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November 2023 by Shirley Harrell
Been waiting for delivery since yesterday. Waiting all day yesterday and also for today. Was told I was going to be expecting a phone call and I'm still waiting. I just purchased an item over 800 and so ready to not even deal with these people's
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November 2023 by Andrea Cardella
Brittany was kind, professional, and patient. She helped us find what was right for us within our budget. We'll be back because of her!
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October 2023 by Jackie Carpenter
I had initially rated them with 5 stars, but after leaving the store (Raleigh store with Brittany and Aaliyah, the manager) my experience was HORRIBLE! The very next day things changed drastically…communication was below poor, and they were VERY DECEPTIVE and very big liars!!! I will not step foot in this store ever again! I would not recommend this place to a dog!! I will take my money to Ashley Furniture which is where I should have gone in the first place!! #dobetter #communicationispoor #youknowwhatyoudid
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October 2023 by Tiara Foster
We loved working with Brittany. She was patient, knowledgeable and helped us with every step along the way.
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September 2023 by Vivian M.
I will never buy from this company again..the finance charges and fees is crazy. Furniture is ok but it seems the more u pay the more you owe. I shall have struck with Conns, man they have 12 months no interest that's what I like paid off my stuff really quick. In need of bedroom suite but heading to Conns ro purchase with monthly payments much lower..you guys are a ripe off for real real
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August 2023 by Yagnadeepak B.
Bad employee service outdated business practices bad communication.Managers seems to be traveling so good luck for any response
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July 2023 by Renee Brammer
Alliyah Rowe was courteous, answered all of our questions, and did her best to meet our needs. The encounter was quick. Would definitely purchase from this branch again.
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July 2023 by Michelle Mendez (ValuedHR)
The store manager was very kind and helpful! The showroom was very well put together. I will be back for sure.
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June 2023 by Terrica Bellamy
I didn't get a good expiernece this time around. I been a Badcock customer for over 6 years. The first thing that happened was my order was completely ordered wrong after I ordered online and also went in the store for them to confirm the order. The first delivery they did not have my whole order. The driver called the manager and she told him to move on as if my order was not important. The second delivery I did not get the right date/time. Nor did I get a confirmation call of the day they would reschedule it too. I was told I would get a discount for the confusion but after researching a discount was not added. I almost canceled the order but needed the beds.
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June 2023 by Steven Williams
I would never buy here again, A few month ago, there was a dinning room table discontinue, Several attempts to buy this.I would told they had to see who inquired first, Several weeks later still there.I found one at another store with no hesitation.
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April 2023 by Pamela Haley
Alliyah Rowe is awesome!! She help me deciding on furniture for my new home she was patient, knowledgeable of the store she also has an awesome personality!!!! I will recommend anyone looking for furniture or want to upgrade their furniture to go see Aliyah
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April 2023 by Walt Parks
Lasanya was great help always love to come to Badcock especially with the manager Aaliyah gives me a hard time but I still love her always come back home to the Badcock
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February 2023 by Gayle Payne
Customer service was excellent. The salesperson was misinformed about the product that was delivered. But, the problem was taken care of immediately with great attitudes and handled very professionally. We will go back to badcock in the future.
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December 2022 by Gwenette Dixon
Aaliyah (manager) was very knowledgeable and provided excellent customer service.
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December 2022 by Amy R.
This is my second time purchasing from Badcock, and the review and price are unbeatable! the service from Alliyah and her team was phenomenal. I am first going to walk into the store before I waste my time searching for hours online!
