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March 2024 by Donald Burns
This place is special thanks to amazing staff. I've got a rescue with significant anxiety/trust issues and they have been amazing with him! Shortly after I adopted Friday and before I knew about Social Pet in Pineville I took him to a different place and he had a really bad experience so I was really nervous about bringing him anywhere after that. Social Pet was recommended to me and I figured "Well, Friday is going to need somewhere to stay when I have to travel so I might as well give it a shot." I think I was just as nervous as he was when we initially went there but the staff was SO good with him and so good at explaining their philosophy to me and just reassuring me that Friday would be taken care of. This guy means the world to me and I cannot express how thankful and appreciative I am of the staff here. You guys are awesome and knowing there is a place that I can take Friday where he'll be happy and safe and treated well means more to me than you guys can possibly know.
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March 2024 by Marie L
After several years of being a happy Social Pet parent, I have left the facility, do not plan to return and here is why. Without notifying owners, the indoor gym was repurposed to increase their capacity for more dogs. When I discovered that the inside play area was gone, I started asking questions about where the dogs played during the rain and extreme weather and how much of the 9 hours my dog was there was spent in her crate. I was met with evasive answers, a defensive attitude and when I pressed the point it was suggested to me by the owner and his assistant Kate that I might be happier somewhere else. The closest I ever got to an actual answer was that my dog had been out 4 times during the 9 hours she was there but whether that was for 10 minutes, 30 minutes or an hour at a time I will never know because Kate could not or would not share that information. I expected excellence and transparency, did not find it here and have moved on to another facility where both are supplied in abundance.
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March 2024 by madison long
I switched to Social Pet Pineville a couple months ago and I am so pleased with the facility, staff and care they provide! I always know my dog is in good hands. The staff greets you, engages with you about your pup and never fails to express the love they have for the dogs. I utilize their daycare option frequently and with them being so flexible with times, I don't feel any pressure if I am running behind/a little early.Absolutely love Social Pet and plan to utilize them as long as I can!
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March 2024 by Kelley Ciotti
Kona always has the best time at Social Pet Pineville! Thank you to the caring and fun staff.
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March 2024 by Stephanie McCoy
Our family and pups were sad when Puptown sold so we decided to give Social Pet in Pineville a try in hopes that it would be a similar experience. From the phone call inquiries to the first day evaluations to training and play dates they have been nothing but exceptional! We are beyond happy that we have a place for our pups to play, stay and experience so much more at Social Pet Pineville!
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March 2024 by Kristen Palmer
I get both of my dogs groomed at social pet and they do daycare.Wonderful staff and care.Love social pet!
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January 2024 by Richard Miller
I dropped our dog in the morning for grooming including nail clipping . I picked him up later in the day and he looked great and seemed very happy. Great experience and wonderful job .
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January 2024 by Appearing Weekly
Expensive - about 20% more than we usually pay to kennel. Our dog was there over Christmas. The staff was friendly enough. They were going to call us an hour after we dropped him off and we never received a call. We left 2 messages on Friday and Saturday before the holiday and never received a call back. No email. No text. We actually thought something happened to him and they wanted to talk to us when we returned. Anyway, we picked him up - $572 for 7 nights - and he was ok. How was he treated? Did he enjoy the stay? We'll never know.
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January 2024 by Jessica Bentivegna
We LOVE Social Pet Pineville! Our dog Freckles goes to daycare and gets boarded here. It’s really the only facility in Charlotte that we trust. Other daycares shove tens of dogs into an area which can be overwhelming. Social Pet keeps the groups small and they always have a team member out with them actually playing and interacting with them. Make sure to sign your dog up for the events that they do during daycare - the pictures alone are worth every penny! My parents also bring their dogs, Boone and Ella, and they do the private play time because Boone is very afraid of other dogs and they have a great time and get treated as well as every other dog as well.
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January 2024 by Nicole Petocchi
Thankful for this place! It was my puppy's first day and we showed up at the wrong location. The workers happily took my puppy at the pineville location with a big smile and were happy to do so!! Thank you Pineville Social Pet!!!
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January 2024 by Kiara Rivera-Rios
I had to go on a business trip and left my girl Nala here. She looked like she had the BEST time. Nothing but smiles in all her photos. Everyone seems to love her so much when I went to pick her up and she always seems upset for me to take her home which only tells me how much she loves being here haha I love that my girl loves you all!
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December 2023 by Michael Ilfeld
They take great care of my Lab. Very friendly and communicate well.
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December 2023 by Brian Guild
The staff here is great and our dogs love coming here.
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December 2023 by Betty Grand
Skye had a great time at camp.The facility and staff are great!I got a phone message about how she was doing while she was there, and pictures of her and her play friends.Will definitely be back!
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December 2023 by Hazell Rojas (Hazell)
We recently moved to Charlotte with our 5 month puppy Jack Russell Kilo. From the beginning the staff at the Social Pet (Pineville and Charlotte) have been outstanding. Kilo was placed in a group that matched his play style and energy on day one. During his stay we also enrolled him in some puppy training and he has been working with trainer Casey in the Pineville location. Kilo has learned so much from Casey and is working hard on loose leash walks, controlling impulses and listening to us. Having a positive training stylewas very important to us and are thrilled to know Casey and Social Pet training programs use positive reinforcement methods. Kilo has made many furry friends and he loves his hooman friends.⭐️ Thank you Casey!!! & the Social Pet!! ⭐️
