“Communication was good between staff and myself regarding my cars progress, but the pickup date was pushed back a few times.
The work was good and they repaired my car well, although they mistakenly cracked my windshield while putting it back on and it is advancing daily. The person handling my car, Sonny, said that he has ordered the new part and that we will set up a future date to replace it free of charge. While that is a little bit of a headache, I appreciate him taking time to make sure everything is right.”
“Danny at AutoRecon is the best!! I had 4 tires scratched beyond bad and 3 bent rims. Dont ask how that happened, I have no clue. Danny and his team did an amazing repair for a reasonable price.I could not be more happy. My 2019 Ford Fusion looks like a brand new car with the rims refinished, & painted glossy black.Thank You Danny and your team.Recommend 100% for sure !!”
“Such a wonderful 5 star experience all around with Matt Kohut and team. They took my car in the day I called to start the repair process and kept me up to date all along the way managing my expectations. The price was extremely reasonable and very happy overall with their customer service and work quality. Highly recommend! Patrick”
“absolutely amazing service. i was skeptical of only 5 star reviews, but decided to trust my gut and i am so glad i did! i got hit by a (severely) intoxicated driver back in november and we called and they got us in and fixed asap. they ran incredibly smooth with insurance and were so friendly. my car is 21 years old, and when we had it fixed at another place about a year ago, my car was gone for over a month despite the estimate stating a week. my car looked brand new, and they even vacuumed it out before giving it back to me! the communication and customer service at auto body xperts is incomparable.”
“On July 21, 2024 someone slammed into the back of my vehicle when my parents and I were at a stoplight. After filing a claim through their insurance company, I shopped around for an auto body repair shop. I checked some reviews online and Caliber Collision at 1319 Capital Blvd stood out.
From the moment I called and spoke to Tammy on the phone, I knew without a doubt that this was the right repair shop for me. Tammy was very professional and cordially answered all of my questions. Within 24 hours I received a return phone call from Caliber with the earliest available dates for the start of my repair.
On the day I took my vehicle into the shop, I was pleasantly greeted by Tammy who gave me a brief explanation of the process. Tammy also arranged for the rental car to be delivered to the shop. This was a huge convenience for me. I was very appreciative of this benefit.
I was then introduced to my Service Advisor, Chris. Chris greeted me with a smile. He has a good sense of humor and lightened the mood before we went to take a look at the damages to my vehicle.
Chris did a thorough visual inspection of the damages to my vehicle. He explained the next steps and gave me an idea of what to expect with regards to communication and the receipt of updates on my vehicle repair.
I spoke to Chris a couple times, and I received consistent updates via text messaging which was beneficial. It took one week and two days for my vehicle repair to be completed.
I picked up my vehicle today. My vehicle repair was done exceptionally well. My vehicle looked as if I was never in an accident. Chris was very patient as I checked some of the parameters and features of the vehicle to ensure everything was in good working order.
I am totally impressed by the customer service and workmanship at Caliber. I was treated with respect and as a valued customer by all staff that I encountered and was kept informed on the status of my repair. An added convenience was the ability to pick up and drop off the rental car at Caliber making it a true one stop shop.
I highly recommend this location for any auto body repair work on your vehicle. I had a wonderful and worthwhile experience. I will definitely return to this shop should I ever need auto body repair service again.
A special thank you to Tammy and Chris!”
“TechCraft did an exceptional job on my front end damage, they were very professional and did an amazing job and did it in a very timely manner! I highly recommend them to do any body work and paint that anyone needs!”
“Amazing place. Friendly and accommodating staff. Helpful and kind. They didn't even charge me!!I called last minute and made an appointment for the same day to have an estimate done because my car was keyed. I had already received another estimate from another body shop for $1600. Amy, at Piperformance, came out and looked at the damage. She thought it could be buffed out but also explained that if it couldn't be buffed out, all that would go into making the repair. A technician came out and was indeed able to buff it out. The expensive repair was not called for and they did not even charge me for what they did. I would recommend this shop to any and everyone!”
“If you need ANY type of auto body work done, this is the place to go, trust me. They have fair, honest, and transparent pricing. I was kept informed/updated throughout the entire process. The turnaround time was quick. And, most importantly, they did an amazing job! My car looks better than when I drove it off the dealership lot! I cannot recommend them enough!!”
“The team at Affordable Auto Works is first class. From estimate to pick-up they were easy to work with, upfront and honest, and delivered exceptional results as committed. I highly recommend Adnan and the team at Affordable.”
