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November 2023 by Santhosh Thiruchendru
I've visited Autobell car wash twice now, and I have mixed feelings about the automated wash. It seems a bit short, and I'm not entirely sure about its effectiveness. However, the highlight for me is the excellent hand drying service for both the interior and exterior. The staff really takes their time to ensure a great result, and I'm quite pleased with that aspect. I highly recommend this place, but be sure to have some cash on hand to tip the hardworking staff.Services: Vacuuming
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November 2023 by Schaefer ONeill
Prior visits were outstandingNOT last Saturday ...Car has mud on it, I pointed it out before the wash, after wash pass, still had mud clumps on car, when I pointed out, they "rubbed it off" poorly.Interior glass done with dirty rag, way worse than before they started.The saddest was the door trim that was ripped off the car, and the guy telling me where some junk yards were at so I could find a replacement part.2021 Honda Passport.Guess I need a new place to go besides AB @ Brier Creek
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November 2023 by Allen Sanderlin
This is my go to car wash and I’d highly recommend getting a subscription. If you’re expecting perfection then go to an actual detailer and expect to pay $150+. If your car needs extra attention they are happy to help but be sure to tip them. Maintaining a clean car is easier than waiting to clean a mess in one go. Not a bad deal for about $10 a week!
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September 2023 by Rohit Subramanian
Inside hadn’t been cleaned in months. Came to autobell and Tyler and Ethan did a great job. They were very thorough and extremely helpful when I asked them questions.
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September 2023 by Karen F.
I took my car to Autobell after a major storm. It was extremely muddy so I got the rain repel special (hoping it works on the mud next time)! Tyler and the crew working with him did an excellent job of getting all the mud off. Even from the joints of the doors and trunk! Excellent job and will use them again!
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September 2023 by Diana C.
They do a great job!! I'm very picky about the inside of my car being cleaned properly!! I like my mats sprayed and wiped down and i always mention it. A young man named Tyler Always works hard, pays attention to detail, and goes the extra mile to make sure that my car is cleaned to my satisfaction!! And it always is. The cup holders are wiped out, windows aren't streaked and whatever i ask for is always done to perfection!! Its worth the money spent knowing my car is cleaned nicely inside and out!! Auto bell is my go to car wash!!
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September 2023 by Robert Skipper
They didn't clean the rims off. Dirt still remained. Tire shine was not evenly placed on the tires. The one on NC 55 does a lot better job of cleaning the entire vehicle. Today, that wasn't the case. Not going there in the future.
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August 2023 by Alyssa Ploeger
I just came from this car wash not even an hour ago and I am having to vacuum, dust and windex my car after getting home. I paid for a full service, inside and outside detail, almost $60.The entire back of my car was not vacuumed or wiped out. Dog hair left in back of car and front. The console was shottily wiped down.I am almost 7 months pregnant with twins and had to get down on my knees, which is not an easy feat for me now, to reattach the cover to my fuse box which they knocked off and didn’t bother to put back.Incredibly upset with this service. Incredibly upset with this service. If I could give zero stars, I would.Services: Auto detailing
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August 2023 by Richard Ashley
Autobell does a good job. Their staff is trained well, and they act with a sense of urgency. My vehicles are always thoroughly cleaned the first time, and I don't have to ask them to go back over something. The price is reasonable for what you get. The one area for improvement I've observed is the need to change their process for cleaning the inside of the windshield. Several times, including this time, the window was left streaky. I had to go back and wipe it off with a dry cloth, otherwise it can really pick up a glare in the early morning sun.
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August 2023 by Michael Morin
Spent $40 for "the top of the line" interior/exterior cleaning, plus $10 tip, only to come home and spend an hour cleaning all the places they missed. For $50 I wasn't expecting showroom condition, but it would have been nice if it was at least clean. Lots of dirt around the door handles, windows streaked, wheels extremely dirty, door jambs etc... I will say the interior looked pretty decent, but I could have gotten the same exterior results from the $10 car wash up the road, today however, I was in a time crunch and after working an 80 hour week I didn't really feel like doing it myself. Staff was friendly enough though. Still not 100% if I'll be going back again.Services: Polishing
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July 2023 by ShaRon King
Quick and nice service. I don't do well with being in the car driving through the wash, so the serviceman was happy to do it for me! Thanks so much. Had a couple of spots on my seats from where they sat the bottles of cleaner and when brought to their attention they quickly took care of it! Very friendly staff!
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July 2023 by Raama Dev
Tired of cleaning After the Car Wash attendants cleaned my car. Still lots to vacuum, wipe out etc. Every time the attendants have to be reminded that the cars have trunk that also needs vacuuming.Last time the guy took my car key and put it in his pocket (?) and forgot to put it back.The funniest part is they “don’t like when customers clean their cars - it’s against their rules”. Effectively, there’s no way to get your car clean there, one way or another.
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July 2023 by Stmpy T.
Scratched paint on trunk of my car during wash. Left bird crap on tail lights and bumper. Got the manager special, not very special for $50.40 with tax and a tip on top. Lousy job vacuuming and wiping down inside. Redid the interior myself there as they felt it was good enough and handed me the key. After I was about done doing it myself, the manager wanted to help me out. Not worth the coin.Update after review to car wash: No thanks on helping you understand more, review pretty direct. Did a poor job. What other feedback could be more clear? Scratch on paint, dirty car, had to redo it with your equipment with your guys watching me. Still confused?
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July 2023 by Jake H.
I never leave reviews but I used to work at this location so I felt compelled. If I were a manager or general manager, I'd read this review. When I worked there, we hustled and ran around the lot, always asked customers if everything looked alright before they left, and there was always a manager out there busting ass with us. They made you work really hard or they would not schedule you so we provided a great service at that time I feel like. It was hard work but rewarding. Now, they walk around the lot and take their time, I've never been asked how the Wash looks before I leave, they always forget to clean your rims, and it seems like these dudes just straight up do not know the wipe down procedure. I've also barely ever seen manager so these kids are just dilly dallying around the lot and it's frustrating to see. They do provide a great Wash overall, but the service is just borderline awful and management needs to step in and sharpen this place up.
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July 2023 by Tisha Wms
I been a long-time customer here but today that will change. I was over charged for a car wash that I did not ask for. The one I ask for was to be clean from the inside and out without Armour All. That price is a full wash for $21.99 not the one the guy decided to give me for $32.16. Then I go back to let the evening guys know that I been over charge and giving the wrong car wash. They tried to make it as it was just a miscommunication between me and the worker. I should have been giving my $10.00 back because I specifically ask for what I asked for and received something different. Also, the guys seems as if they didn't care when I came back with my receipt to prove my car wash. I will never be back here again.
