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August 2024 by Lanita Mattison
Very nice and helpful
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July 2024 by Michelle Barber
Randy was awesome, she jumped right in and helped me without any issues or hesitation! Customer service seems to be last to most businesses now, but Randy gets it and I’ll give her 10 stars if I could! Thx again
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July 2024 by sam khalek
Randy was great!! Very helpful!
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July 2024 by LaMont Chappell
Amazing experience! Very thorough in their processes. Not just any run of the meal storage company. I highly recommend.
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June 2024 by Nel Suave
This location is very greedy and dying to charge you for any extras or an extra month if they can squeeze it out. Don’t expect any common courtesy or decency from this place. Your better off else where, you will be treated better. This facility also raises storage prices up regularly to “adjust to market prices”. I’ve rented from 4 other locations and never had it go up more than once a year. Do yourself a favor and choose a different place.
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June 2024 by Kristi O'Nan
Randy-Lynn made this process so easy! We are very pleased with our experience!
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June 2024 by Karen Brown
Randy Lynn was the kindest, most helpful person I’ve encountered in a long time. She made the move in process extremely easy. When I needed to switch to a larger unit teo days later, she did everything she could to make it as seamless as possible. She is just so friendly and knowledgeable, I will continue to use storage king because of her.
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May 2024 by KARY PALMER
ROSE is amazing, she goes above and beyond with all the process, has a great personality, is willing to help with anything we need and answers all our questions. The raleigh site is a good location all units in good shape and clean.
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April 2024 by Jeison Reyes Calles
the best storage out of all the ones i've tried out in raleigh. Ms.Randy Lynn always helps me out & goes above and beyond for her customers! Always makes sure her customers are satisfied, she deserves a raise! Would highly recommend this facility to friends and family.
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April 2024 by Tina Camp
Randylyn was great! She was helpful, patient, and understood unexpected events. The facility is a very secure place to leave our things at.
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April 2024 by Nick Taylor
Randy-Lynn is AWESOME! She has a great personality and is willing to help with anything we need. The facility is clean and has easy access. I would definitely recommend family and friends to use Storage King USA for their storing needs.
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March 2024 by Pamela PB
I would highly recommend Storage Kings. Randylyn and Rosalia were very knowledgeable and professional. Randylyn specifically, made the processes of acquiring a space for our boat seamless. She ensured we had all required documentation necessary to secure a space. The experience was actually enjoyable.
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February 2024 by Ashley Rojas
Randy-Lynn made the process as entertaining as she did easy
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February 2024 by Aisha Silvera
Very easy and convenient way to sign up for storage. Affordable rates. Randy-Lynn was the best!
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February 2024 by M1SS Adventure
Like other reviewers, Randy-Lynn and Rose were so welcoming and kind, I was ready to invite them to supper! (Alas, we don’t have chairs or a table yet ?)
Randy-Lynn took extra time and trouble to try to get all 4 units close together. She was able to manage to group them by twos - and even opened the rear barrier between two units so the movers could load from both entrances simultaneously.
She has absolutely understood, not only the stress of any move, but the added distress of our move during a particularly harrowing time in our lives.
Rose & Randy-Lynn ensured we were provided with bottled water on each visit. Neither of them didn't tried to pressure us to extend or charge more money.
It was particularly kind of her Randy-Lynn to give our movers bottled water when they arrived to empty our 3rd unit.
Unbelievably, our movers repaid her generosity by leaving empty water bottles in the hall & unit! She would have been well within her rights to insist we drive all the way up there to clean up litter!
Instead, she personally picked up the water bottles, then closed our unit out via email. Such a gem!
The area is very clean, both the grounds and the storage buildings. There are a couple of wheeled flats available to help load and unload.
We didn’t use it, but at the time they offered free use of a box truck when moving IN.
I spent quite a bit of time calling various storage businesses in the area before choosing Storage King.
Climate controlled unit prices are about the same as anywhere else, including the blood-sucking processing fee for new customers.
None of the businesses I called charged by the week, nor offered pro-rated refunds if you empty the unit halfway through the month.
