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June 2023 by Emily M.
I have used this facility for storage for several years and have had at least 10 units. I am very picky and the professionalism of the staff and cleanliness of the facility have always met or exceeded my expectations. Rupard and Andrea are both a delight to work with and did everything they could to meet my needs. Your possessions will be safe and secure while you get excellent service at the same time. I highly recommend this facility.
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March 2023 by Ernest Campbell
Great Storage facility, clean and well lighted and secure.
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December 2022 by Lisa C.
Looking for self storage and comparing websites. Most other websites provide pricing, this one does not. So I called and got a young sounding human who would not respond when I asked about website pricing, only saying she's not familiar with the company's website. She quoted a higher price for same size as a competitor within 1 block. When I let her know this, she said, "oh, I'm not in the habit of calling around to our competitors." Ok then. Going to your competition then. Do a better job at training your phone personnel: first contact with your *potential* customers.
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October 2022 by Tony Montana
Great place nice and clean
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September 2022 by John Riselvato
For over 5 years I had a unit here. Although they seemed to increase the price every 6 months I appreciated the consistency in quality of the unit. It's extremely clean and safe. I've never had any problems and when I cancelled my unit, after buying a home, they were quick and thankful for my years with them.
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September 2022 by Raleigh Tees
Very professional and courteous when I when in to get a storage unit. The rates were good and everything was explained to my satisfaction.
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September 2022 by Ms. Anna
I spoke with Mrs. Deborah on the phone about renting a storage unit and she asked me what would I be keeping in the storage unit. I kindly told her that I would be storaging household furniture. She actually asked me very rudely what exactly would be stored in the unit, bedroom furniture, living room furniture or washer and dryer? I informed her that it would be a little of both since I am in the process of moving and having a mobile home built. She said no we don't have any units available with an unbelievable attitude! How does she keep her job with this type of disrespect to customers? And this over the phone. What if I was a mystery shopper? I hope someone does something about her attitude, lack of customer service and her unprofessionalism. This is unbelievable! And it clearly states online that they have units available. I simply called to find out the price of the unit.
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July 2022 by Joseph Smith
General manager of the location is very rude and disrespectful. Have had many issues with this gentleman even though I've been a loyal client for nearly 4yrs. Miss Angela who was the GM before him knew how to handle customers. Now that he has taken over he is running it into the ground by running loyal clients off.
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May 2022 by Carm Mc (Cam)
Update 1/28/22In again today and same sweet person when I 1st came months ago.Ms Deborah was absolutely amazing. Very professional and super friendly. I felt like I've known her for years. I was suppose to be going to a facility near there, never made it. As I was leaving another customer came in to surprise her with cookies from Crumbl just to tell her thank you for her service. I would give her 6 stars if possible.
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April 2022 by Britt H
If you're looking for a storage space I encourageyou to go speak with Ms. Deborah. Everytime I visit the office she answers all my questions, is kind and takes care of my requests. The facility is always clean. The gate is always working. No complaints at all.
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February 2022 by Anne Cox
I spoke with Mrs. Deborah on the phone about renting a storage unit and she asked me what would I be keeping in the storage unit. I kindly told her that I would be storaging household furniture. She actually asked me very rudely what exactly would be stored in the unit, bedroom furniture, living room furniture or washer and dryer? I informed her that it would be a little of both since I am in the process of moving and having a mobile home built. She said no we don't have any units available with an unbelievable attitude! How does she keep her job with this type of disrespect to customers? And this over the phone. What if I was a mystery shopper? I hope someone does something about her attitude, lack of customer service and her unprofessionalism. This is unbelievable! And it clearly states online that they have units available. I simply called to find out the price of the unit.
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February 2022 by Reggie Brown
Ms Deborah is the greatest she has helped an worked with me so many times she is a blessing to the company and Great asset , Mr Rupert is cool to
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September 2021 by Carol Mckenith
Ms Deborah was absolutely amazing. Very professional and super friendly. I felt like I've known her for years. I was suppose to be going to a facility near there, never made it. As I was leaving another customer came in to surprise her with cookies from Crumbl just to tell her thank you for her service. I would give her 6 stars if possible.
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August 2021 by Amber Bowen
The staff is very accommodating! The facility is clean and safe.
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July 2021 by Dee Simmons
I rented a storage today from Ample Storage and meet the friendliest, kindness, awesome lady name Deborah!! She was very helpful, pleasant with amazing customer service, you can tell she loves her job and people, it shows!!Thank you Deborah for making it a great experience.A Happy Customer,Darleen Simmons
