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March 2024 by Timothy Poston
Service here was simply amazing. The staff was very friendly and personable and did their best. They finished my car earlier than anticipated. And -- because my situation was abnormal (for reasons I won't get into here) -- they ended up absorbing some of the costs that they didn't have to. Won my trust, admiration, and respect. 5 stars, easy.
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March 2024 by chuck stanley
Had a door ding ... They did a nice job fixing the dent and an excellent job on the paint. Hope to never have to see them again. But if I need a repair they will be my go to body shop.
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March 2024 by Wurth Drummond
David and the team at CCC did an amazing job on my car repair. It looks brand new! They worked hand in hand with my insurance company, kept me up to date on the status and answered all my questions. Highly recommend their work and customer service!
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December 2023 by Meredith Kelly
This place has always done great work for my parents and worked in my vehicle during a busy time. I get the sense that people really abuse service advisors and want to encourage everyone to be open and understanding during this busy season. We never know what’s on someone else’s plate and we’re all best served by assuming positive intentions. Everyone is doing their best!
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December 2023 by David Both
In January of 2023 I had an accident in my 2019 Prius Prime. My insurance company recommended a couple body shops in the area and I contacted them but was not convinced they could deal with my car. Not only that, they would not even look at my car until late March at the very earliest. I really needed my car repaired before then. It was drivable just not safe to do so and I didn't want to make anything worse.I never considered my car "exotic" but a couple places just wouldn't touch it due to it being a plug-in-hybrid.I found Capital City Collision with Google and, with all the great reviews, thought I would try them. The looked at my car the same day and agreed to do the work. Within two days they had disassembled the front end and ordered parts. After waiting for some weeks for a couple hard to get parts they began repairs and, of course, found additional damage. So they ordered some additional parts.To keep the rest of the story short, They had my car fixed and ready for me in early March which was still weeks before any of the other places would have even taken it into their shops. CCC matched the paint perfectly, repaired the heat pump used for heating and cooling, got the sensor systems recalibrated, and installed a new gravel shield on the hood. The fit of the new parts is perfect and I can't tell just from looking that it has ever been in an accident. There are no rattles and nothing about the way it drives is different from before the accident.They were also very helpful during the process. They kept me appraised of the status all the way through the process. They called me in to show me the damage once the car was disassembled and explained everything that needed to be done.I highly recommend CCC. I hope I never need them again but won't go anywhere else if I do.
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December 2023 by Saim Akyaz
What an outstanding professional experience! My initial contact with Capital City Collision was prompted by their stellar reviews, and I must say, they surpassed expectations. Representing my daughter, who was rear-ended, I spoke with David, the owner's son. His exceptional attitude instilled immediate confidence. Meeting him in person only reinforced his can-do approach. The entire process was remarkably stress-free, precisely as promised. The family-owned aspect is a huge advantage; their care for customers truly shines through. They delivered exceptional work on my daughter's Honda Civic, leaving her absolutely thrilled. Highly recommended for their top-notch service!!!
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October 2023 by Gabrielle Smallwood
Amazing customer service!! My volvo looks perfect! Matt went above and beyond for me! Highly recommend!Services: Painting
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October 2023 by andrew tascione
Took a long time but that can be the case with exotic cars. I took my Aston Martin in to the shop to have my grill replaced and my car painted. Not only did the paint match exactly but the vehicle looked better than when I left it. Thank you to the team at capital collision. They have my business for life.
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October 2023 by Dave Lambert
Recently I had a vehicle at this shop for repair. The Team not only did a fantastic job on the repair but also helped keep cost in check as I had to keep to a budget. I went to 5 collision shops and Matt; the owner was by far the best to deal with....very personable and offered several tips and advice. He felt like the most trustworthy and down-to-earth person I encountered while securing quotes. This is his business and he cares about his brand. Within a week or so I was able to pay a deposit on parts and drop off the vehicle. In about another week the car was finished on time, as promised.I was kept informed about status throughout the process. Matt even arranged for an affordable rental which I didn’t end up needing but nonetheless was good business to help a single Dad with only one car on hand. I would highly recommend Matt and Team for your automotive repair needs.
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September 2023 by Marc Di Pinto
Very friendly and helpful. Personally I was only there for small work(mirror replacement and buff touch up paint in one panel), they were very quick, dropped off the vehicle and in 2 hours it was ready to go.A few coworkers had work done here too and they were very happy with the quality.
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September 2023 by Garren Thomas
My daughter was in an accident and needed a repair shop in Raleigh. Since I live 3 hours away, I decided to use Capital City based on all the great Google reviews. I could have chosen a number of shops in the Raleigh area, but so glad I chose this one. Now that the job is finished, I want to commend Matt and his staff on the excellent repair work they did, the time spent handleing insurance, and for keeping me posted as repairs were made. Matt especially went out of his way on numerous occasions to make sure my daughter was taken care of. Being a father, I can't thank them enough.Don't hesitate to use them for any of your body shop needs.Service: Body & Trim
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July 2023 by Justin Meekins
My car was side swiped in a parking lot the day I was trying to sell it. Literally the worst timing! I was able to get in a get a quote quickly and easily the same day. Matt and his team over at Capital City Collison did a wonderful job getting the car looking great again, and helped me to get it back up on the market and ready to sell. Can't say enough good things about the work they did. If you find yourself in need of of body work to your vehicle, these guys won't disappoint!Services: Painting
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June 2023 by Michael Pelz-Sherman
Matt and his team were extremely helpful to me after my son’s recent accident. My son’s car was badly damaged but we needed to get an estimate, and we weren’t sure if insurance would cover the repair. Matt was willing to store the vehicle and provided an estimate within a few days, free of charge. He then continued to store the car for us free of charge, while we pondered whether to proceed with repairs. He was always respectful and kind. And I could tell by the satisfied customers in his office that he does excellent work. I hope I never have needed his services, lol, but if I ever do, Matt will definitely be my first call.
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May 2023 by Patricia T
My car's bumper repair is flawless! ***** was very professional and courteous. Turnaround time was 2 days and work is EXCELLENT!!! I highly recommend Capital City Collision for any collision repair needs.
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May 2023 by Patricia T
My car's bumper repair is flawless! ***** was very professional and courteous. Turnaround time was 2 days and work is EXCELLENT!!! I highly recommend Capital City Collision for any collision repair needs.
