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“Javier & Mike was and is awesome…very smart & intelligent….also knowledgeable in every way.. I been a client for 30 years …finally … JAVIER & MIKE are the BEST REPRESENTATIVE THAT STANDS UP TO PAR AS ..AT&T …their standards are outstanding and rare in this WORLD TODAY…I really can’t express with words their QUALITY….thanks for hiring them?”
8:30AM - 8:30PM
2427 Cherry Rd, Rock Hill
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“Moses and Nate were amazing help today. Amazing customer service really kind and funny people also very quick to help me out and very quick to resolve my issue. Thank you.”
8:30AM - 8:30PM
2030 Freeman Park Dr, Charlotte
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“Fredy was amazing and very helpful! My SIM card for my iphone 13 pro max was malfunctioning and Fredy quickly came to my rescue. I appreciate his swiftness and friendliness.”
“Owner of the shop was very straight to the point, kind, and humble. Dropped my phone off and it was fixed and ready the next day. A Motorola mind you, a Phone most bigger/mainstream places struggle to find parts for. I highly recommend this business for any kind of electronic repair. ?????”
“Let me tell you about this rock-star Verizon salesman at the Providence Farm Lane, Charlotte NC location. This guy went above and beyond for me. He motioned me over to the Verizon booth set up at the Southern Living Christmas Show back in November and did his job. I left with an upgrade for my whole family. He took the time to explain the devices, and work with me in sending my old devices back even after I returned home. I do not live in Charlotte, actually about 2.5 hours from Charlotte, but he gave me his contact information to have for any questions. Fast-forward there was an issue with my bill in which I attempted 3 times to handle it myself with customer service only to get angry and hang up on the "Customer Service Professionals" each time. When I reached out to JT he was as kind as always and said he would work on it for me. He not only worked on it but advocated for me on the call with the customer service rep to get the issue resolved. This goes above and beyond his duty to the customer but that is who he is. If you ever need cellular services from a person of true character, professionalism, and charm, he is your guy. Go check him out for all your cellular needs.”
“This is what they call it super classy businessWent to fix my son’s phone (broken screen)30 minutes phone with ready to go with new original screen and screen protectorWith unbeatable price and qualityHighly Recommend”
“I had an amazing experience there! I went in and had a lot of questions and King (the gentleman who helped me out) was so kind and patient with all of my questions. He was even willing to stay after hours to help me out. He could have said "sorry we are closed" but he chose to stay after they were closed. He made my decision really easy in getting a new phone. I highly recommend this AT&T store.”
“I am really impressed by this place. We came from out of town to spend the weekend in Ft Mill when my iPad stopped charging. I brought it in and not even two hours later my iPad was fixed with a new charging port. Everyone in the shop was very friendly and helpful. I can only recommend.”
“Well I had to take the Mrs iPad in for help due to it being dropped in water. Found out there was a bit more wrong with it which I did not see. It is hers lol.They had to order a new screen and some other parts. They kept me in the loop on what was going on which was cool. I signed up for their program for the house protection on our electronic gear. Over all we are happy.”
“Jacob is great to work with. Helpful, efficient, thorough- he made it a seamless process. I dreaded getting new phones because of the process - he alleviated all my concerns and made it a great experience. So thankful!!”
“Great experience! Darius was the consummate professional from start to finish . Very patient while I weighed my decision on which product to purchase. I would definitely refer my friends and family to this location.”
“Eddie, was super slammed when we arrived tonight. Watched over 5 people come in to ask questions about not only phone repairs, but even the cases. Regardless of his hectic work load, he had the patience to help each and everyone of us. So thankful he was able to squeeze me in, my phone is now working perfectly.”
“I had the utmost pleasure of visiting this AT&T store and speaking to Josie. This wonderful person was able to assist me in getting a new iPhone. They were very detailed and explained everything thoroughly. Super duper sweet and a great asset to AT&T! Kudos :)”
“BEST BEST place to go in Charlottefor phone repairs, phone cases, and more. Amazing customer service, service is super fast, employees are so nice and understandin”
“Patrick was amazing. So professional and calm. We upgraded 3 phones. It took more time than usual because of Verizon delays, but he continued until it was complete. I would highly recommend this location. Patrick has great customer service and is very knowledgeable. Thanks again Patrick!”
9:30AM - 7:30PM
809 E Arrowood Rd #1100, Charlotte
Mobile Phone Accessories
“I'm giving a five star just on the fact that the person answered the phone on the third ring and was very polite very helpful the other places I called around this area and Charlotte area we're very rude or didn't answer at all thank you T.A. !!”
“Daniel saved me and got me out of a huge bind. He was able to fix something on my bag in 10 minutes that two different stores in New York told me I’d have to send in and wait 3-5 weeks for repair. I’m super grateful for his help.”
9AM - 3:30PM
5930 South Blvd, Charlotte
Mobile Phone Accessories
“Great experience. I thought I needed a charging port replacement but they cleaned out the port while I waited and now the phone charges as good as new. Awesome! Out the door in minutes.”
“Emillio and Antwon has the best customer service skills, I've experienced in a while. Their knowledge and skills are so amazing. As approaching the facility, I was a little nervous as to what was going to happen. They have surely put my nerves and mind at ease. Thanks so much guys. I honestly appreciate how you educated me on my device.”
“I was served by Tamar, the salesman, who was the only one in the store. There were de two buyers besides me. He made time for all the customers and did a great job. Thank him very much for a job well done”
“This store definitely deserves a 5 star review. We came to switch and Sophia was amazing! She went above and beyond what you would expect from an agent. The previous carrier (Verizon) gave us a hard time with switching over information plus prolonging it over an hour but Sophia was very patient and not once frustrated and made us feel comfortable. It was the best decision to switch especially coming to this Location. If it wasn't for Sophia being the star that she is I don't think our transition would have been so smooth! She definitely was the reason why I am happy with our decision to switch to cricket!”
“I recently visited the AT&T store and had a fantastic experience. Andy & Cole was incredibly knowledgeable and helpful, guiding me through all the available options with patience and expertise. They listened attentively to my needs and recommended the perfect plan and device for me. The store itself was well-organized and had a welcoming atmosphere. Overall, I left feeling satisfied and confident in my decision to choose AT&T for my Service & the new AT&T Air is a great internet if you don't have fiber in your location. Highly recommended!”
“Luis did a great job. Looks like i had a bad SIM card and was not receiving text msg. He want above and beyond to assist me with my issue with phone and was able to get my phone back working. And once i decide to upgrade my phone, i will make sure i revisit this location.”
“Had the pleasure of allowing the store owner and his awesome staff to Host the UniverSoul Circus #CrazyDeal presale yesterday! They were accommodating and very professional! Thanks for allowing us to use your space. We hope everyone enjoys the show! #BestCircusEver”
“Thank you so much Day for my phone!! I love it she really helped me out especially during this hard time, my phone broke and she was able to get me a nice one for a good price :)”
“Kali was amazing. She helped me with obtaining a new phone and plan for my family. I imagined monthly bill to increase. However, Kali found we had old plan. She searched and found better plan for us which actually saved us money. Great customer service. Highly recommend asking for her if you are looking for service from this Verizon store!!!!”
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“We stopped in to get them to look at my phone because it was acting up. I ended up walking out of there with a new phone. The rep was AWESOME!! She educated us on the difference between the A32 and the A21, so I'm thinking I had the best phone but then she informed me that Boost don't do their upgrades like we thought. My A21 is the best I've had since being with Boost. We told her that we would be back on Friday to get my Bae a phone as well and remembered us. We were in and out with no problem.”