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February 2024 by mjtunney Tunney (pghgirl)
My 85 year old Mother needed a new battery in her car and the young gentleman let her know it was still under warranty, it was replaced for free!Her battery is in the trunk of her car and she had bags of trash that she needed to take to her dumpster and he pulled over a trash can and dumped them for her! Way to go above and beyond young man! If you can find his name, I’d love to get him a gift!This took place 2-3 days ago, thank you again!!
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January 2024 by Alan Scott
The staff here is beyond friendly, very knowledgeable and eager to help.
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December 2023 by Keith Cathcart
I recently visited Advance Auto at 10620 Durant Rd in Raleigh, NC, and the service I received was truly exceptional.From the moment I stepped in, it was evident that this store values expertise and customer satisfaction. I had the pleasure of being assisted by Chad (I believe that's his name), a knowledgeable air force veteran. His dedication to helping customers is truly commendable.Chad went above and beyond to assist me with the replacement of my Ford F150 truck battery. His expertise and understanding of cars were evident throughout the process. Not only did he efficiently handle the replacement, but he also took the time to explain the details and answer any questions I had.It's not every day that you encounter someone with such a deep understanding of automotive issues, and Chad's background as an air force veteran adds an extra layer of trustworthiness to his expertise.I highly recommend this Advance Auto location to anyone in need of automotive parts and services. The combination of a wide range of quality products and the outstanding assistance from Chad makes it a standout choice in the Raleigh area.Kudos to Chad and the team at Advance Auto for providing a service that goes beyond expectations!
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November 2023 by Alex Dominguez
April was amazing on this wet cold morning. She helped me install windshield wipers with a huge smile. Apparently you now have to read the instructions.
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October 2023 by Trevon Lucas
Call the store the night before to see if my order was ready was placed on hold for over 10 mins and he never came back to the phone. I arrived at the store today and ask for curbside pickup that it clearly states online that you all provide that service but the lady stated that you all don’t anymore and was rude about it. It’s convenient cause I had kids in the car and I didn’t want to take him out just to get pick up parts If it’s not offered anymore please don’t advertise it.
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October 2023 by Johny Silver
Very nice ladies...picked out my wiper blazes and put them on my car and I was out of there.
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August 2023 by Bert Heffley
Paid for same day delivery and they where a no show. " as a one time courtesy we will refund the one day shipping fee" really, a courtesy for not providing the service. It took three times to reach someone. I now will have to go pick it up.
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August 2023 by James Mackintosh
Went in to this AAP today for probably the millionth time in the last 20 years and had a great experience with an employee named Russ. Russ is extremely friendly, polite, professional, and helpful beyond what you'd expect and i wanted to thank him and this Advance for helping me do what I do as a mechanic. Appreciate yall and everything you do. Highly recommended.
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July 2023 by Hayan Alhariri
I recently purchased a coil from Advance Auto Parts for my 2009 Lexus tax 350, but they gave me the wrong size. When I tried to return it, they refused to accept it. It's disappointing to spend $100 on something that I can't use. I wouldn't recommend shopping at this store."
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July 2023 by Candace W.
All employees are knowledgeable and extremely helpful. They will assist you in finding the tools and parts you need for the job. They don't try to sell you unnecessary items and they are very friendly.
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July 2023 by Gil Fdz
Same thing as autozone and o'reilly autoparts no mayor thing, no big deal...
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June 2023 by Owlboy _
Had to order a sensor via NC Auto Repair down the road & they managed to get us the part within minutes despite the driver not being available so I didn’t have to wait around in the shop. Super appreciated.
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June 2023 by Shawanda
I had the best experience with Russ! As someone who don’t know much about cars and buying car parts, Russ was able to explain to me about my previous day order mishap. He then helped me in understanding the type of headlights I needed for my vehicle. He also helped me to see the value in getting the extended warranty for the lights. Thank you so much Russ for the great experience!
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May 2023 by Shawanda T.
I had the best experience with Russ! As someone who don’t know much about cars and buying car parts, Russ was able to explain to me about my previous day order mishap. He then helped me in understanding the type of headlights I needed for my vehicle. He also helped me to see the value in getting the extended warranty for the lights. Thank you so much Russ for the great experience!
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May 2023 by Randy Overton
Great service. Jerry W., helped us today. Very personal and helpful. Purchased wipers and car wash items today, 5.7.23
