“WOW! What service! My husband wanted to take me out shopping for my birthday and I am so not a shopper and had no clue where to begin. I was greeted and treated like a queen by Lesslie(who was visiting from the concord location). She asked one simple question. What are you looking for? I had no clue. Just knew I needed/wanted something trendy but age appropriate. She set me up in a dressing room and literally styled me with some help from Alex as well. I left with a smile on my face and new friends! Thank you ladies so much for going above and beyond, making this a memorable shopping experience! I’ve never felt more spoiled and taken care of before! Now I feel like I can go out on the town to finish celebrating my birthday in style!”
“Will be returning, the whole staff is super sweet. Blaze and Max specifically helped me and my friend pick out piercings that were not only the right size but had sales they informed us about. Saved money and left with a smile!”
“I wouldn’t buy my Vans anywhere else, other than another Vans store! The people working here were so friendly and knowledgeable, it made for a great experience. They were also super sweet to our children, and you can’t ask for anything more. They knew so much about their brand, I was honestly impressed. We will definitely return, and forever be fans of Vans!”
“I loved the environment and customer service we received while shopping. We felt so welcomed and appreciated by Imany who attended us and helped find exactly what we were looking for. I will be coming back soon.”
“Always have great rotation of clothes and plenty of boots in any leather youd want. They have good sales on some of the racks and carry very nice dress shirts. Could spend alot of money here”
“Had a situation where one of the cashiers forgot to place an item in my bag. After talking to a couple of people the store manager (Sonia) went above and beyond to help me and made sure I was content. Mistakes happen but I am so glad that she did everything in her power to fix it! I will be back!”
“My granddaughter absolutely loves this store. Unfortunately they're lo UT of so many sizes and styles that are online. So...we ordered everything That we couldn't find in-store online! Happy back to schooler!”
“Had some issues with exchanging items but then was saved by Noah! His professionalism and customer service made a tricky situation into a win-win. Give him a raise!”
“Great prices and there is one cashier (CJ) who is professional, kind, always smiling, patient, knowledgeable, assume customer service. Great Asset to the Company!!”
“The staff was nice... asked if we needed help. There was a guy that was straightening up the tables and racks. The store was clean and it was a very pleasant experience.”
“I did find the pants I was looking for and the price was great. Not the biggest selection but I like how organize the store is and how nice the person that checked me out.”
“Love this store and the people. Thanks to Torianna for giving me and my mom the best shopping experience ever! Shes so sweet and helped me Christmas shop for my loved ones.”
“I was in here today doing an exchange and all 3 associates were so friendly and helpful. Julie helped me with a difficult transaction and I really appreciated that. I shop here a lot so I'm glad they have awesome customer service!”
“What a GEM! Was looking for a dress for a sweet 16 and was pleasantly surprised to stumble across this store. They have a fabulous selection and variety of classi, elegant, and chic dresses for a fraction of the cost. They have a variety of long to short dresses. Prom, formals, homecoming, and even dresses to use for a simple wedding. They also have regular clothing and a lot of accessories to match the dresses. I was able to snag a cute short green dress with a white furry cover up to use for the couch ceremony. All for less than $100. All the other stores i was looking at before, the dresses were $100+. I definitely recommend this store if you are looking for a party dress on a budget. The employees were super friendly and efficient. I went on a Sunday around 1 p.m., and it was busy. I had to wait in a long line to be able to use a fitting room. I waited about 30min and they have 6 fitting rooms. This is located inside Carolina Place Mall.”
“Kristen & Johanna are absolutely amazing!! They went above and beyond to make sure that I had an exceptional experience while shopping in this store! I have never received the level of customer service that I received from these ladies at any other Torrid location!”