The Food Lion at Hwy 401 and Club Pond is noted for being always clean, with neat and orderly shelves. Customers report they can find everything needed and rarely have to wait in line. The selection of produce is great and very fresh, with particular praise for having the best greens in the area. They also get nice plants that look well taken care of. Many employees receive high praise for being the friendliest, with specific mention of the Deli and Produce people who are always smiling, eager to please, welcoming, and offering help. Cashiers and other employees are described as very friendly and helpful. Their simple, kind gestures are noted for having a positive impact on customers. A manager is commended for leading by example and providing great, A+ customer service during busy times. Some customers feel the store is not as big or have as large a variety as other Food Lions, wishing for more fresh seafood. The atmosphere inside is sometimes described as a little gloomy. Employees, while never really rude, can appear stressed, which customers attribute to the location being understaffed, often having only one or two cashiers. Customers also note that employees sometimes face rude behavior from other shoppers.
Love Food Lion. Always clean stores, great selection No long lines usually.
August 2025
Has everything I need. The staff here are great folks. Neighbor I say. Keep up the good work!!!
May 2024
The Food Lion at Hwy 401 and Club Pond has the friendliest employees. The Deli and Produce people are always smiling and eager to please their customers.
