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November 2023 by Denetria Myles
Experience is always great at Zip Cars in Pineville. My customers service representative, Jahdiel, was very polite.Service: Auto detailing
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November 2023 by Sirak T
I have been a member or 2 year . Mr. Zae is an excellent customer service rep and manager. I’m a loyal member because of zae.
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November 2023 by Agustin D.
Young man help me with my membership and gave me the number to call. A little out my way but appreciated the help on the this visit
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November 2023 by Tracie Newey
I used this car wash regularly on my way to work, and the washes were affordable and decent. But an attendant signed me up for a membership while I was there for a single car wash - without my permission!Once I realized that zips was taking money out of my debit account every month, I went in and tried to get it cancelled in person. They said they couldn’t cancel it, I had to cancel through corporate. So I went through a lengthy process online to no avail. Still not resolved.I am now having to dispute the transactions through my bank. I feel like I have been robbed by a business that I used to support. It’s been such a time consuming and frustrating issue. I don’t usually give bad reviews but I feel obligated to warn others. Stay away, but if you do go, never give an attendant your card when the say the machine isn’t working. That’s how I got into this mess.
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November 2023 by Jason Head
Where did the old manager go ? I loved coming here but my recent encounter with the new “owner” made me cancel my membership on the spot. Complete lack of self awareness and a very clear power trip due to his new found position as “head honcho” of a car wash. Very weird and sly. Made it known to almost the whole parking lot that he was in charge now but he shouldn’t be seeing as he’s quite literally running customers off with his vulgar mouth and comments to other employees! . yikes.
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September 2023 by Ashley Hasbrouck
I go every weekend to clean my car. Everyone has always been so nice and went beyond when I lost a piece of jewelry in the vacuum. They helped me go through the vacuum contents and the trash. Have been a loyal customer for years and will always go back bc of the great service, ease of use and the rug cleaners!!Service: Auto detailing
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September 2023 by DHANESH KM
Don’t use enough water to clean. Lot of soap left on the car after wash. Even in the windows. Can’t use mat cleaner. It leaves you with a dirtier mat. Vacuum is good which is the only positive.Update:Came back today and the wash was superb. Great customer service acknowledging the issue and fixing it. Checked with me if I was ok with the wash.
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September 2023 by ASHLEE FREEMAN
I love this car wash. Always great customer service and great employees.
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August 2023 by sandeep reddy vv
Worked with George, really prompt and helpful. Had zero issues since I started coming here. Never had to wait for vacuums or the car wash. Lots of spots available.
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August 2023 by Brad Hilliard
Luis was very helpful and courteous. He came over and asked if I needed anything with a smile. I did ask for something and he was very nice to help.Luis represented Zips well.
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August 2023 by Alan Hickey
Luis was a great help in setting up my membership. Very patient & informed.The vacuums are strong & there were plenty of towels and cleaning solution. Great place to clean up any vehicle!Services: Vacuuming
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June 2023 by Priscilla Batista
Management and staff are always friendly and available. This place plenty of strong vacuums, towels and spray bottles with cleaning solution. The car wash machine does a great job with the exterior - my kids wreck my car and this is the only place where I feel like I can get it truly clean.
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June 2023 by Arika Mangum
I went for a car wash here at Zips today and my car looks super clean! There are towels and glass cleaner for customers to use. George was helpful and professional. He also sprayed down the rubber floor matting. This is a wonderful facility to clean your car!Service: Vacuuming
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June 2023 by Jarrod Benton
I've been a loyal customer of my local Zips since the start. This location has struggled. However I must admit that under the Great management of George he has TRULY turned this Pineville location around. Thank You George and Supporting Staff!
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June 2023 by Scott Gantt
George at the Pineville location is an excellent employee. Always has a great attitude. hard worker and honest. He is the reason I visit this car wash. Highly recommend Zips!Service: Vacuuming
