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March 2024 by Arnetta hicklin
I made a few trips! But it was worth every trip . They went above and beyond customer service . Wade and Oscar . Amazing. Then Bryant angel pop in and sealed the above and beyond .
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February 2024 by Ren Hill
Thank you Haley & Riley! They have OUTSTANDING CUSTOMER SERVICE! They had to help us at this location bc the worker Trevor at the Knightdale location was rude, argumentative and refused to simply do his job. We bought 2 commercial batteries under warranty under our business account. Took the batteries to be tested and charged in Knightdale yesterday. He was rude on entry n then upon call back this morning he proceeded to lie , talk over and ultimately say come get your batteries, oh well, I will still be contacting Mr Spence Tom about him however- we picked the batteries up, came to Atlantic ave location where Haley tested them and saw they were bad. We left with new batteries from the warranty in 30 mins! Trevor completely lied about the voltage, the charge time and the batteries not being bad. If it wasn’t for Haley , Riley and this location- y’all would loose abundance of business especially business owners. Give Haley a raise- get rid of Trevor he’s ruining your location on the dirt! Customer service has always been key!
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February 2024 by Ryan Enggas
We have used Batteries Plus for over a decade for all our battery, bulb and phone repair needs. Couldn't be happier with the service and selection!
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February 2024 by Eric McKinney
They change/install all types of batteries along with having a variety of other items that I seem to eventually need.
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January 2024 by Shaa
They were so sweet and helped me clean out my charging port which i needed so bad, super fast service
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December 2023 by Martha C
The employees are incredibly nice and polite. Ordered my car battery online and it was ready in about 24hrs. Installation took about 15min. Highly recommended!!
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December 2023 by John Honeycutt
Ordered on-line for store pickup. At the store, the manager cheerfully bent over backward to straighten out a problem with the way I had applied a discount code that wasn’t applied correctly. My discount was applied at the store. The manager also answered all my questions. A very satisfying experience.
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December 2023 by Judith Fenoglio
Very personable, very patient - I am a VERY satisfied customer.
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December 2023 by TR Shute
Old iphone wasn't charging. Manager first cleaned out the charge connection for no charge. When that didn't help, he then replaced the battery (some places no longer stock batteries for older phones) for reasonable price and the issue was fixed. Totally satisfactory service.
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December 2023 by robin flow
This was the best experience I had all day. Thanks to the amazing manager, I left with a $700 saving for a car key. I am grateful to you all for the professionalism shown today. I will be back.
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December 2023 by •Strxnge Bear•
Dean is awesome. If he was not working for you I will hire him.
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September 2023 by Andrew Snee
My car's battery was not holding a charge. My husband was out of town and it was Friday before Labor Day. I really needed a new battery and the Atlantic Ave Batteries Plus came to my rescue. Even though the website didn't seem to show availability of a battery for my car, I called the store and was assured they had what I needed and could install a new one anytime that day. The transaction took no time at all and everyone was very helpful. I very strongly recommend this store!!
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September 2023 by Jim Ankeny
Would not stand behind a bad production run or product. We are a long-term commercial client that was a loyal customer.
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August 2023 by Anthony Hayes
The best customer service I have experienced in recent months. Riley was professional, courteous and friendly. I highly recommend the Atlantic Avenue location.
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May 2023 by M J
DON'T BUY GOLF CART BATTERIES FROM HERE. Purchased 6 new Duracell 8V batteries last October. They started failing after 17 months. I water them religiously and have a watering system on these batteries. I also keep them plugged into an Eric Club Car smart charger. There is no reason these batteries should be failing. These folks had the gall to quote me on another $1,000 set of replacements. I'm extremely disappointed that they were unwilling to make this right. Now begins my online campaign on every golf cart forum in the US to defer potential customers from ever doing business with these folks.
