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January 2024 by Glenn Bass
Came in to purchase a helmet. As soon as I stepped in the door, I was greeted and asked if I needed help. James went above and beyond in helping me pick out a helmet. He made sure my questions were answered, provided impeccable knowledge on each brand, weighed the pros and cons with me, and made sure I found the right one. Shout out to James and also Matches for the fantastic service and conversation. I bought a helmet and a communication system. James and Matches did the installation and made sure my helmet met my needs and expectations.
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January 2024 by Emily Gaida
Easy to find what i needed to look for. While I did not need help we were checked up on by some of the employees. The cashier was also very nice and gave me some advice. She also looked at my balance on my membership account.
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December 2023 by CJ Amber
Great selection of gear and awesome prices and incentives! The staff is extremely knowledgeable and helpful in selecting an array of different necessities! The professionalism the staff maintains is impeccable and will continue to earn my business along with other riders I know.
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November 2023 by Jay Gonzalez
By far one of the best Cycle Gears in the area! The team there is always going above and beyond to help out, get you the right gear at the best prices and even better… they are all extremely knowledgeable and connected with the motorcycle community. The folks here at Cycle Gear - Raleigh are just top notch.I can’t recommend this store enough! If I could give these folks more stars I absolutely would!
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November 2023 by The Service Guys
I have been shopping here for years, great location also I go to the events, it's nice that you let customers have events, cookouts and etc. Tyler is Awesome! He's very knowledgeable, and Professional. Special thanks goes out to Matches great sell man and ifor changing out my tires on a busy day to get me back up and going. Tony is great too , if I could give 10 stars I would.
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November 2023 by David Russ
Great place for riding gear ! Staff is really good and helpful. If your gonna shop there much get the rpm membership it’ll save you some money. Also have some amazing deals they send you in text or email if you want.
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November 2023 by Francis Hale
They are quick and efficient and will informed. No one else would fit my new tire but them. They are a great group to work with.
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November 2023 by Joe N.
Hands-down, the best selection and customer service. Caleb did a great job helping me get sized for my new motorcycle jacket. The shop is always clean and excellent selection. Highly recommend!
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November 2023 by Jashua Cumbie
Went in looking for a helmet. Fella named Matches was super helpful. Went thru several brands and styles and eventually found the one I liked the best. Definitely a patient guy. Turned into getting some gloves boots and a jacket as well. Matches picked the gloves out first try that fit me best and pointed me in the right direction for the boots. We even fit the jacket with the silicone spine armor. Highly recommend this place.
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November 2023 by Ken Davis
As a guy who hasn’t been on a motorcycle in nearly 20 years, I decided to get back to it. I went into Cycle Gear, honestly not knowing what to expect. But I’d done my research and had an idea of what I was after for my new gear. Well, it was one of the best customer service experiences I’ve ever had. Tyler was incredibly helpful and answered all of my questions and concerns. He walked me through what he felt I needed and made sure I wasn’t forced into buying only top tier gear. He didn’t just give me the “let me know if I can help with something” routine, he really helped walk me through things. Moving forward, there’s only one place I’ll be shopping and that’s right here. Another huge thanks to Tyler, and Brian (a very helpful customer), for all of your assistance!
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November 2023 by Jeffery Findle
I bought a battery that I had on hold… the sale guy grabbed it for me - I ended up staying awhile just talking about motorcycle stuff (the shop was empty at the time) - he is a perfect example of the kind of employee you want in your shop - his name is Matches - an excellent personable employee at your shop.Great shop - great professional knowledge and service!
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November 2023 by Dominic Willoughby
I was a little skeptical when I showed up based on the exterior of the building, but I should have listened to my mom: "don't judge a book by its cover!" The interior of the store was well organized, clean, and the staff was awesome. The team member that helped me was knowledgeable, non-judgmental, friendly, and helped me find the right equipment for me. 10/10 would recommend, and will definitely be returning in the future for my motorcycle gear needs.
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September 2023 by Cosmic Cafe
Finally found a great pair of riding boots ?? and at a great price! The guys there were friendly and helpful and not "pushy" which I really appreciated. I'll be back for more ?️ gear. ??
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September 2023 by Steve McKinnon
I just bought some boots. I received good advice about the relative merits of the selection of boots from a very helpful sales person, and on checking out they cheerfully gave me a discount on the boots due to a price tag discrepancy. Great staff, good prices, and a fun place to shop 'cause they sell bike stuff, and buying bike stuff is always fun.
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September 2023 by amanda e barbee
This was a really comfortable experience for a VERY novice beginner. The person who helped me was patient, super informative, a great listener, and didn’t try to up-sell me. He made sure I walked out with info for future visits/ sales/ promotions and wished me luck in the riding course I was about to take. I will be back!