app, and my order has been ready to go and accurate every time. Once they didn’t have a sandwich ready (my fault- I forgot to click to pay until I was only a minute or 2 away), and they had me pull to the front of the store and brought it out as quick as they could. The people working are often friendly, and only once recently was one guy a bit unpleasant, but maybe he was having one of those days. The line has always been pretty short at this location as well, and moves along quickly, which is a plus.Occasionally the decaf latte will have a soapy, under-extracted taste, so I don’t know if this is a training issue or a machine issue. The food is good here- croissants are toasted nicely and the new wraps are filling and really tasty.
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July 2023 by April B.
The manager unprofessional and had been for a while ..But I advise going Goin to other locations if you have allergies because they will give milk or lactose even if you have told then you are allergic .. They do not care .. they shouldn't be serving food They never have soap in bathrooms and they will take your money and then go to straight to making your drinks or food with no handwashing They have Soured milks and teas as well its disgusting If they have donuts they are old as well They do not toast the avocado toast either .. Definitely will not be back ever
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May 2023 by Anel Rasimovski
I don’t know what’s going on with location but I’m trying to help because it puzzles me and past couple of times I’ve been. I understand if gets busy you might have issues. Drive through always is super slow. I ordered a croissant with cream cheese on the side and one drink I got the drink but I open my croissant and it has egg and cheese on it took 10 min. I can here the employees from the drive through window seem very confused to what’s going on. I believe this location needs be shut down and employee need to be properly trained by owner and management. If this happens in Massachusetts the entire site would be shut down.
