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January 2024 by Sean Fowler
Showed up at the branch at 4:45 to set up a checking account. They told me that they couldn’t help me until the next day, even though there were multiple relationship bankers doing nothing. I asked why. They said it took an hour and that they closed at 5:00. I have multiple business accounts with Truist and none of them took more than :30 to set up. If you want to be walking out the door at 5:00, your business hours should be 9:00-4:30. Horrible customer service. Will be opening up my account elsewhere.
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September 2023 by Amy
I've been pretty happy with this bank. Their website is good. The staff is pretty helpful. The reason for 3 stars instead of 5 is that they don't offer a notary. All the other banks do. They claim it's for liability reasons. That's not true, because if it were, no one would notarize. Also, all the other banks notarize so they're not concerned with liability. It just sounds like an excuse to me because it's cheaper and easier for them.Also, if they continue to not answer their phone, I'll drop it down to two stars.
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June 2023 by Keisha McNeil _ Staff - FoxRdES
The manager was very helpful and solve my issues quickly. Great customer service and support!!
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June 2023 by Madelene Salazar
The staff at the branch are always friendly and are very knowledgeable about their products and services. I love coming to this branch for anything I need.
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June 2023 by Denisse Leyba
Great place for banking and the manager really cares for you and your financial health!
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June 2023 by Leydis Sabala
The employees are a great customer service and help me with all I need it.
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June 2023 by Jasmine Maxwell
Good customer service. Management is wonderful. Would recommend.
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June 2023 by Lina Zabala
Very professional and good customer service. Very pleased with the service! ❤️
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June 2023 by Rosa Blanco Rosa Blanco
very good service very friendly staff
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June 2023 by Isabella Tran
amazing service and wonderful staff members
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February 2023 by Jessica Phillips
How does a company not have a public bathroom…. You lost my business since my kids can’t have a pit stop when we run in
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August 2022 by KIMBERLY COBB
HELP!Basic training needed and a little kindness wouldn’t hurt.Lanie shouldn’t be working with the public. She was rude and would listen doesn’t know what a bank sweep account is or how it works. New branch with poor service.
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October 2021 by Marek K (Elementsofwire)
Very pleased with the customer service provided. We've applied for a HELOC and closed on it in very short time. Felix was very knowledgeable and went over everysingle detail with us. Very convenient location.
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December 2020 by Marek K
Very pleased with the customer service provided. We've applied for a HELOC and closed on it in very short time. Felix was very knowledgeable and went over everysingle detail with us. Very convenient location.
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July 2020 by tommy roberts
I stopped by to get a bill of sale notarized and Robert Phillips went over beyond to help me out. Needless say I wasn’t prepared with the correct wording on the bill of sale and he did his job and mine. He couldn’t have been any nicer and more personable. Thanks again Robert !
