The Crocs store at Crabtree Valley Mall offers an impressive selection of comfortable, stylish, and colorful casual footwear for men, women, and children. The store provides great, wonderful, and helpful customer service. Staff members are described as kind, attentive, friendly, polite, courteous, and very helpful. They are willing to hold items, assist with finding the right size, and handle online exchanges and returns efficiently. The overall shopping experience is pleasant and highly recommended for anyone looking for quality, comfortable shoes. The store's service ensures customers are happy with their choices.
I had a shoe malfunction while traveling and went to this store desperate for something for my hard to fit feet. Lee helped me out with sizing and went to the back to find the kind of styles I was looking for. She helped me find the perfect solution for the rest of my trip! Very grateful for the good service.
May 2025
Called ahead and someone actually answered though it was close to closing. They had the croc and size I needed and the young lady agreed to hold them until closing which was 8 o’clock. Got there before closing and shoes were on the back counter as requested. Great service.
January 2025
Good Crocs selections and great customer service personnel experience.
