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April 2024 by Gracie Palmer
I have had my phone since July of last year and I have been trying to just unlock it so I can use straight talk instead they are no help what so ever I went to the store they helped me none at all I called and they were even more no help this is not somewhere I will be going back to and never tell anyone to ever use them
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July 2023 by Jeremiah Jones
My phone has given me nothing but problems and no one can fix it nor will they give me another phone
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June 2023 by Brenda Summers
Very dependable and was willing to work with the customers
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November 2022 by Faith Griffin
This location is full of pleasant faces and hardworking people! I have had nothing but amazing experiences Every time I go in! Kay has always been an amazing help with all of my costumer needs! Highly recommend the service and the location! Cricket ROCKS!!
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November 2022 by SCZ
while shopping for new cell service, I happened across Big Kay in Pisgah Forest. she sold me on cell service that was $50 a month/ unlimited w/ auto pay on the 1st of every month, plus a $25 activation fee.ok coolliebait n switchwhen I came back on the 1st of October for new cell serviceshe forgot to inform me of the taxes. I understand, but I askedpoint blank while I was shopping a few days b4 the 1st,$75 to get going, yes?Big Kay agreed in the affirmative. she w/ held the amount of taxes, the $10 sim card, $75 turned into $92. Big Kay lied right to my face. then on November 1st I'm suspended by cricket for nonpaymentwait, what.I have autopay on the 1st. $50come to find out cricket bills every 30 days, not the 30th of every month. so there really is no auto pay. on November 1st at 12:00:01am, instead of charging my card $50, as was agreed upon, I was turned off. cost $9 to reinstate via automated phone service.gee Big Kay, didnt tell me that either. so December 1st I'll be on some other carrier.cricket can go hop themselves w/ Big Kay...update:get thiswhile taking the pix for this post, Big Kay calls the cops on me, said I threatened her w/ a gun. ahahaha, whadda maron. petty, juvenile.yeah, well obviously the cops didn't believe hercause I wouldn't be writing this update if they did.be careful, very strange store.
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October 2022 by James Queen
The worst coustmer service they wouldn't help with out new phone's and couldn't answer our questions no way would I recommend this place
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November 2021 by William Stone
I really like the way the website is set up.
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August 2021 by Tifani Harverson
The employee couldn't help me with my issues I was having and then wouldn't call customer service I had to call them and fix my own issue then went there at the Pisgah forest location twice sign on the door said they open at 12 went there at 1245 and they weren't open then either so I called at 142 and Noone answered worst company ever my son will be switching to boost mobile best company ever
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March 2021 by Debbie Botterbusch
Great customer service. Very nice and helpful, highly recommend to any looking for new phone or service.
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March 2021 by Luis Merino
It’s a really good service , good personal ....
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March 2021 by Heriberto Hernandez
(Translated by Google) Good service and the girls Andrea and Marissa know what they do and help you a lot(Original)Buen servicio y las muchachas Andrea y Marissa saven lo que hacen y te ayudan mucho
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March 2021 by Alexis Amaya
(Translated by Google) I recommend this company and store. Andrea helped me a lot and is very kind.(Original)Recomiendo esta compañia y tienda. Andrea me ayudo bastante y es my amable.
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March 2021 by Humberto Perez
(Translated by Google) Andrea helped me with my service and gave me a good discount.(Original)Andrea me ayudó con mi servicio y me dió un buen descuento.
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March 2021 by Valerio H
(Translated by Google) Excellent service Andrea helped me transfer my Boost mobile number. Great service(Original)Execelente servicio Andrea me ayudó a transferir mi número de Boost mobile. Buen servicio
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March 2021 by Antonio Mendoza
(Translated by Google) Very good service(Original)Muy buen servicio
