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December 2023 by Tiffany Salters
I came in looking for a ling line bra for my wedding (with little time to spare). The ladies were so helpful, kind, attentive, and knowledgeable. They fitted me on the spot. They had what I needed and I ended up buying several bras. I had gained weight and gelt very self conscious going in, they made me feel great and I plan to go back! Thank you ladies!
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November 2023 by Ja-Quisha Frazier
My personal trainer introduced me to the "Bra Patch." I went here this weekend and purchased a sports bra at affordable price. Everyone was friendly, helpful and very professional. I think her name was Annemarie that assisted me.....VERY NICE LADY! I'm going back soon! I'll recommend Bra Patch to anyone!
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November 2023 by Della Lopez
I brought 3 bras from this place not reading the sign/receipt that returns are not allowed, however I clearly witnessed a women being begged into returning a bra she had for over 30 days. So why was I not offered the same courtesy! The sarcasm and rudeness or should I say amnesia that the salespersons had was unbelievably!!! Can you believe they asked me to try them on as my word wasn’t good enough on why I wanted to return them! Clearly I will not be back to visit this establishment and will advise that you do not either! I’ll own my mistake, but trust me it will not happen again! Who spends almost 250.00 and isn’t satisfied! Oh yeah they gave me an extender!
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November 2023 by Paula Brown
I highly recommend the Bra Patch! The ladies there are extremely friendly and helpful. I took in 2 special occasion dresses today and they helped me get fitted in a bra that feels and looks great.
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October 2023 by Linda Kress
Not happy at all. I feel like the ‘expert fitter” was not listening to me. I mistakenly listened to her when she said it looked fine. I bought 2 but knew by the end of the first evening I was not happy at all. I took the second one back the very next day with the tags in tact and obviously never worn, they did not want to exchange it. Pointing to the sign that said all sales final and treating me like I was illiterate. I just wanted to exchange for a bra I would be happy and comfortable with. Their bras are expensive, I wanted to be happy with what I was paying for. A lady came out and said she would do it ‘this ONE time’ as if I by a bra week and wanted to return them. Anyway. I was able to make the exchange and even paid 20 more dollars for the new bra. I did not like the way I was fitted, I did not like the way I was treated by two different people when I went back and I will not return there even after shopping there for at least 10 years. I will never recommend them again and I will let people know not to go there even if they’re not asking. I would rather go to Victoria Secret and come out happy. I’d give the bra patch a zero if I could and if I didn’t take some of the blame for letting them be like that. I should have been more pushy. I guess I’ll give them a 1 star because I have to. Rest assured they will not be getting any more of my money. At this moment I’d rather go to WalMart and take my chances.No point in shopping small business, local
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October 2023 by Linda K.
went in looking for a few everyday bras. nothing special, just comfortable and to look good. unfortunately I am not one to put up a big fuss. I wasn't impressed with "the professional bra fitter".she looked at the size of my old bra and never measured me. she came in with the same bra in 2 different colors. she had me try on both saying sometimes different colors fit different. I tried on both. told her they were just okay. she said they fit perfect and I'd be happy once I wore it. i left wearing 1 I knew by the end of the evening I hated it. I took the other back the next time they were open still had tags obviously not worn. the lady kept saying all sales final. all sales final all sales final. yes ma'am I understand English but clearly I am not happy and all I want is an exchange. finally the original lady who helped me said we could try again. well guess what I hate this one too. before I left I was told yadda yadda about how they will only make this exception 1 time because it was basically a favor. so how many times would you expect me to come in trying to exchange something. but rest assure you are not making an exception. rather I have you a second chance and you blew it. I will not be back and yes I will tell everyone NOT to shop there. and I don't mean just when someone asks to recommend a place. I mean I am going to tell everyone weather they ask or not. I was so freaking disappointed
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October 2023 by Uriah Farley
I absolutely hate this place and almost every shopping experience I have had here but unfortunately I haven’t found another place that provides quality bras for both my size and body and 34G’s. The damn bras last and are of amazing quality. My family and I have been coming for three generations and as time continues the overall atmosphere continues to fall behind all while increasing the hostilities and uncomfortable encounters. Tips to get your size and comfort despite the nasty attitudes and people employed there:- Be vocal of your discomfort of a bra even if they will try to convince you it is just how it “should” be fitting. A bra shouldn’t be constricting ones breathing. Nor bruising.- If one acts as if they do not want to touch you ask for the tape yourself and rather that they assist you instead. Their incompetence and bias towards you will display itself.- Bring a trusted friend and family member for a second opinion. Someone you know that understands your body type as well and will give you helpful feedback. Do not try to rely or reason with staff that were already brought up to avoid your type in the first place.- Lastly try to remember at the end of the day it is just a bra we are paying for and unfortunately we can not control this miserable shopping environment nor those working there.
