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November 2023 by Lily Carpenter
closed the dressing room on black friday and the workers said “it’s just easier” at a bra store this is terrible and you lost like all of my families money from this rude snarky behavior. i have an unusual bra size and it seemed like i was being body shamed by an aerie employee for having a bigger chest. you suck get better employees and think better about pleasing a customer.
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May 2023 by Valentina K
It was my first time shopping here and Paige was very helpful and friendly :)
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December 2022 by Isabelle
I came here yesterday looking to exchange some items I had ordered online that ended up being too small and when I first walked into the store I saw a girl in a hat typing on her phone. She looked up and made eye contact with me then immediately went back to her phone. I hope she was doing something for the store on her phone and not just texting because it didnt make for a great first impression. Other times I've visited Aerie or AE I've been greeted and employees always look busy straightening, helping guests, or merchandising, not standing behind a table on their phones and ignoring customers. My experience otherwise was fine, I returned my items and the girl doing my return was friendly.
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December 2022 by K
The customer service at this location was amazing! The store was full of stock (but not cluttered) and they had almost every size! The line at the register was lengthy but the cashiers were speedy so no complaints. I found the nicest pair of leggings and they were on sale! Great experience overall :)
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September 2022 by Catherine
I swear every time I walk into this store I never get greeted and I just get the most nonchalant looks as if I shouldn’t shop here lol. Cute clothes tho
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July 2022 by Katey Schimmel
I went to the store yesterday and my experience was amazing. Sam was so kinda and full of knowledge on the products and sales. I will definitely be recommending this store to others!
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April 2022 by Catherine Nie-Phan
I swear every time I walk into this store I never get greeted and I just get the most nonchalant looks as if I shouldn’t shop here lol. Cute clothes tho
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March 2022 by Katie
The customer service at this location was amazing! The store was full of stock (but not cluttered) and they had almost every size! The line at the register was lengthy but the cashiers were speedy so no complaints. I found the nicest pair of leggings and they were on sale! Great experience overall :)
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January 2022 by It is what it is
Waited over 20 minutes after open time and they still were just walking around the store and never opened the doors. ?
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September 2021 by Annalise Bath Dimatteo
I love Aerie and suggested this location to two different people, each told me they had awful customer service experiences. I have been in the store 3x in the past month and without fail the customer service has been awful. Also why don’t they carry strapless bras in store?
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August 2021 by Annalise Bath
I love Aerie and suggested this location to two different people, each told me they had awful customer service experiences. I have been in the store 3x in the past month and without fail the customer service has been awful. Also why don’t they carry strapless bras in store?
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May 2021 by Ashleigh Pack
They were able to honor my birthday coupon after it had expired. They also gave me great customer service in the fitting room and recommended new leggings based off what I had purchased before. The manager was so nice. The store was elevated in appearance!
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May 2021 by Lainey Fiesel
Lackluster customer service. Store is clean and stuff inside is nice, which is characteristic of Aerie, but the employees inside were pretty distant and borderline rude. Definitely made for an uncomfortable shopping environment with the unwelcoming looks and complete ignorance to the guests inside. Did a pickup for the first time instead of shipping to my home and can’t say it was a good experience unfortunately despite loving Aerie.
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April 2021 by Nadia
I love this store and the ladies helping here are fantastic. This store is so organized and I am so glad their fitting rooms are open.
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February 2021 by Andy M
Adorable store, great service. One star removed based in price. But my wife is beautiful and she gets what she wants.