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March 2024 by Santina Wimbly
I have purchased jewelry from Kay’s for a while now but today our service experience was exceptional. Jessica in Carolina Place Mall Kay’s was an absolute delight to work with. Her attitude was very good, her knowledge was exceptional, she went above and beyond to help my husband and I. Impeccable customer service is hard to come by now days and she provided us with a very pleasant experience!
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March 2024 by Mauricio Campuzano
Clarke was great very helpful!
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March 2024 by Gracie Rupert
Janelle went above and beyond with helping my partner find the perfect “everyday” ring. She’s extremely helpful and provided us with the best fit options! Definitely ask for her next time you stop in!
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March 2024 by joseph barrientes
Service was excellent and fast.
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February 2024 by Sara Barber
Clarke and Theresa at the Carolina Place Mall location were amazing. Patient, helpful, and amazing customer service! This is few and far between these days in the service industry, and it did not go unnoticed. I felt like a person that they actually cared about, and not just another customer. They took the extra time to help fix my complicated situation and I was so thankful!
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February 2024 by Ella H
I came in to have my ring and band inspected and cleaned. Clarke took great care of me during my visit. She was so nice and thorough with the inspection. Definitely an asset to this store!!
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February 2024 by Marcus Smith
They were very helpful in selecting nice Christmas ideas for the wife. They were not about taken all my money, but getting me the best bang for my buck. Thank you Kay staff!!
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February 2024 by Devolia Welborn
Had a great experience with Clarke and the lovely woman's name that I don't wanna mess up but starts with an A lol. Thank you for all your help with helping me find the perfect ring!
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February 2024 by Kimberly Choi
Clarke is the best ! :) very helpful and considerate!
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February 2024 by Jay Blewett
Fast service and friendly, helpful associates, would give them 5 stars any day. Clarke and Ajani were awesome!
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February 2024 by Terrence Walker
Great experience
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February 2024 by Nichole Hicks
Tammy is amazing!
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February 2024 by Jessica B Gwin
I have been calling for a few days, can’t seem to ever get through to anyone on the phone to check my status of repair. A little frustrating. Could someone pick up the phone
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January 2024 by Alesia Smyre
Clarke was awesome!!
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December 2023 by michele merritt
I was so tired of looking for the perfect gift and walked into Kay’s and Jessica saved me!!! She was very patient and helpful. She guided me to the absolute perfect earrings for my boyfriend (not the Iverson ones!). Thank you, Jessica!!!