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September 2023 by Kevin Carpio
Walked in to cash a check and the greeter asked if I wanted to do it at the counter or use the machine and since there was someone at the counter being waited on I said the machine.She asked if I needed help and I said I have never used a machine to deposit a check before. Literally 1 second after asking me if I need help she immediately proceeded to cut it up with a customer and completely ignored me.The machine proved easy to use and it was straightforward but it was rude to ask someone if they need help and within the same breath initiate conversation with someone else.That customer left and she then chatted it up with her receptionist bestie. Felt like I had walked into a bar.
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September 2023 by Donna Webster
This branch is the worst. I walked in to cash a check. They even called the account holder to verify that she had written check. They still refused. The teller stared at me when I asked him why. No answer. Customer service is not a priority at this branch.The account holder was very upset as she had just spoken to them. I'm hoping she moves her account to another bank.
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December 2022 by H N M
Very impressed with the caring and detailed assistance I received from Govergo who was the only staff person at this branch willing to wear a mask in helping me open an account. If you want to want to give business to someone who cares about your safety and family’s wellbeing ask for Govergo! Thank you sir for being sensible, sensitive, and responsive to a customer request.
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September 2022 by Chau Ng
The staffs are very nice and helpful. I had a good experience with Chase!
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June 2022 by Sergei
I stopped by to open the business account. No luck, the appointment is needed, and it seems it will take few days to fit you in the busy schedule of the account specialist.
