CarMax is a popular used car dealership that offers a wide selection of vehicles, including cars, trucks, and SUVs. Customers in Raleigh, North Carolina can enjoy a hassle-free car shopping experience with no haggling or pressure. The company also makes it easy to sell your car, even if you don't buy one from them. Customers have had positive experiences at the Raleigh location, with one reviewer describing their experience as "phenomenal" and "smooth and successful." The sales team, including Rafik and Parker, were praised for their amazing service. Another customer, Isaac Reed, was also commended for his excellent customer service, listening to the customer's needs and being open and honest about the products and services. The online purchasing process was also praised as "amazingly easy," with the website design and the sales and finance departments receiving high marks. However, the service department received some criticism, with one customer experiencing frustration over incomplete cosmetic work. Overall, CarMax has received overwhelmingly positive reviews, with customers highlighting the convenience, professionalism, and friendliness of the staff. The company's commitment to customer satisfaction is evident, and many customers have expressed their intention to return for future car purchases and sales.
We enjoyed a simple, streamlined, friendly experience to purchase our son’s first car! Haggle-free and time efficient (arrived at noon and drove away by 2pm). We are happy customers!
April 2025
My experience was phenomenal, first time ever doing something like this and It was smooth and successful I dealt with Rafik and Parker at the Raleigh location they were amazing. Definitely recommend
March 2025
Very low pressure. I was welcome to test drive but was not made to feel guilty by not purchasing anything that day.
