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February 2023 by Rachel W.
This is our local Harris teeter that we shop at every week. The parking lot is very spacious and there's always a spot to park. The pharmacy staff is amazing and is very knowledgeable with all of the prescriptions. The store is very clean and there's always someone ready to help. I love the experience every week of visiting here to get my groceries.
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September 2022 by Chris B.
ONE cashier lane open??? ONE? And NO Wall Street Journal!!!! Epic fail for a store that used to provide quality service and selection.
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August 2022 by Selina S.
The slice of pizza I purchased from the deli today was raw and uneatable. All self check out lanes were closed. Sometimes the bread in the sandwich area is also way under cooked. Dont know what could be going on, maybe management has run off all the employees?
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September 2021 by Ariel P.
IF YOU ARE GOING TO CHANGE YOUR TIMES, POST THEM ON APPLE/GOOGLE MAPS. Online it says that they are open until 10, but they have a sign on the door that says they close at 9. Very frustrating.
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May 2021 by Anna L.
Wow!! This place has definitely gone the wrong way with customer service. I haven't shopped as often as I did before there, but today will be the last time I set foot there. I'm at the deli counter waiting patiently for my turn in there was 3 people waiting as well. The young lady behind the counter absolutely did not take any effort to acknowledge any of us. Neither did the other three employees behind her. They where in this whole conversation with in each other. Not sure what's going on, but we don't have time for this BS. We will take our business elsewhere.
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January 2021 by Neneh Roberts
went for items and stayed focused and found some pleasant surprises
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July 2020 by Kimberly Harbertson Harris
My son and I witnessed a man get pickpocketed today while standing at the coin machine. The thief got away. I escorted the incredibly distraught victim to the customer service counter and they called over a manager. The manager (Chris) said, "Have you called the police? No? Then I can't help you." and walked away. The woman working the desk and I spent the next 10 minutes trying to calm the man down and convince him to call the police. He eventually did, no thanks to the manager. I won't be back to this store...they clearly do not value their customers.
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December 2019 by Erin L.
I has just gotten off work and stopped by the harris teeter on 6024 falls of the neuse rd in raleigh, nc store # 344. I had a total of 13 things in my cart so I went to self check out, 10 of the things were exactly the same. 10 diet mt dews 12 packs, so I asked the self checkout cashier if she could scan one and put it in as 10. They can do it in the regular checkout lane, so why not here? I've been to this location many times and usually do self checkout and they have done it before at this same location in self checkout for me. She told me she couldn't because of inventory, I told her its been done before at this same location. She went to go ask customer service if she could do it and she claimed they told her no. So she told me she could transfer my items to her register and do it that way. Instead she rang them up each separately. I have never been treated so rudely before at this location. I don't understand what her problem was this night. I got cash back and she asked how I would like it then told me so only had 20's, this was after she had opened her register and looked in it. Why would you offer to break it up if you knew you didn't have anything in it to break up? Her name was Briana A. What if i had 20 limes are you going to tell me you can't ring them up together that you have to do it separately? I though Harris Teeter had the friendliest cashier's until this lady proved me wrong.
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October 2019 by Nora Libato Ragudo Hobbs
Harris Teeter is the best store ...
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September 2019 by P. F.
I have been a loyal HT shopper at this location for many years and have noticed a steady decline in customer service over the past 2 years. I suspect this is a reflection in management change? This store has trouble keeping the shelves stocked and the produce is no longer the top quality I have known in the past from HT. Also, they are carrying less of the brands I have purchased from them in the past. Often there are only a couple of lanes open in the busy afternoon so that the lines are longer. The manager was completely dismissive of me after I tripped on a rumpled floor mat in their produce department. It's a nice open store and most of the time very clean with a couple of stand out associates. I have always loved shopping at this HT, but lately they are just missing the mark. Hope they can get back to the place I used to know and love.
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April 2019 by Andrea H.
I absolutely love this Harris Teeter. I come here at least 2/3 times per week even tho I forget to check in or write a review. The staff is always so friendly and helpful and I know where everything is located so I don't have to spend a lot of time walking around the store. I typically do self check out but when I do interact with the cashiers they are always friendly and happy to be of service. I also love that the store stays open 24 hours which means I can come in and shop at 5 am while the family is sleeping.
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February 2019 by Frank J.
I used to live within walking distance to this HT and it was my go-to supermarket because of its selection, and it's deli department. I moved across town and it's still my go-to. I'd pass 5 other supermarkets if I had to in order to come here. I mentioned the deli and, as a transplanted New Yorker, I love the fact that I can get Boar's Head cold cuts and I do once a week to make sandwiches to bring to work. They occasionally have combo Boar's Head sales like the BH Trio which is 1/2 lb. of 3 different cold cuts (2 meats and a cheese) for $10! My only criticism of this store is in the training of the deli counter employees. Too often I'll get home to a pile of shaved meat or cheese that's stacked in a way that makes the slices stuck together. As other reviewers have noted, the staff is extremely friendly and the store is clean and welcoming.
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December 2018 by Becky Flynn
Their prime rib on Thursday night's is delicious! It is a great store!
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September 2018 by Selina B.
This place sparkles!! Great food. Nice friendly well adjusted staff! Nothing but a positive experience!!!!! Well never mind the "sporks at the salad bar"
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August 2018 by Lorie M.
I was pleasantly surprised to find such a good variety and beautiful selections of flower arrangements in this Harris Teeter! I stopped in before a party and was able to get arraignments for several tables. I honestly didn't have very high expectations but the floral section in Harris Teeter far exceeded them. Russ, the new manager of that department helped me get everything to my car. I highly recommend this florist!
