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September 2023 by Paul P.
Their tire center sucks but from discount tire , I bought 4 new tires 1 week and that after noon the tire sensor stopped working, not their fault , called them made appointment to replace the 8 year old sensors only 1 was bad but time would tell because of age replace all told an hour at most well from 3 pm with a 3:30 appointment at 6 pm still here waiting they decided to rotate some one else's tires and finish in stall on 1 in bay . Don't buy from them go to discount you will be in and out with all work on cars, I would give 0 stars but it's not available .
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June 2023 by Cecilia M.
I started using their delivery service. I missed items in several occasions, the one time I had time to check and called
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May 2023 by Tenekia P.
The Management team and team members are always extremely accommodating. When inquired about services offered, the response was immediate and very accommodating. BJ's Club take care of their customers and the community. They go above and beyond for their customers! The staff is always professional, kind, and outgoing. Many thanks to the entire team for always going above and beyond! Special thank you to Andrea.Highly recommend.
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April 2023 by Sabrina B.
My husband and I were grocery shopping and approached check out but we only saw self check out as an option. As we were passing by a closed check out lane, a Bjs staff member opened her lane to us without hesitation and with a very friendly attitude. She even scanned our groceries inside our cart so we didn't have to put them on the belt line to be scanned. When we were finished and about to pay we had some coupons we wanted to use and one of them didn't work for the item we were purchasing. Latwanna our cashier without hesitation honored our coupon. Every time my husband and I go shopping we are never usually greeted or taken care of like that. Latwanna gave the best customer service to my family and I hope she gets recognized for the work she does. Thank you Latwanna!
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February 2023 by Marissa M.
I've been a BJ's member for the past 4 years. I don't frequent the store enough, mainly for paper products, household, cosmetic needs. Unless I have a large amount of digital coupons, I stay away. Wholesale is convenient for large families, large parties and for those who resell the items purchased. I find the prices very high for groceries and the quality of the produce terrible. BJ's also sells a lot of both toxic and highly processed food. On to the positive, parking is easy, stock is plentiful, staff is kind and self checkout saves me time.
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February 2023 by Rose H.
I have had my membership for about a year, the staff is always super nice and helpful when I need it! It's a huge store with amazing options! I love that even they are busy it doesn't feel overly crowded compared to a regular grocery store!
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December 2022 by Bruce Gibson
Pumps out of order many days. Price is not competitive, especially considering the BJs 8 miles away is always 10c cheaper than this location.
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September 2022 by Charle L.
I usually buy my gas at the Triangle Towne, Capital Blvd location with my BJs card but was in Brier Creek area today so stopped there to fill up. It was $0.20 per gallon more expensive than Triangle Towne, Capital Blvd location. I called to check!!! Won't do that again any time soon. Was also told I could download BJs app on phone, change location and check gas prices that way in the future. Will definitely be doing that.I also recommend getting a BJs Rewards card saving $0.10 per gallon every fill up when you use your BJs card. Definitely worth it to me!
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May 2022 by Kathleen Guthrie
Lots of pumps, good price, easy to get into and out of
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February 2022 by Terri Cano
Nicest gentleman I’ve ever met that runs the gas pump area. So nice!!!
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February 2022 by Nikia W.
I really love this BJs location. It's easy to get in (no one checking your membership card, just present it when it's time to checkout), which prevents a bottleneck at the front door. I love how easy it is to find what I need, and I frequently use the curbside pick-up option when I can't make it inside the store. Highly recommend downloading the app for an easy experience.
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December 2021 by T D.
Customer service was nice. Inventory and in store available coupons on various items were a pleasant surprise. Received membership as a Groupon gift.
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December 2021 by Frank Cregan
Gas prices are cheaper at Harris Teeter!!!!
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August 2021 by Trisha L.
Hmmmm I wrote a review for this location and I now see that it is gone, so I'm writing another review. I've been a member of BJs since 2015 and this is my home location. This store has gone downhill significantly! There is typically only one cashier on a register and that one cashier is incredibly rude! It's always the same older woman and she shouts "you ain't gonna put nothing on that belt" meaning that she does not want shoppers to place their items on the conveyor belt. I always place my items on the belt because in the past when I haven't I have been double charged for items. Several times I have witnessed a female manager of the store yelling staff. Once I heard her speaking to a Spanish speaking employee in a degrading way. Many of the coolers leak water on the floor creating a falls risk and a potential health hazard. I am saddened that this store has fallen into the hands of horrible staff who do not care about customers. I took a survey in an effort to get in touch with someone about my concerns. A question on the survey asked when I would like to be called, I indicated that I could be reached any evening. Someone called me from the store the next MORNING. Of course I was unable to answer my phone. When I called back that evening I was not able to speak to anyone. I will never go back.
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May 2021 by Gabriel M.
This review is directed solely towards the tire center. On Friday I landed at RDU around 1:00 PM to find I had a flat on my SUV. I replaced it with the spare and headed to BJ's Tire Center. I called to see if they were busy and the guy who answered asked me to hold on a minute. Thirteen minutes later I arrived and was still on hold. The guy was filling propane tanks. I will give him credit for the fact that he was working alone, but he could have told me not to come as opposed to leaving me on hold for the duration. When he came back to the office I asked if he could patch a tire. He responded that he had an appointment coming at any time. So this guy basically wasted my time. He had no intent on doing the job. There wasn't a soul in the office except for me and there were no vehicles in any bay, it was completely empty. He simply didn't want to do the job so he turned me away. I called Discount Tire and they told me to swing by since they were slow and as soon as I got there, they pulled me into a bay and they repaired my tire for free. They earned a new customer! I've been a longtime BJ's Customer and like their products, but the Tire Center won't be a place I shop at any time soon!