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September 2024 by James Hong
Great well maintained bowling alley. Went to my first tournament there. Great staff, clean restrooms. Great experience.
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September 2024 by Mark Mathis
ORBIT Raleigh Bowling Tournament hosted a multiday event at Bowlero Raleigh over the Labor Day weekend. The board and I cannot thank their management and entire team for the great work they did in supporting and serving our 152 bowlers and their guests.
Greg, Joe, Jaime, Sidney, and the rest of the team went out of their way to accommodate our large group and helped us provide a positive, energetic, and entertaining experience for our fundraiser. Whether helping with audio visual needs, assisting with placement of our many registration tables, keeping us fed and hydrated, or providing timely scoring, we felt we were in good hands.
We’re very much looking forward to hosting an even better tournament at Bowlero Raleigh in 2025.
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September 2024 by Alexander Mebarak
Excellent service, Derek is very kind and efficient, he gives very clear information, thank you for your attention
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September 2024 by Joseph Miller
Took great care of our bowling tournament!
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September 2024 by Kim Dancer
Our experience at our recent bowling tournament held at Bolero was marred by several operational inefficiencies, particularly in the area of food and beverage services. The tournament, which hosted approximately 160 bowlers, was inadequately staffed, with only two snack bar attendants and one bartender available to cater to the needs of the participants. This resulted in excessively long waiting times for food orders, with some bowlers waiting up to 50 minutes to receive their meals.
Furthermore, the management seemed apathetic towards the situation and made no discernible efforts to rectify the problems or expedite the food service. The staff at the snack bar exhibited unprofessional behavior, displaying rudeness and disorganization. It appeared that there was a lack of clear direction and coordination from the management to address these issues effectively.
In order to ensure a more satisfactory experience for future events, it is imperative that Bolero takes immediate steps to improve its operational efficiency and customer service. This may involve increasing the number of staff members allocated to food and beverage services, enhancing staff training to ensure courteous and efficient service, and implementing effective management strategies to prevent such problems from recurring.
To be candid, this experience was unacceptable and not enjoyable, and we will not be frequenting any Bolero bowling establishments in the future.
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August 2024 by Jessica McAfee
Surprisingly lit. Full of people having a good time, an excessive amount of screens and decently priced beers.
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August 2024 by O Cox-M
Great family oriented bowling lanes! The staff here are very attentive, friendly, & helpful. We had a great party
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August 2024 by Nick Morrow
Love Bowlero!! Wish they would change up the music every once in a while but no other complaints
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August 2024 by Allan Bernard
Very clean bowling alley! Really nice place!
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August 2024 by Sherry McCoy
Great customer service
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August 2024 by Ethan O'Brien
Service is tough, no one comes by to get food or drinks. The “After Party” time is not really anything special besides the discount. We can only hope they change management or something to get more people in. Additionally pins are not counted correctly. Messed up when there’s money on the line. For a renovated place it’s a waste with the issues.
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August 2024 by Augustino Cardelli
This was such a fun time. $17 after 8pm for unlimited bowling. Totally worth it. We had a BLAST...
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August 2024 by Krista Copeland
We had a nice time here. It's a bit outdated, but the price is right for unlimited bowling! Once it hit 9 pm they dimmed the lights (that was cool) but then turned the TVs on behind the lanes. There were multiple people from multiple different parties that found that very distracting.
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August 2024 by doug versteegh
Extremely Brash and Bold experience... dazzling to the eye when you walk in! Staff is more than accommodating and quite friendly, facility is great for Business Functions/Team Building as well as Family Bowling... overall, a well-deserved 5 stars!
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August 2024 by Andrei Smith
It seems like multi lanes are always broken, but other than that we play group sports there every Monday, and we have a good time. The waiter service/ bar service could be 100 times better and they'd make more money by hiring competent people.