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February 2024 by Annette Allen
I’ve had myriad opportunities to go to PPB Collision fortunately . This time as usual the shop has truly been a life saver for me. They repaired my car But the light in this unfortunate event of need was PPB Collision. The owners are AMAZING!!!! In receiving my car back it looked better than when I initially purchased it. Shout out to Casey. The quality of work is compared to none. I will ONLY trust my car to them. The workers are meticulous about their work. My car was returned cleaned , vacuumed and smelling wonderful. Hats off to them.
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January 2024 by Toni Shaw
I got in a VERY minor t bone accident. Came here upon recommendation. This is family owned and operated business, so I empathize with them in a way. They lied about turn around time every week I called. A week turned into a 2 month service. Not to mention my car left with new damages, once I got it back. They did a beyond poor/sloppy job. Please do not go here. No one has reached out almost 6 months later to fix damages they made.
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January 2024 by Monica Foster
Long turn around time and they caused more damage then good. There were several mistake made at this shop and I’m still fixing issues on my car. I went to this shop in October of 2022. I got my car back in December 2022. Someone hit the side of my Mustang convertible. 2 to 3 months after I received the car back I left the car parked out front, instead of in the garage and rain got in the car (on the driver side only). That let me know that the something wasn’t put back on the car properly (the side of the car that was hit I may add). I was having surgery days after I discovered the issue so I was unable to take the car back to the shop at that time. Once I recovered from the surgery and I was able to drive the drivers side window went out due water damage. The side bumper has popped out yet again and I’m still having issues with the front drivers side (window, paint, hood). They didn’t put the car back together properly (I was told by the front desk lady that the car was taken apart when being worked on). I don’t recommend this location
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January 2024 by Joe Holt
I highly recommend PPB Collision and repair the folks are fantastic, I wish I could give them 6 stars Casey and her team are the best, my wife's 2008 Pontiac Solstice had a run in with a deer the parts are very hard to find insurance would not cover it ALL the big collision centers in Charlotte wouldn't touch it but Casey and her team did not blink an eye, I told Casey that my wife's mother who died from ovarian cancer gave that car to her it is more than a car to my wife it is memories.....Casey looked at me and said WE GOT YOU! they fixed it and it looked like new my wife was in tears all day so, yes there is a Santa and her name is Casey!! Casey and Team Thank you guys so much I cannot tell you how much that repair meant to us!
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October 2023 by Camille Sockwell
Seen the sign thought it perfect
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September 2023 by RK Woods
They took the time to understand my concerns as a customer and the outcome was outstanding...Thanks PPB!!
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August 2023 by Sherry M.
I cannot say enough good things about BBP Collision & Repair Center! I mostly worked with Casey and Sherri over the phone and their courtesy and customer service were outstanding! They were so very pleasant to talk to, unlike some car shops that make you feel like you are interrupting their day and they don't want to bother helping you. That speaks to the personal interaction. Now, the vehicle repair. It came back to me looking brand new and I am 99% sure it was cleaner than when we dropped it off. The quality paint job was exceptional. I don't wish anyone to be in a car accident, but if you do have a fender bender, you could not choose a better body shop!
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July 2023 by Catherine Conahan
PPB repaired my bumper on my Jaguar and claybared the body , I am so over the moon of how wonderful they were to work and my car look showroom new.Service: General repairs & maintenance
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April 2023 by Dick H.
Liars and thieves. When you go there, take a look at their front door. It is broken and has not been correctly repaired in over a year. If they can't repair and maintain their own property, you know exactly how they are going to treat yours. Avoid this place at all costs.
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April 2023 by Justin Taylor
I got into a wreck several months back and all the places that I've called stated that it would be at least a month before they can get to my car. I saw ppb Collision and Repair gave them a call to which they were able to get me in within the week. I'm so grateful to them for the Speedy service.
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April 2023 by Pamela Perry
They have been working on my front bumper for 8 weeks, and 1 day. This is their progress.Addendum: It has now been 9 weeks, and I have no idea of the progress on my car as I have not heard from anyone in 7 days.Service: Body & Trim
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February 2023 by Allison Schweizer
These folks are wonderful. So helpful and knowledgeable. Super grateful to have found them.Services: Auto body & trim replacement
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December 2022 by Weiping Du
Customer wasn't noticed when service had to be postponed for some time; PPB customer services need to be improved in future.Service: Body & Trim
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May 2022 by Tina
Came in at 3.30 pm to get a quote, there was only one person ahead of me. They were done in 10mins and then I was served.Filled in a form and the guy came outside to look at the dent, took pictures and got to work on his computer. Waited 10-12mins while he did this, their office has great air con and comfy sofas just in case you have to wait longer than expected.He’s handing me my quote and I’ve been here for 30-40mins.Very professional, very friendly, took the time to explain the process and different scenarios of what can happen with insurance. So even if you know nothing about the process they’ll fill you in.
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May 2022 by Andre Sanches
They did excelent job in my car , my car look like newServices: Auto detailing