“Capital Collision was very easy to work with, and did an excellent job. They were able to see me promptly and give me a quote. Most other places I called couldn't even see me for a quote for weeks. They communicated well and everything was handled very professionally. I strongly recommend them.”
“Service here was simply amazing. The staff was very friendly and personable and did their best. They finished my car earlier than anticipated. And -- because my situation was abnormal (for reasons I won't get into here) -- they ended up absorbing some of the costs that they didn't have to. Won my trust, admiration, and respect. 5 stars, easy.”
“Beyond impressed by Caliber Collision! I’ve never had such a positive experience with an autobody repair shop as I did with them. I was continually updated on my vehicle’s progress via text message and my car looked brand new when I got it back (they even washed it and vacuumed it)! You’d never know there had been damage. They were so easy and pleasant to work with. Special shout-out to Bruce who was so kind, knowledgeable, and informative! Would recommend this shop to anyone in need of their services!”
“Great to work with, from estimate through the time of delivery. Took care of working with insurance company on all changes. In the end the car looked wonderful. Would definitely recommend them.”
“Staff was friendly and professional. Work was completed earlier than expected. Car repair looked great
They kept me updated daily on repair progress. I would highly recommend them”
“They did a fantastic job and did it much faster than I expected. Jamie is a pleasure to deal with - he explains things clearly and communicates throughout the process. Great work and great customer service!”
“CALIBRE COLLISION IS DEFINUTELY THE ABSOLUTE BEST IN THE BUSINESS!!! 7 STARS TO THEM IN EVERY WAY. TOTALLY PROFESSIONAL!!! DON'T SETTLE FOR A 2ND RATE "JOE BLOW."..GO TO THE BEST AND FORGET THE REST!! I AM A REAL CUSTOMER...CALIBRE COLLISION REPAIRED MY PORSCHE CAYENNE TO SHOWROOM CONDITION. I'M TOTALLY SATISFIED. ERIC AND MAYA AND JENNIFER WERE GREAT, A REAL ASSET TO YOUR COMPANY!!!! FRANK MEZIAS, Chairman W.E.D.O., AUGUST 2024.”
“Just had my front, right bumper repaired. They worked me in on short notice and did the repair while I waited. Great work and some of the nicest people you’d ever want to meet. I recommend them without reservation!!”
“I JUST WANT TO SAY THIS SHOP SAVED MY LIFE!! Nobody wanted to take my car insurance and I honestly thought I would never find a shop that could fix the damages to my car. I truly appreciated the outstanding customer service Brooke gave me from the very beginning all the way until I picked up my car. She kept me updated throughout the entire process which I thought was very helpful. I am a person that appreciates the little things because they can make a huge difference sometimes. When I picked my car up, she walked me to it and broke down everything that was done(even though she had been doing that throughout the time it was in the shop lol) and even answered any questions I had. Not to mention the fact that she went above and beyond and even vacuumed my car out for me. They are really really amazing. Affordable prices and quality work for sure! You won’t regret it! I highly recommend Ultimate Auto Body!”
“I recently had the pleasure of getting a repair job done at Collision Masters, and I must say that my experience with this remarkable company has left an indelible impression on me. From start to finish, they exemplified professionalism, efficiency, and superior craftsmanship, ensuring that my car was swiftly back to its pristine condition.I was initially referred to Collision Masters by Sir Walter Chevrolet, who spoke highly of their expertise and dedication to customer satisfaction. Meeting with Scott, the owner of Collision Masters, was an absolute pleasure. His friendly nature and eagerness to assist truly set the tone for a positive experience. Scott took the time to understand my requirements, patiently answering my questions and providing expert advice on the repairs needed for my broken rear bumper and wheel well.Upon arriving at Collision Masters, I was warmly greeted by Julie, their friendly receptionist. Her welcoming smile and positive attitude instantly put me at ease, making the process seamless from the very beginning. Julie efficiently handled all the necessary paperwork, ensuring that everything was in order and ready to proceed. Her exceptional customer service skills played an integral role in creating a truly delightful experience.Once my car was entrusted to the capable hands of Collision Masters, I was astounded by how quickly they worked to get it back to me. Within just two days, they completed the repairs and restored my car to its original glory. The turnaround time was truly impressive and I commend them for their timely delivery.The true testament to their extraordinary service is the exceptional level of craftsmanship displayed in their work. The repaired rear bumper and wheel well were flawless, exceeding my expectations. It was evident that Collision Masters takes immense pride in their craft, going above and beyond to deliver an outstanding result.Throughout the process, the team at Collision Masters, including Julie, the friendly receptionist, demonstrated their utmost professionalism and commitment to customer satisfaction. Their clear communication, transparent approach, and seamless coordination made me feel valued and taken care of as a customer. This level of service is increasingly rare in today's business landscape, making it all the more remarkable.In conclusion, I wholeheartedly recommend Collision Masters to anyone in need of automotive repair and restoration services. Scott, Julie, and the entire team possess the knowledge, skill, and dedication to deliver superior results, ensuring that your vehicle is back on the road in no time. Their friendly and efficient service, combined with their exceptional craftsmanship, truly sets them apart in the industry. Thank you, Collision Masters, for exceeding my expectations and providing an unparalleled experience!Sincerely,Mrs. Hands”
