-
November 2023 by J S
I wish I could give negative star to this branch. There is always long line and always 1-2 people working. The ladies working at cashier very rude, have to wait to access safe deposit box for longer than 1hr and there was no response from cashiers. Everyone busy serving long line!!
-
November 2023 by Monica Lara
Today I had an appointment and the person who helped me was very kind. She provided efficient service and answered my questions. Her name is Andrea. Her service was perfect.?
-
July 2023 by Mark Anthony
Mary H is a very patient Teller .. A Plus
-
July 2023 by Lexxis Mendoza
To wait in line for such a long time and only have one person working behind the glass on a Friday ( Pay Day ) is really bad service, the manager said that she sent people to lunch at the same time. That is such poor management!!!
-
July 2023 by Lindsey Smith
Two tellers on a Friday is crazy this location needs help with managing
-
April 2023 by Bhargavi C M
Please make sure to book an appointment online to ensure serviceI had to go back because I didn't have an appointment and visit another day..
-
December 2022 by david scharf
Bankers just tell you to call online banking so they don’t have to do anything. Lazy and not helpful. Terrible branch every time I go.
-
August 2022 by Hannah Hagler
Would not give me my money in the currency I wanted. Apparently, you can only get cash here, not coin. How. Just how. Is this even a bank?
-
August 2022 by Josef Nemec
Service continues to lack. Looks like a ghost town when coming inside, and branch continues to lack a service focus.
-
May 2022 by Martha J.
Don't waist your time. They need to close this branch down. No customer service in less your Hispanic.
-
January 2022 by Veronica Rada
Horrible service, I when in when I check online to make sure they were open and I could open an account and I was told that we need an appointment to open an account so i made appointment. The day of the appointment the location was close and they didn’t have the decency to let us know. So I waste two trips to this location ?
-
November 2021 by Ralph Canfield
The branch is closed the one in Ballantyne is closed due to construction. Unbelievable how lousy their service has become
-
October 2021 by Rae Myles
This place is terrible, the door said this place close at 1 pm on Saturday. I but it actually closed at 12 and I came at 12:30 and all I needed to do was just drop off my jobs deposit. Three women seen me and completely ignored me. Also it would've been deposited by the box earlier but someone had broken a key in it so I had to come back at later time. Which was after 12. Also multiple people showed up after 12. You might want to change the sign on the door.
-
July 2021 by Rae'Nyshea Myles
This place is terrible, the door said this place close at 1 pm on Saturday. I but it actually closed at 12 and I came at 12:30 and all I needed to do was just drop off my jobs deposit. Three women seen me and completely ignored me. Also it would've been deposited by the box earlier but someone had broken a key in it so I had to come back at later time. Which was after 12. Also multiple people showed up after 12. You might want to change the sign on the door.
-
June 2021 by Terrence Foggie
This location needs to be closed down. I work across the street from this location. I went in at 4:30pm and left at 5:00pm on 6/15/2021. There was one lady at the counter assisting customers. While waiting 5 employees walked back and forth across the front and never checked on anybody in line. Finally a lady came out to check on the one person helping customers.So I finally said, hey I’ve watched two roles of cars get cleared from the drive through.No one has come out to help out here.Do know that the one lady checking out everyone said in front of the manager, that you can go get in your car an try the drive through.The manager said nothing to correct her an walked away like there was no one in line waiting!
