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June 2024 by Nicole Cooper
I love dillards never have I ever not been treated nice but tonight I was treated rudely I was browsing and a India employee told me rudely in front of other customers that we closing in 2 min I nicely said okay people where having full conversation with each other and still browsing and nothing said to them so as I was walking towards the escalators to leave she made it a point to leave her register to tell me again walking towards me where close and I nicely said why are you telling me that again I heared you the first time she said because I want you to leave I was clearly leaving if I was going towards the escalators to go downstairs I was clearly single out and I don't appreciate it she was very rude and dillards is one of my favorite store I am highly disappointed and can't believe she follow me towards the escalators to repeat the same thing to me as if I was not leaving an truly I don't complain about anything but I truly felt harassed and I know dillards to be a great store but if she did this to me she will do it to someone else unacceptable and as I was walking out another employee downstairs told me to have a goodnight and thats the customer service I'm use too.
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May 2024 by Michele Anson
Forcing your employees to cold text customers from their personal phones is intrusive and most likely illegal. I will never shop at a store that is abusive to their employees.
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May 2024 by Shahed Uddin
Very good collection of products, my wife bought a pair of nice shoes.
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April 2024 by marli seibles
I purchased a dress at Dillard’s a while ago. I know the return policy; but I had no intentions of returning the dress because I really liked the dress. It hung in my closet for a lengthy amount of time. I decided I wanted to wear it for Easter. I noticed it had a very noticeable defect! I don’t want my money back I just want to exchange! I paid my hard earned money for the dress! The dress has never been worn!
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April 2024 by Nadage Cousins
The staff is very pleasant and helpful. The store is neat and well organized. A very pleasant shopping experience.
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March 2024 by Efrain Navarro
Not a big fan of Dillard's but they have nice clothes for kids.
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March 2024 by A. G.
Great experience all around, dresses, under garments, and shoes. Ashley was especially helpful in the under garment department!
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March 2024 by Christopher Caudle
Stop by and picked up a mobile order. Store didn't seem very busy. Had trouble finding the customer service desk which is on the second floor but staff were helpful and friendly.
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March 2024 by Ron B Harrell
Still a store of high quality clothing and accessories. Sets in a dieing mall and hours have been cut back. Very small but capable staff.
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February 2024 by Cliff Dozier
Went there for a pair of slacks. Couldn't find my size. No one around to help me.
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February 2024 by Michelle Devine
Dillard's is a great store.
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February 2024 by Shawnada Guerra
We went to Dillards last night and went straight to the juniors prom dress section. My daughter was running her hands through the dresses and the African lady who works there started snapping her fingers and yelling for her “ DONT DO THAT!! Not to do that in HER department!” She then appointed me and demanded I tell her to stop touching the dresses. My one year old niece fell by the dressing room and the Caucasian lady loudly shouted “you guys need to move!!” She sees my 9 year old desperately trying to get the baby up! We had about 8 dresses in our arms and put them all back and not trying anything on! We ended up finding the manager and telling her. We will NOT be back anytime soon! It’s clear their people do not like kids!
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February 2024 by L77
Why are you opening the Store at 11 Am ??Give me a break...open earlier.
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February 2024 by Terri Williams
Helen at the triangle town center location is the absolute best :) super kind and professional and helped me find a great trouser pant I love.
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February 2024 by M Vir
Good clean store with great customer service, and it reminds me of good ol America. Only the disappointment was from two employees in Polo's section. They didn't greet anyone
