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November 2024 by Marquelle Bowden
Amazing Experience! This was my first time buying furniture and from the time my boyfriend and I walked in Chole was eager to help us. We were purchasing a mattress for our new apartment. Demi was also a big help in finalizing the purchase. Her personality was warm and friendly and it made me want to come back and shop for more furniture! Demi was able to get us a fresh mattress from the box instead of the display which really made me happy and valued. The mattress was so comfortable and it help us have a great night sleep. Thank you to the team there. We will definitely shop there again!
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November 2024 by Reese Reese
The experience here was great. Great service, great furniture and great prices. Joseph was especially helpful. Thank you so much for helping me furnish the living area in my new place. ??
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November 2024 by Christina Thompson
Robert was amazing and very patient. Thank you for working with us and finding the best deal.
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November 2024 by Anthony Winston
Jon was excellent he was very professional I recommend him to be a top salesman his character was unbelievable great guy this guy is the best.
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November 2024 by Stephanie Sheehan
This was a great experience. Dakari was our salesperson and he was very helpful and knowledgeable. He took extra time to help us make sure the furniture was a good fit and even moved tables around so we could find the best match to the sofa. I would definitely shop there again.
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November 2024 by Ife Turner
The staff is superb!! Slightly inattentive initially, but once you engage them, they were extremely helpful. BUT Ashley... those prices were crazy for this to be an outlet location AND it was their Black Friday prices. I selected a chair ($999) and sofa ($599). The total came to $2100 BEFORE he added the protection plan. Needless to say, the math didn't math, and I left.
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November 2024 by Carolyn Crews
Chloe was very professional from the minute I walked through the door of Ashley's Outlet. I explained to her exactly what I was looking for and she showed me lots of options.I am very happy about the sleeper sofa I bought. However, I was very disappointed that it wasn't in either of their warehouses. Chole assured me that she would do everything in her power to get my new sleeper sofa to me as quick as possible.
This is a follow-up on the sleeper sofa that I purchased September, Labor Day 2024waI was told that my sofa wasn't in their warehouse and they wasn't sure if I would receive it within a 2-3 week period. I have family coming for Thanksgiving and needed a sleeper sofa. We are a few weeks from Thanksgiving and I received a call that my sofa was no longer being built.
I was told to come in and someone would be available to give me a refund. Unfortunately, when I drove there yesterday no one was qualified to refund me for the sofa. On top of that I was interrogated by Joe when I explained to him that the sofa I paid for was no longer being built. The nice lady that Chole that helped me with the sofa and who 's name is on my contract was there and he still refused to listen. When I asked him to give me back my contract he threw it on the counter and walked off. He was rude, arrogant and extremely cocky. He sound like he was sick because he was very hoarse. But, he should have stayed home with his nasty altitude. Needless to say I didn't receive my refund and I have to wait until Demi come back to work so that she can process my refund. Very disappointed!
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November 2024 by JS
Our Salesman Robert was wonderful throughout the entire process. Robert was helpful and not pushy and we recommend him 100%. He is an asset to your store. Thank you Ashley Outlet for the great service. We also Love our new sofa!
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November 2024 by Wendy Sanhai
Came into this store to purchase a dining table. Demi, the General Manager, was so kind and helpful that I ended up with 8 pieces of wall art, and all the i formation I need to purchase a complete bedroom set and the dining table with chairs. Demi was awesome and extremely professional! I highly recommend this store and definitely ask for Demi!!
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November 2024 by Kelly Evans
Jon was very helpful and allowed us to measure, move furniture around, and go back in forth until we found what we wanted. In and out in 23 min
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November 2024 by Butch Dyer
Jon was incredibly helpful and efficient!! We will be back!!
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November 2024 by Zachary Dilday
Robert was the right balance of helpful while also leaving us be to make decisions on our own. He made not very comfortable and also got us the best pricing by far.
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November 2024 by Breanna M
We had a great experience buying our new couch, largely thanks to Robert. He was incredibly helpful and answered all of our questions without ever being pushy like other salespeople can be. Robert made the whole process easy and enjoyable, and now we’re excited for our couch to arrive!
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November 2024 by Maria Flores
Joseph was very helpful, got me a good deal!!
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October 2024 by Emily Arters
Laura was amazing. Fun, patient, informative, answered all our obnoxious questions, and handled a crazy situation with a drugged out customer. We walked away buying a beautiful comfy couch and will definitely come back to her for the leather recliner when funds allow. Great experience.
