-
June 2024 by Bowen Zhu
I visited this AAA location to apply for an International Driving Permit (IDP) and was disappointed. Despite arriving at 5:37 PM, well before the closing time stated as 6:00 PM on their door, and with no other customers present, a staff member emerged only to tell me to come back tomorrow.
This experience starkly contrasts with a previous visit at another AAA location last year, where I received my IDP within 10 minutes. If service cannot be provided despite my timely arrival and an empty lobby, I see no point in advertising a 6:00 PM closing time.
-
June 2024 by Mark North
My wife and I have been AAA members since 1983. We’ve used them countless times. From flat tires to blown transmissions, they’ve been there for us. My latest call was for a dead battery. The truck pulled up at the curb and the technician walked briskly up the driveway. She introduced herself and gave me a firm handshake. She quickly revived my car battery and told me it needed to be replaced. I thanked her and she went on her way. My mechanics later confirmed that I needed a new battery. We just set our AAA membership on auto renew.
-
May 2024 by Ilze Kalnina
The posted opening hours on google maps are misleading: for payments, the closing time should be 5:30pm (not 6pm), and lunch break 12-1pm is missing. On the first day, I arrived at 5:35 PM and was told the counters close at 5:30 PM, so I cannot make an international driving permit.
I arrived again the next day at 12:30pm, and was told that the only person who can do the international driving license (Dan) is on lunch, so I have to wait or go to another location. After I complained and explained that my flight leaves is a couple of hours, the first employee said Dan had not left the building, and she could go and see if he could come back from his lunch break. He did, and he issued me the document, but he was very unhappy.
-
April 2024 by Queen Sarah
The resources are really very helpful. Open space nice space give good vibes.
-
April 2024 by Steve Rutledge
Never showed up at 1-3 am in morning on side of road.
-
April 2024 by TM. Carte
Vicki’s really effective at her job, knowledgeable, professional, and gets a job done in a speedy manner. It’s a nice office, great atmosphere and nice people.
-
March 2024 by Justin Tarpley
Had no problems, they helped me obtain my AAA International Permit. Thought it would take a good while, but surprisingly it ended up taking 8 minutes of my time. Thank you.
-
March 2024 by Marie Sander
Picked up a map for traveling - so nice to have something where. You can really get a glimpse of the whole area instead of a tiny screen. "Good old days."
-
March 2024 by Edward Smith
Great source for knowledgeable Travel information!
-
February 2024 by James Ferrando
I am a hugh fan of AAA, California. There is many DMV activities AAA handles without the devil lines at DMV.
Here in N.C. you have double whammy. Who thought of this? Bad juju!
Well AAA here does NOT assist patrons as California ( License tags, change of address, etc. ) sorry to say. This was a great incentive to get AAA back home.
The maps are still the best.
-
February 2024 by Sean P.
I had questions about what I could and could not bring on the flight back to Connecticut she was very helpful , gracious , wonderful personality and another reason to be a AAA member .
-
February 2024 by Elsa Lou
AAA used to be customer friendly. They would help you book flights in addition to offering maps. Now, you have to call a toll-free number and pay $35 for their help. It seems that they are interested in booking trips like Disney or cruises. Not sure why I'm a member anymore...
-
February 2024 by irvinetap707
Very friendly and helpful. Got what I needed taken care of quickly and hassle free.
-
November 2023 by Al Bake
Stephanie and her crew were very informative throughout the process, and they did very professional work. We were very pleased with the services rendered. We will return.
-
October 2023 by LaKenda Bradford
I always go to this location to get my international drivers license it quick and only like 20$.
