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February 2024 by Pat T.
I want to give applause to my salesperson, Anthony Kakassy! He made my overall experience great. Very understanding, knowledgeable, helpful, and friendly!! I have shopped here for years, so when I go back I will definitely request him. Stop by to see him...you won't be disappointed!
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October 2023 by DeAnna Armstrong
Robby’s customer service was outstanding. From the moment I walked in, he was able to assist with my ever need. He made sure he got me the perfect mattress and bed set that I actually wanted. He even came up with solutions right on the spot to help me get a great deal and save a lot money! I would highly recommend him to anyone who comes in the store, you will be satisfied!
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October 2023 by Alicia Harrigill
As Ashley furniture messed up my order and nothing but excuses getting nowhere on a sleeper sofa I ordered online…I cancelled that order from them went to Rooms To Go in person. Spoke to the nicest person who got me a sleeper sofa ordered and will be delivered in a few days with Free Shipping! Loved how easy this was! Great customer service!
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October 2023 by John Dougherty
Or experience that rooms to go was awesome. We were helped by two separate individuals at our two visits. Mia did a great job of calling out things that we should look for before we’ve made our purchase. The couch we were looking at was way too big to get in the house so we returned to buy a smaller couch and she was off work, but we spoke with Brian and he did an outstanding job of walking us through options on the sleeper sofa we were looking for. I hope all your interactions with this group as well as ours.
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October 2023 by C “Coco” H
My delivery drivers, Danny and George are awesome. They are some nicest people we've dealt with since moving here. They were quick and put together my living room set perfectly. I wish I could give them more stars. They were the finishing touches to an already great experience with Rooms to Go. Definitely will be buying my future purchases with them.
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October 2023 by Cabot Thomas
TRIPP was extremely professional and expert level knowledgeable on every item in the store. No pressure selling just fantastic support. What a pleasure to deal with such an experienced sales professional. Very pleased and would highly recommend Tripp to anyone looking for furniture solutions.
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October 2023 by Ryan Matsunaga
Victor was great to work with, personable, helpful, and patient. We found out he had previously helped out my gfs parents with a great couch so knew it was meant to be!
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October 2023 by K Owens
I was in need of living room furniture and after extensive research decided to check out Rooms To Go (Pineville). When I entered the store, I was greeted by Donnie who was AWESOME! He gave me all of the information as a first-time customer and allowed me to browse the inventory and make my selections without pressure tactics. He handled my purchase effortlessly. I would highly recommend asking for Donnie ... he's the ideal personification of a sales professional. Thank you Rooms to Go!
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August 2023 by Ashley Ward
Robert Friedman was a great salesperson and very knowledgeable. He informed me of the pros and cons of the couch I was looking at and due to my limited space suggested customizing it instead. I am so happy with my purchase and cannot wait until it arrives.
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August 2023 by N P.
Customer service here is completely hit or miss. Sometimes you'll get someone with a nasty attitude and other days the salesperson is a 5/5. Went in for a an exchange and the woman in the back office looked at me like she was disgusted. Other days there's a friendly younger gentleman working the back office who is super helpful. Because of the last salespersons (Kyle?) attitude I actually bought my bed set online which is less stressful and the customer service for internet sales is far superior to an inconsistent in-store experience imo. Furniture is average and about what you'd expect. Bonded leather couches and stapled on backs for dressers. Also, they recently stopped making dresser and nightstand drawers with wheels. The drawers slide along shims or something which feels extra cheap. With that being said I haven't had any real problems with their pieces.
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August 2023 by Shannon Assad
I went to Rooms2Go looking for furniture for my kids bedrooms. Joanne greeted us with a warm smile and walked me through all the different options and pricing and availability.She was able to customize my four kids’ bedrooms to make them exactly as they were envisioning. It was a quick and painless process especially since I brought all four kids along!She gave them a few toys to keep them busy while we processed the order and was an absolute delight to work with. I would highly recommend Joanne and Rooms2Go anytime.
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August 2023 by Mary Milani
JoAnn with Rooms to Go Kids in Pineville is wonderful to work with. We are long time R2G customers and I know we’ll be happy with the furniture set we bought. Thanks so much JoAnn!
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July 2023 by Mery M
My first impression for this store was the large selection of furniture for living room, dining room, bedroom sets, decor and organization of this Rooms ToGo store. We received an excellent customer experience by Brian. He was very knowledgeable and professional handling our first order of the bedroom set that we had some issues and missed on ordering the nightstands and found out that they are discontinued so we decided to go with another beautiful bedroom set and also found a 50% off deal for lamps! It was awesome to have someone ready to help us out. Highly recommend it!!
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July 2023 by Ann Schramm
Tina G was awesome to work with. Very helpful and efficient. Explained things thoroughly. Bought a beautiful loveseat. The whole process was a breeze.
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June 2023 by Ashley Cobb
Ask for Jelani, what a wonderful experience! He listened to all of my “homes” desires. He assisted with showing me all of my furniture options, both on display and on the computer. I’m beyond satisfied with his attention to detail and friendly customer service!!