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September 2023 by Jessica Dawson
Editing to say, the manager called me right after pulling out of parking lot and posting this. She had me come back and talk about what was wrong, then invited my mom to come back to be fitted with her only. She did and now has a bra that doesn't bruse her. She was apologetic for what happened.Don't go here. I went for my mother to exchange a bra she got 2 business days ago that was too small. You get fitted and they remove the tag off the expensive bra and send you on your way while still having it on. You let the people know that you usually need a 40 band they give you a 38 and tell you that you're wrong. 3 hours after wearing the bra on Saturday, back home, you are in pain from the band being too small. They are closed Sunday and Monday, you can't get in on Tuesday so go on Wednesday and get told you can't exchange it they aren't wrong in their sizing. Then in an accusatory tone ask why you didn't come yesterday. After you told them you had to work and couldn't get in until today. Then they ask why you didn't call them to ask what they will do for your sizing issue... who calls a store about that. Any normal person goes into the store. When you ask to speak to a manager they say they don't know when Catherine will work again and take your number. Then when you ask how they can promote a bra that leaves red irritation marks and causes pain, Ann says "That's normal. My bra does that." Im sorry but I own several bras that do not do that, that isnt normal or should be what a bra speciality store should promote to their customers. $70 for a too small bra and the worst customer service ever. Don't shop here. You can get the same bras online and exchange them when needed.
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September 2023 by Carol Strange
Awesome experienceThis is the best place to shop.. Very professional staff Jan was totally amazing, she was patient and extremely knowledgeable of what I needed. I went in feeling blah- once Jan assisted me with my issue I walked out like a new woman. Thank you so much!!
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September 2023 by Melissa Kosek
The staff at Bra Patch is so helpful. A staff member will measure the customer for an accurate fit. The store has a variety of colors, sizes, and styles. The customer also has the option of ordering if a selection is not available. The Bra Patch is an excellent tool.
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September 2023 by Anna Marshall
Best experience buying a bra by far! Especially as a plus size woman, the ladies were incredibly helpful in helping me find a piece that complements my body. I will be coming back here again!
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August 2023 by Andrea E.
My mother and I have visited The Bra Patch on multiple occasions in the past. We were always kindly greeted and asked if we needed any assistance. Regardless of what you may feel a customers mood is, it is your job as a representative of a business especially a small business to show respect and kindness to your customers. A woman standing near a rack of bras made no attempt to greet me whatsoever and I did my best to walk around to find something for my mom. Finally an older woman with gray hair came and asked if I needed help. I was thankful she had asked but was already thrown by the mood and shift in the how I had been treated. My mother decided to come in, and she was also ignored. The employees stared at her as if she had a cancerous growth on her face. My mother asked if they had a specific type of bra and she was treated as if the best advice were to just leave and ask no more questions. You do not know what your customers deal with or go through and so though needless to say at this point, we WILL not be coming here to shop ever again. Treat every human being with respect and dignity regardless of your personal feelings about them. We will go to the online stores with more options and less attitudes and judgement.
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July 2023 by Ginger Newbold
I wish I had gotten the name of the lady who helped me. She was excellent. She took one look at my figure and knew exactly what I needed! I was in and out in 20 minutes with two new bras! I don't think I will ever go to one of the department stores again for bras.
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June 2023 by Shama Turrentine
I heard about bra patch about a year ago & finally went today, let me tell you, Jan was the absolute best. She took time to make sure I was in the right bra. I’m excited about my new purchases, and am one happy customer. Ask for Jan at your visit. Everyone overall was very nice & welcoming! Thanks a million Jan ❤️
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June 2023 by Margaret Brantley
Jan was professional, quick and extremely knowledgeable. my mom and I came In here for the first time and she knew exactly what we needed. We left with multiple bras that fit perfectly and will absolutely be back!