“I’ve been in the car business for the better part of a decade and worked with many body shops through my dealership and I have not seen anywhere that does as good of a job as AutoArts. Even being a car guy with an eagle eye for panel-gaps, metal flake and uneven textures in paint or finish quality, Mike and his team made it to where the car was indistinguishable from when it was brand-new off the dealership lot. Do yourself a favor, reach out to them. You will get the result you want”
“After having an unfortunate run-in with a very large deer, I had extensive damage to the passenger side of my car. I chose Auto Body 911 because it was suggested by AAA and I’m very happy with my choice. Rob was very up front about the process and explained everything in a way that any non-car person would understand. Not only was Rob friendly and approachable, he was very professional and always responded to communications promptly. The work done on my car was phenomenal and with the lifetime guarantee on the work, I know if I have any issues in the future, I can come right back!”
“If you would like fabulous customer service, communication, and an unbeatable price, do not hesitate to use this company! James was always fast to reply and was able to do my brakes quickly. The mechanic, Mack, was super friendly and knowledgeable as well. I am thrilled I found this company and you will be too!”
“We brought our Subaru Forrester here after an accident and couldn't recommend Kenny Hawkins enough. We worked with Corey and he was responsive, communicative, and extremely knowledgeable. The car had a couple more issues after the repair, we brought it back and once again received great service. Highly recommend!”
“Excellent customer service, and my car looks great after the repairs! The repairs cost less and took less time than anticipated.
I would definitely recommend RJ&G”
Open 24 hours
1200 Capital Blvd, Raleigh“HIGHLY RECOMMEND!!!!!Our alternator went out with no warning as we entered Raleigh. Not only did he answer his phone in the 2nd ring, he answered at 9:30pm , went across town to purchase an alternator and had us back on the road in 2 hours!!!Incredibly kind, communicative and was a testament to hardworking, good people in the world.Service: Electrical repair”
“amazing level of attention to detail to my car. can't relate to the bad reviews. excellent customer service and repair, would come here again if my car gets fooked again; however, hope it doesn't. would highly recommend - coats is the best in the area, period.”
“Easy-stress free Experince ! From day one I entered to get an estimate and share the damage with them about my car. I called many of the other stores in the area, and the store was the only one able to receive my car in a weeks notice. They were a courteous and very friendly receptionist shared good story with me & offered me a drink and a pick up to call enterprise to pick up my rental car on the day of the drop off. Everything is really good about this place, everything done very well; from their service to their professionally done work. The only feedback I have and could be based on them being busy so I'll give them the benefit of doubt, they don't communicate updates unless you called them orders orders near completion there were a few things and changes in the initial estimate which was double the estimate I wasn't aware until the day of the pick up. I also asked for a part from my car to be fixed that wasn't part of the damage and it was just something cosmetic from the past and they said they would fix it but then they weren't able to and they said they thought I didn't approve. But it in general it is important to highlight that their communication is very well and Taylor was amazing at responding either through text or through phone communication on any issue or any concern and welcome to come back for any issue and coming back and I was traveling so from my friend picked up my car. They were very few interior pieces that were not put back that it took on another quick visit to put back in place and a few scratches by the door that I'm very confident that were in there but they're very flexible I believe so. P.S I will add photos soon”
“Caliber Collision has been great. It was a pleasant experience after having a not so pleasant collision. Danielle has kept me up to date on the status of my car. I would highly recommend Caliber Collision!”
“Just so you all know the review below from Gunny highway is really the brother of the owner, me I am his father in law and have known the owner Rob for a few years, he has more integrity and morals than his spoiled entitled brother that has no respect for his mother and fathers wishes, that is the whole reason he wrote a bad review, pretty childish but don't forget Greg Karma happens so remember you may need him to change that flat tire you talked about and he actually knows how to do that even if his hands get dirty unlike some people.”
“Wonderful personable service. John replaced a side mirror on my Honda civic, and refused to charge me. This the 2nd time I use his services, and always beyond reproach.Service: Body & Trim”